Endpoint Solution Architect

TaskUs India Private Limited; Gurugram District; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

TaskUs India Private Limited is seeking an experienced EUC Solutions Architect to design and implement end‑user computing across a global BPO environment. You will lead desktop virtualization, endpoint management, and cloud‑based solutions, coordinating with IT, security, and operations teams to ensure scalable, secure deployments.

The role requires deep knowledge of EUC technologies (Intune, Workspace One, Horizon), IAM, SSO, MFA, and automation, with a focus on compliance and best practices.

Qualifications

• 15 years of overall experience in IT, with EUC focus.
• 3–4 years in EUC Architecture roles.
• Familiar with Workspace One, Intune, Entra ID, and Horizon/VPN tools.
• ITIL-based incident and change management expertise.

Responsibilities

• Design, develop, and implement end‑user computing solutions aligned to business goals.
• Architect scalable, secure EUC environments (VDI, EMM, cloud‑based).
• Collaborate across IT and security teams for high‑volume BPO settings.
• Develop and implement EUC strategy: desktop virtualization, MDM, remote access.
• Define policies for Windows/macOS/Linux devices; manage IAM, SSO, MFA.
• Lead PoCs, document standards, and drive improvements in the EUC stack.

Skills

EUC Architecture

Incident management

Change management

ITIL

Education

Bachelor's or Master’s degree in IT/Computer Science or related field

Tools

Workspace One

Entra ID

Intune

Tanium

Windows 11 OS SME

Dell hardware

HP

Lenovo

Microsoft Endpoint Manager (SCCM, Intune)

GPO

VMware Horizon

Citrix

AWS WorkSpaces

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

At TaskUs, we prioritize our employees' well‑being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

EUC Solutions Architect Responsibilities

• Design, develop, and implement end‑user computing solutions that align with the company's business objectives.
• Architect scalable, secure, and efficient end‑user computing environments, including Virtual Desktop Infrastructure (VDI), endpoint management, cloud‑based solutions, and automation.
• Collaborate with cross‑functional teams, ensuring the best technology solutions for a BPO environment with a high volume of users.
• EUC Strategy & Architecture Design: Develop and implement an End User Computing (EUC) strategy aligned with business needs. Design and architect solutions for desktop virtualization, endpoint management, mobile device management (MDM), and remote access solutions. Define and optimize enterprise desktop and application delivery solutions, including Microsoft Intune, Citrix, VMware Horizon, and AWS WorkSpaces. Evaluate and integrate Cloud PC, Desktop as a Service (DaaS), and hybrid workspace solutions.
• Infrastructure & Endpoint Management: Design and oversee device lifecycle management, including provisioning, security, compliance, and automation. Define standards and policies for Windows, macOS, Linux, and mobile devices across the organization. Implement and manage Identity and Access Management (IAM), Single Sign‑On (SSO), and Multi‑Factor Authentication (MFA). Develop automated deployment strategies using Microsoft Endpoint Manager (SCCM, Intune) and Group Policy (GPO).
• Security & Compliance: Ensure end‑user computing solutions comply with industry security and regulatory standards (GDPR, HIPAA, ISO 27001). Implement zero‑trust security models, endpoint detection and response (EDR), and data loss prevention (DLP). Develop patch management and vulnerability remediation strategies for all endpoint devices.
• Collaboration & Innovation: Work closely with IT, cybersecurity, and operations teams to enhance the digital workplace. Recommend and implement AI‑driven automation, self‑service IT tools, and virtual assistants for IT support. Research and introduce emerging EUC technologies, ensuring scalability and future readiness.
• Troubleshooting & Continuous Improvement: Act as an escalation point for complex EUC‑related issues in a high‑Demand BPO environment. Develop and maintain technical documentation, standards, and best practices. Lead proof‑of‑concept (PoC) initiatives for new end‑user computing technologies.

Required Qualifications

• 15 years of overall experience
• 3 to 4 years EUC Architecture experience
• Understand the products: Workspace One/Entra ID/Intune/Tanium/Windows11 OS SME/End User Hardware Products Dell/HP/Lenovo
• Cloud experience is not mandatory
• Expert in ITIL, incident and change management

Education / Certifications

• Bachelor’s or Master’s degree in IT, Computer Science, or a related field

How We Partner To Protect You

TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.