Engagement & Communications Lead

HDFC Sales; Mumbai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

HDFC Sales is seeking an experienced professional to lead employee engagement and corporate communications in Mumbai. The role covers planning, event management, and brand communications across internal and external channels.

You will manage budgets, vendor contracts, and content across websites, social media, and internal newsletters, driving engagement and measurable outcomes in a fast-paced environment.

Qualifications

• Graduate in any stream; MBA in HR or business communication preferred.
• Excellent written and verbal communication.
• Proactive and innovative with employee engagement activities.
• Proficient with MS Office.
• Strong people management and interpersonal skills.
• Willingness to travel as per business requirements.
• Ability to execute rewards and recognition events.

Responsibilities

• Develop and implement the employee engagement road map and communications plans.
• Execute event feedback and employee satisfaction surveys.
• Design rewards recognition programs (online and offline).
• Design and run business contests.
• Organize sales meets (International Domestic).
• Maintain employee engagement budget and procurement of corporate gifts.
• Vendor management, contracts and payments.
• Website/blog management, SEO/analytics and content creation.
• Social media ownership and analytics reporting.
• Internal communications and stakeholder coordination.
• Printing vendor management.
• Miscellaneous: content writing and brand store management.

Skills

Communication skills

People management

Ability to work under pressure

Education

Graduate in any stream

MBA in HR or business communication (advantage)

Tools

MS Office

Adobe Photoshop

Picasa

SEO

SEM

Google Analytics

Job description

Job Description
Roles Responsibilities:

Employee Engagement

Corporate Communications

Mumbai

Churchgate

• Develop and implement the employee engagement road map and supporting communications plans to ensure consistency in implementation. (Fun activities, Sports, Annual Party, Welfare and Health)

• Executing event feedback and employee satisfaction surveys

• Designing driving Rewards Recognition Online Offline (Monthly, Quarterly, Yearly)

• Designing and running business contests

• Organizing International Domestic Sales Meet

• Maintaining employee engagement budget

• Procurement of corporate gifts for contests

• Vendor Management, contracts and payments

• Website/ Blog Site/ Vlog: Maintenance (AMC SEO), Industry Research to enhance the Website/ Blog/ Vlog, Maintenance of Project Management Tracker, Stakeholder Coordination and Management, understanding new developments, resolving bugs and issues, testing after sprint go-live, Reviewing the website and suggesting necessary steps for upgradation, Monthly Analytics Reporting. Vlogs content/ design/ music approval and testing quality parameters post publication.

• Social Media: Complete ownership of all the posts on Social Media, Understanding the TG and accordingly being able to provide suggestions to enhance these channels organically, Industry Research to enhance these channels, addressing customer request queries or grievances and closing loop on time, reporting any ambiguous activities and working on a solution for the same, Monthly Analytics Reporting.

• Internal Communication: Understanding the requirements of different Stakeholders, Stakeholder Coordination and Management, Working on Internal Newsletter, Health Magazine, Contests Creatives GIFs, Certificates, Engagement Collaterals, Business PPTs, Product Launch Mailers, Content creation for Award nominations/ Product teams, Maintaining Internal Comm Tracker, Delivering according to the timelines. All types of Mailer distribution for Corporate Communication.

• Printing Vendor Management: Understanding the print requirements from the Stakeholders, Coordination with the vendor, Delivering according to the timelines.

• Miscellaneous activities: Content writing, brand store management

Branch:
Experience:

10 - 12 years

Salary Range:

As per industry standard

Functional Area:

Other

Employment Type:

Permanent

Desired Candidate Profile:

• Candidate must be a graduate in any stream. Preferably MBA in HR or business communication would be an added advantage
• Should have excellent written verbal communication
• Must be proactive innovative with employee engagement activities
• Proficient with MS Office
• Good people management and interpersonal skills
• Ability to work under pressure and meet tight deadlines
• Good knowledge of Adobe Photoshop Picasa, Good Understanding of Digital Com, SEO, SEM, Google Analytics, etc
• Should be flexible for travelling as per business requirements
• Ability flair to execute rewards recognition events