Endpoint Management Team Lead

Accenture India Private Limited; Bengaluru; On-site; INR 2,000,000 - 3,000,000; Full time

Job summary

Accenture India Private Limited seeks an experienced Endpoint Management Team Lead to oversee daily operations for endpoint device management, security compliance, and end-user computing support.

The role requires leading a technical team responsible for Windows, Mac, and mobile devices, ensuring deployment, patching, and policy management using modern endpoint tools such as Microsoft Intune, SCCM, and Jamf.

Qualifications

• Minimum 5 years of experience in endpoint management and team leadership.
• Experience with Windows 365 Cloud PC provisioning, patching, and policy management.
• Strong knowledge of Intune, SCCM, GPO and device security/compliance.

Responsibilities

• Lead and manage a team responsible for endpoint device management and support activities.
• Oversee Windows 365 Cloud PC provisioning, management, and troubleshooting.
• Manage Windows 11 devices including patch management and OS upgrades.
• Ensure effective deployment and management of applications using Microsoft Intune, SCCM and GPO.
• Monitor service delivery, incidents, and adherence to SLAs.
• Collaborate with security and infra teams for remediation and compliance.

Skills

Microsoft Intune

SCCM

Group Policy (GPO)

Windows 365 Cloud PC

Windows 11

Endpoint Management

Mobile Device Management

Jamf for Mac

Education

15 years full time education

Tools

Jamf

Microsoft Intune

SCCM

Job description

Cloud Platform Engineer Project Role :

Cloud Platform Engineer Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure.

Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance.

Must have skills : Microsoft Intune

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Job Title: Endpoint Management – Team Lead

Job Summary We are seeking an experienced Endpoint Management Team Lead to oversee daily operations related to endpoint device management, security compliance, and end-user computing support. The role involves leading a technical team responsible for managing Windows, Mac, and mobile devices while ensuring smooth deployment, patching, and policy management using modern endpoint management tools. The Team Lead will also collaborate with cross-functional teams to maintain service quality, improve processes, and ensure timely resolution of endpoint-related issues.

Key Responsibilities

• Lead and manage a team responsible for endpoint device management and support activities.
• Oversee Windows 365 Cloud PC provisioning, management, and troubleshooting.
• Manage Windows 11 devices including patch management, vulnerability remediation, OS version upgrades, and configuration policy management.
• Ensure effective deployment and management of applications using Microsoft Intune, SCCM (Microsoft Configuration Manager), and Group Policy (GPO).
• Manage endpoint security and compliance policies across enterprise devices.
• Oversee Microsoft 365 related troubleshooting and support for end users.
• Provide guidance on general desktop troubleshooting and endpoint-related issue resolution.
• Manage mobile devices (Android and iOS) using Microsoft Intune including enrollment, compliance policies, and application deployment.
• Oversee Mac device management using Jamf, including device configuration, patching, and policy enforcement.
• Coordinate application packaging and deployment for enterprise applications.
• Collaborate with security, infrastructure, and application teams to support vulnerability remediation and endpoint compliance initiatives.
• Monitor service delivery, track incidents/requests, and ensure adherence to defined SLAs.
• Conduct knowledge sharing sessions and provide technical guidance to team members.
• Identify opportunities for process improvement and implement best practices in endpoint management.

Required Skills and Technologies

Microsoft Intune SCCM / Microsoft Configuration Manager Group Policy (GPO) Management Windows 365 Cloud PC Management Windows 11 Endpoint Management Microsoft 365 Troubleshooting Mobile Device Management (Android & iOS) Jamf for Mac Device Management Application Packaging and Deployment Endpoint Security and Compliance Management

Preferred Skills

Strong troubleshooting and problem-solving skills in enterprise endpoint environments Experience leading technical teams or handling team coordination activities Knowledge of vulnerability remediation and patch management best practices Good communication and stakeholder management skills