EMS / NMS / OSS / BSS Architect

Kerala Vision; Ernakulam; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

Kerala Vision seeks an EMS/NMS/OSS/BSS Architect to define operational backbones for telecom carriers and MSI-managed services. You will translate complex telecom processes into compelling solutions for CTO/COO stakeholders.

Responsibilities span multi-vendor EMS/NMS design, OSS/BSS integration, cloud-native transformations, and TMF-based API layers. You will drive PoCs, PoVs, and RFP responses while shaping analytics and NOC/SOC toolchains.

Qualifications

• Proven ability to architect EMS/NMS and OSS/BSS stacks.
• Experience translating telecom operations into business solutions.
• Strong understanding of FCAPS and cloud-native delivery.

Responsibilities

• Architect EMS/NMS platforms for multi-vendor networks.
• Design OSS stacks for service fulfilment, assurance, and inventory.
• Integrate with network elements via NETCONF/YANG, SNMP, RESTCONF, TL1.
• Lead cloud-native transformation of OSS/BSS microservices and CNFs.
• Develop TMF Open API-aligned integrations (TMF641/640/688).
• Build analytics, AI/ML fault prediction, and RCA platforms.
• Design NOC/SOC toolchains (ServiceNow, Grafana, Prometheus, Zabbix).
• Support MSI customers with managed services architectures.
• Lead RFP responses for OSS/BSS modernization and cloud migration.

Skills

NMS/OSS platforms knowledge

Open API & TMF standards

Cloud-native OSS/BSS

Containerisation & orchestration

APIs, RESTCONF, NETCONF

Database familiarity

Scripting & automation

Pre-sales communication

DevOps pipelines

Education

B.E./B.Tech in ECE/CS/IT/Telecom

Equivalent: BCA/MCA/MSc IT/Networks

Postgraduate tech management (advantage)

Tools

Huawei eSight/iMaster NCE

Nokia NetAct/NSP

Ericsson OSS-RC

ZTE ZXONE NMS

Job description

Role Overview

The EMS/NMS/OSS/BSS Architect designs and positions operations and business support system solutions that form the operational backbone of telecom carriers and MSI-managed services. This role requires deep understanding of telecom operational processes (fault, config, accounting, performance, security FCAPS), combined with modern cloud-native software delivery, API integration, and the ability to translate operational complexity into compelling solutions for carrier CTO and COO-level buyers.

Key Responsibilities

• Architect EMS/NMS platforms: element and network management for multi-vendor networks (Huawei eSight, Nokia NetAct, Ericsson OSS-RC, ZTE ZXONE NMS)
• Design OSS stacks covering service fulfilment, assurance, and inventory integrating with underlying network elements via NETCONF/YANG, SNMP, RESTCONF, and TL1
• Design BSS components: revenue management, billing mediation, CRM integration, product catalogue, and order management systems (Amdocs, Comverse, Oracle BRM, Ericsson BSCS)
• Architect cloud-native transformation of OSS/BSS microservices, containerised NFs (CNFs), DevOps pipelines, and API-first integration
• Design TMF Open API-aligned integration layers: TMF641, TMF640, TMF688, and other Open API standards
• Develop operations dashboards, network analytics, and AI/ML-driven fault prediction and RCA platforms
• Architect NOC/SOC toolchains: event correlation, ticketing (ServiceNow, BMC Remedy), monitoring (Grafana, Prometheus, Zabbix), and ITSM workflows
• Support MSI customers in designing managed services platforms and white-label OSS/BSS for ISP/carrier clients
• Lead RFP responses for OSS/BSS platform modernisation, cloud migration, and digital transformation projects

Technical Expertise — Hands-On Requirements

• Deep familiarity with at least two commercial NMS/OSS platforms: Huawei eSight / iMaster NCE, Nokia NetAct / NSP, Ericsson OSS-RC, ZTE ZXONE NMS
• OSS/BSS integration protocols: SNMP v2c/v3, NETCONF/YANG, RESTCONF, CORBA, SOAP/REST APIs, Kafka event streaming
• Cloud platform hands-on: AWS (EKS, RDS, S3, Lambda), Azure (AKS, Functions, Cosmos DB), or GCP equivalents
• Containerisation and orchestration: Docker, Kubernetes (CKA-level familiarity), Helm, ArgoCD
• Microservices patterns: service mesh (Istio), API gateways, event-driven architecture (Kafka, RabbitMQ)
• Database familiarity: PostgreSQL, MySQL, MongoDB, Cassandra, Elasticsearch — for OSS/BSS backing stores
• Scripting/automation: Python, Bash, Ansible, or Go for OSS integration and automation workflows
• TM Forum knowledge: eTOM process framework, SID data model, TAM application map

Educational Qualifications

• Mandatory: B.E. / B.Tech in Electronics & Communication, Computer Science, Information Technology, or Telecommunications
• Equivalent: BCA / MCA / M.Sc. (IT/Networks) — considered with strong industry experience
• Preferred: Postgraduate qualifications (M.Tech / MBA in Technology Management) are a distinct advantage

Pre-Sales & Communication Skills

Candidates must demonstrate strong pre-sales aptitude and communication capability:

• Ability to translate complex technical architectures into clear, compelling business narratives for C-suite and non-technical stakeholders
• Experience in responding to RFPs, RFIs, and tenders — including solution write-ups, BOQs, and commercial inputs
• Skilled in conducting customer workshops, discovery sessions, and proof-of-concept (PoC) demonstrations
• Ability to create high-quality solution presentations, architecture diagrams, and proposals independently
• Comfortable presenting to diverse audiences — from NOC engineers to CTO/CIO level executives
• Strong written English for proposal and documentation; proficiency in MS Office / Visio / draw.io
• Active listening skills to identify unstated customer pain points and shape solutions accordingly
• Experience working alongside sales teams in deal pursuit, customer engagement, and solution shaping