Employee Relations Analyst

Jones Lang LaSalle Incorporated; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated in India is seeking an Employee Relations Analyst to join the APAC Employee Relations team in Gurugram. You will coordinate POSH and ICC activities, document investigations, and prepare reports while maintaining confidentiality and compliance with applicable laws.

Responsibilities include handling complaints, scheduling meetings with stakeholders, logging cases in ServiceNow, developing dashboards and reports, and supporting training and awareness initiatives

Qualifications

• Bachelor’s degree in human resources, industrial or labor relations.
• Experience coordinating POSH processes and investigations is an advantage.
• Technical HR system experience with ServiceNow or Workday preferred.

Responsibilities

• Coordinate POSH and ICC activities and ensure timely investigations.
• Take notes during investigations and assist in investigation reports.
• Maintain confidential records and track inquiries and case statuses.
• Log complaints in ServiceNow and prepare dashboards and reports.
• Support training, awareness, and cross-APAC projects.

Skills

Technical HR systems

Data analysis

Notes during investigations

POSH knowledge

Written and verbal communication

Confidentiality & discretion

Interpersonal skills

Stakeholder collaboration

Education

Bachelor’s degree in human resources, Industrial or Labor Relations

Tools

ServiceNow

Workday

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Employee Relations Analyst

We are looking for an Employee Relations Analyst to join our APAC Employee Relations team. The incumbent will play a pivotal role in ensuring effective coordination, timely response, proper documentation for all aspects of POSH and the ICC function. The incumbent will also be responsible for working closely with the Employee Relations team and assisting in taking notes during the investigations and helping in preparing the investigation reports.

Key Accountabilities

POSH and ICC

• Receive, document and process complaints related to sexual harassment, ensuring confidentiality and sensitivity.
• Do initial assessments of complaints and initiate the necessary investigations with the relevant ICC based on the location of the Respondent.
• Coordinate and schedule meetings with all parties involved in inquiry, including complainants, respondents, witnesses and all ICC members both internal and external.
• Keep a track to see that the inquiry is on track so that the statutory time for completing the inquiry is complied with.
• Collaborate with ICC members to ensure they have necessary resources and information to carry out their roles effectively.
• Support ICC members to in their activities, such as arranging interviews, organizing evidence and facilitating communication among stakeholders.
• Monitor the ICC mailbox on a daily basis.
• Log a case in ServiceNow for all complaints that are being managed by the ICC.
• Maintain accurate and confidential records of complaints and ensure that the cases are updated.
• Maintain tracker for submission to the authorities from a reporting perspective.
• Prepare and update status of cases to be reported out the Management and business leaders at quarterly frequencies.
• Coordinate quarterly meetings of all of the ICC across India for providing updates and sharing insights.
• Keep a track of any latest judgements on POSH to be shared with the ICC.
• Help in drafting reports, archive supporting evidence and ensure compliance with data privacy.

Documentation and Compliance

• Monitor and ensure compliance with POSH and ICC regulations and requirements.
• Review and support in updating policies and procedures to comply with legal and regulatory changes.
• Keep updated with the relevant laws and regulations across APAC.

Training and Awareness

• Collaborate with the Learning and Development team to design trainings on awareness.
• Coordinate the logistics for training sessions, including scheduling, and tracking attendance.
• Support in developing training content and resources for effective training programs.
• Collaborate with the Marketing team for creating awareness mailers, posters etc. that require to be sent to employees on a regular basis as part of the mandatory awareness required by the Act.
• Help conduct POSH sessions during NHO as these are weekly sessions, to ensure that all new employees are well informed on POSH.

Support ER COE in other Projects and Activities

• Help in taking notes during investigations being conducted by ER and circulate the minutes.
• Provide support in preparing of the investigation report.
• Provide support in projects being undertaken by ER in the APAC region.
• Collate data and prepare dashboards, trends and analysis across APAC.

Skills and Competencies

• TECHNICAL HR system experience preferred (ServiceNow or Workday experience a plus)
• Excellent ability to gather, synthesize, analyze, and report ER data.
• Experience in taking notes at investigations and preparing the reports
• Knowledge and experience of POSH INTERPERSONAL
• Exceptional written and verbal communications skills
• History of well-developed integrity and ethical behavior and maintaining confidentiality
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail oriented with multitasking abilities.
• Team player with strong interpersonal skills and ability to collaborate effectively with stakeholders.

Required Education and Experience

• Bachelor’s degree in human resources, Industrial or Labor Relations
• Prior experience in coordinating POSH processes and investigation processes, will be an advantage.

Location

On-site – Gurugram, HR

Other Terms

Scheduled Weekly Hours: 40

Equal Opportunity Employer

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

We harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.