Employee Relations Specialist

Cvent; Gurugram District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Cvent is seeking an experienced Employee Relations Specialist to join our India team in Gurgaon. You will lead investigations, ensure compliance with labor laws, and drive fair, unbiased resolutions while maintaining confidentiality.

You will collaborate with Legal and HR COEs to shape policies, monitor trends, and implement mitigation actions that support a respectful and productive workplace. This role requires 7+ years of experience and strong communication skills.

Qualifications

• 7+ years of experience in Employee Relations or similar role.
• Knowledge of employment laws and regulations.
• Proven record of strong problem solving, conflict resolution and mediation.
• Ability to handle confidential information.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India
• End to End redressal of employee complaints
• Ensure timely closure of investigations and upkeeping the ER records in all relevant systems
• Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations
• Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses
• Lead the Cvent India Workplace Harassment committee
• Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly
• Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals
• Regular audits of processes & policies in compliance with existing labor laws.

Skills

Employee Relations

Employment Laws

Conflict Resolution

Mediation

Confidentiality

Communication

Organizational Skills

Certification in Employee Relations

Job description

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

What you will be doing:

• SPOC for investigating workplace situations, grievance, conflicts, employee issues for Cvent India
• End to End redressal of employee complaints
• Ensure timely closure of investigations and upkeeping the ER records in all relevant systems
• Collaborating with different COEs including Legal to ensure a fair and unbiased investigation of any grievance and conflict, in accordance to labor laws and regulations
• Manage Employee discipline issues including and not limited to any issues in breach of the Employee handbook clauses
• Lead the Cvent India Workplace Harassment committee
• Monitor/analyze employee relations trend and develop and implement mitigation strategies accordingly
• Assist in drafting, designing, interpreting, maintaining policies & HR Processes, regulations, and programs in a manner conducive to company goals
• Regular audits of processes & policies in compliance with existing labor laws.

What you will need for this role:

• 7+ years of proven work experience as an Employee Relations Specialist or similar role.
• Demonstrated knowledge of employment laws and regulations.
• Proven record of Strong problem solving conflict resolution and mediation.
• Strong understanding and ability of handling confidential information.
• Exceptional written and verbal communication.Excellent organizational skills and attention to details.
• Professional certification as an Employee Relations Specialist.