Email Security L1 & L2 Support

Tekskills Inc.; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

Tekskills Inc. Hyderabad is seeking a focused Email Security Analyst to monitor and triage day-to-day phishing, spoofing, and policy-violating messages. You will analyze alerts from Mimecast, manage quarantine, and escalate threats to keep communications safe.

The role involves documenting actions, maintaining allowlists and blocklists, and reporting suspicious emails. Certifications in security and Mimecast are preferred, with hands-on practice in email security best practices.

Qualifications

• Knowledge of email protocols and security controls.
• Experience with triage and incident handling.
• Familiarity with security tooling and alert workflows.

Responsibilities

• Monitor email alerts and investigate incidents.
• Quarantine management and safe release processes.
• Report and escalate suspicious emails.
• Maintain blocklists/allowlists per policy.
• Document actions taken during investigations.

Skills

Email security

Threat detection

Incident response

Mimecast

SPF/DKIM/DMARC

Phishing patterns

Education

CompTIA Security+

Mimecast Email Security Admin

Tools

Mimecast

Proofpoint

SMTP

DKIM/DMARC

Job description

Cyber Security team is looking for day-to-day email security incident triage and supporting safe communication channels. The role focuses on monitoring and escalating phishing, spoofing, or policy-violating messages.

Key Responsibilities:

• Monitor and investigate email alerts from tools like Mimecast.
• Quarantine management and safe release handling.
• Report and elevate suspicious/phishing emails.
• Maintain user blocklists/allowlists as per policy.
• Document all actions taken during email investigations.

Key Skills & Certifications:

• Working knowledge of email protocols (SMTP, SPF, DKIM, DMARC).
• Familiarity with email security platforms like Mimecast, Proofpoint.
• Awareness of phishing and spam patterns.
• Certifications (preferred): CompTIA Security+, Mimecast Email Security Admin