EM - DI - Root Cause Analysis Lead

embIND Embitel Technologies (India) Private Limited; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Embitel Technologies (India) Private Limited, a Volkswagen Group company, is seeking a seasoned RCA facilitator to lead structured root cause analysis across automotive software projects. You will drive cross-functional workshops and ensure corrective actions address root causes with evidence-based methods.

You will apply 8D, Fishbone, 5-Why analyses, guide teams in distinguishing symptoms from root causes, and promote a blameless culture of continuous learning and improvement.

Qualifications

• Bachelor’s or Master’s degree in Software, Electronics, Automotive, Systems Engineering, or related discipline.
• Strong experience in automotive software development, software quality, testing, or process improvement.
• Hands-on experience moderating complex, cross-functional RCA workshops.
• Practical expertise in 8D, Fishbone, 5-Why, and 3×5 Why methodologies.
• Good understanding of the automotive software development lifecycle.
• Strong analytical, facilitation, conflict-resolution, communication, and stakeholder-management skills.
• Ability to influence cross-functional teams without direct authority.

Responsibilities

• Plan and moderate cross-functional RCA workshops covering software, process, quality, testing, safety, cybersecurity, and supplier-related issues.
• Apply structured problem-solving methods including 8D, Fishbone or Ishikawa, 5-Why, and 3×5 Why Analysis.
• Guide teams in distinguishing symptoms, direct causes, contributing factors, root causes, and systemic causes.
• Facilitate 3×5 Why analysis across occurrence, non-detection, and systemic or process causes.
• Define and track containment, corrective, preventive, and systemic improvement actions.
• Verify action effectiveness, monitor recurrence, and review RCA or 8D reports for quality and timely closure.
• Identify recurring trends and translate findings into lessons learned and process improvements.
• Train and coach project teams and RCA facilitators while promoting an evidence-based, blame-free problem-solving culture.

Skills

Analytical thinking

Facilitation

Conflict resolution

Communication

Stakeholder mgmt

Influence without authority

Problem solving

Education

Bachelor’s or Master’s degree in Software, Electronics, Automotive, Systems Engineering, or related discipline

Tools

Jira

Azure DevOps

Confluence

SharePoint

Job description

About the Company

Embitel Technologies is a Volkswagen AG (VW) Group Company. VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi, Lamborghini, Porsche, Bugatti, Bentley, Ducati (motorcycles), Skoda, SEAT, Scania, MAN and Volkswagen commercial vehicles.

Job Description: Role Overview

Lead and moderate structured root cause analysis activities across automotive software development projects.

Ensure complex technical and process issues are analyzed using objective evidence, corrective actions address verified root causes, and recurrence is effectively prevented.

Key Responsibilities

• Plan and moderate cross-functional RCA workshops covering software, process, quality, testing, safety, cybersecurity, and supplier-related issues.
• Apply structured problem-solving methods including 8D, Fishbone or Ishikawa, 5-Why, and 3×5 Why Analysis.
• Guide teams in distinguishing symptoms, direct causes, contributing factors, root causes, and systemic causes.
• Facilitate 3×5 Why analysis across occurrence, non-detection, and systemic or process causes.
• Define and track containment, corrective, preventive, and systemic improvement actions.
• Verify action effectiveness, monitor recurrence, and review RCA or 8D reports for quality and timely closure.
• Identify recurring trends and translate findings into lessons learned and process improvements.
• Train and coach project teams and RCA facilitators while promoting an evidence-based, blame-free problem-solving culture.

Required Qualifications

• Bachelor’s or Master’s degree in Software, Electronics, Automotive, Systems Engineering, or a related discipline.
• Strong experience in automotive software development, software quality, testing, or process improvement.
• Hands-on experience moderating complex, cross-functional RCA workshops.
• Practical expertise in 8D, Fishbone, 5-Why, and 3×5 Why methodologies.
• Good understanding of the automotive software development lifecycle.
• Strong analytical, facilitation, conflict-resolution, communication, and stakeholder-management skills.
• Ability to influence cross-functional teams without direct authority.

Preferred Experience

• Knowledge of Automotive SPICE, functional safety, cybersecurity, or software quality assurance.
• Experience with FMEA, Fault Tree Analysis, CAPA, Pareto Analysis, and Lessons Learned.
• Familiarity with Jira, Azure DevOps, Confluence, SharePoint, or comparable engineering tools.
• Experience working with global teams, automotive suppliers, or OEMs.

Key Success Measures

• Reduction in recurring software and process issues.
• Quality and timely closure of RCA and 8D reports.
• Effectiveness of corrective and preventive actions.
• Adoption of lessons learned across relevant projects.
• Improved RCA capability and maturity within project teams.

Working with Embitel

Freedom to challenge norms, make mistakes, learn and grow

There is no ‘I’ in word ‘Team’ and no hierarchy at Embitel

Employees of Embitel are partners of our excellence and growth.

And they are at the core of organization’s Mission and Vision. To explore an exciting & progressive Career development at Embitel India:

Visit us at: www.embitel.com

Follow us at https://www.linkedin.com/company/embitel-technologies-india

Embitel Technologies is a leading digital transformation company specializing in automotive embedded systems, connected mobility, and digital commerce/experience. We have been instrumental in delivering software-defined vehicle (SDV) solutions for global automotive OEMs and Tier 1 suppliers. We have also been helping leading brands achieve sustainable digital transformation across industries. We are a 100% subsidiary of the Volkswagen Group. Embitel serves all 12 brands of the Volkswagen Group through our CARIAD India unit, contributing to platform software, ADAS/AD, energy and diagnostics systems, and scalable compute platforms. Simultaneously, we work with third-party automotive OEMs and Tier 1 suppliers, making us one of India’s first engineering-led GCC Plus organizations. At Embitel, diversity and inclusion are not just principles we talk about, they’re woven into who we are and how we grow. We believe that every individual brings a unique story, perspective, and strength that makes us stronger as a team. Here, you’ll find a workplace where differences are celebrated, ideas are welcomed, and collaboration thrives. We want you to feel confident bringing your whole self to work - your experiences, your passions and your voice, because they all matter! Together, we are creating an environment where everyone feels respected, supported, and empowered to succeed. When people belong, they don’t just do their best work, they inspire those around them. That’s what drives us forward. Life at Embitel is all about balance, growth, and belonging. We understand that work is just one part of your journey, which is why we place strong emphasis on work-life balance - so you can thrive both personally and professionally. With immense learning and development opportunities, you’ll always have the support to sharpen your skills, explore new ideas, and shape your career path. Our work culture is rooted in collaboration, trust, and respect, creating an environment where you feel valued and inspired every day. And with approachable leaders who listen, guide, and encourage, you’ll never feel like just another employee; you’ll feel like an integral part of a team that’s building something meaningful together.