Email Security L1 & L2 Support

Tekskills Inc.; Bengaluru; On-site; INR 350,000 - 700,000; Full time

Job summary

Tekskills Inc. in Bengaluru, India seeks a Cyber Security professional to perform day-to-day email security incident triage and support safe communication channels. You will monitor phishing attempts, spoofing, and policy-violating messages, escalating as needed.

Key responsibilities include investigating alerts from Mimecast, managing quarantine, reporting suspicious emails, and maintaining blocklists/allowlists while documenting investigations for audits.

Qualifications

• Knowledge of email protocols such as SMTP, SPF, DKIM, DMARC.
• Experience with email security platforms (Mimecast, Proofpoint).
• Awareness of phishing and spam patterns.

Responsibilities

• Monitor email alerts and triage incidents.
• Quarantine management and safe-release handling.
• Report and escalate suspicious emails.
• Maintain user blocklists/allowlists per policy.
• Document actions taken during investigations.

Skills

Email protocol expertise (SMTP SPF DKİ

Tools

Mimecast

Proofpoint

Job description

Cyber Security team is looking for day-to-day email security incident triage and supporting safe communication channels. The role focuses on monitoring and escalating phishing, spoofing, or policy-violating messages.

Key Responsibilities:

• Monitor and investigate email alerts from tools like Mimecast.
• Quarantine management and safe release handling.
• Report and elevate suspicious/phishing emails.
• Maintain user blocklists/allowlists as per policy.
• Document all actions taken during email investigations.

Key Skills & Certifications:

• Working knowledge of email protocols (SMTP, SPF, DKIM, DMARC).
• Familiarity with email security platforms like Mimecast, Proofpoint.
• Awareness of phishing and spam patterns.
• Certifications (preferred): CompTIA Security+, Mimecast Email Security Admin