Elevator Technician

Nibav Home Lifts; Papum Pare District; On-site; INR 250,000 - 450,000; Full time

Job summary

Nibav Home Lifts is seeking a Field Technician to maintain, service, diagnose, and repair lift systems. The role requires hands-on experience with electrical, hydraulic, and mechanical components, plus safety-oriented practices.

You will document work, coordinate with teams, and respond quickly to service calls. Qualifications include a high school diploma or equivalent and technical certification in lift maintenance; a minimum of 2 years' experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Technical certification in lift maintenance preferred.
• Minimum 2 years of experience in lift maintenance or related mechanical/electrical fields.

Responsibilities

• Perform routine inspections, preventive maintenance, attend complaints, and complete repairs on lift systems.
• Diagnose malfunctions and troubleshoot to resolve issues effectively.
• Maintain service records and documentation for all work performed.
• Collaborate with other technicians and service teams to optimize lift performance.
• Respond promptly to service calls and customer inquiries.
• Ensure compliance with safety regulations and best practices.

Skills

Lift systems

Electrical basics

Troubleshooting

Safety regulations

Diagnostic tools

Reading manuals

Programming basics

Problem solving

Teamwork

Time management

Education

High school diploma or equivalent

Technical certification in lift maintenance

Tools

Diagnostic tools

Job description

The Field Technician is responsible for the maintenance, servicing, complaint handling, and repair of lift systems. This role

requires technical expertise, problem-solving abilities, and strong customer service skills to ensure optimal performance

and safety of lift operations.

2. Synopsis

Position Title Jr Tech / Sr Tech / Jr Engineer / Sr Engineer

Department Service Operations | Technical Department

Reports To Team Leader / ASM

Employment Type On roll / Full-time

Portfolio 30 to 60 units per head

No. of Direct Reports Not applicable

Total Team Size Not applicable

Brand Nibav and Elite

Limited For Domestic / International

• Perform routine inspections, preventive maintenance, attend complaints, and complete repairs on lift systems.
• Diagnose malfunctions and conduct troubleshooting to resolve issues effectively.
• Maintain accurate service records and documentation for all work performed.
• Collaborate with other technicians and service teams to optimize lift performance.
• Respond promptly to service calls and customer inquiries.
• Ensure compliance with safety regulations and best practices.

4. Key Performance Indicators (KPIs)

• Average response time to service calls.
• Customer satisfaction ratings, measured through surveys.
• Number of completed maintenance tasks versus planned tasks.
• Compliance with safety standards and regulations.
• Reduction in repeat service calls for the same issue.

Field Technicians | Service and Maintenance – JD

5. Domain Skills

• Understanding of lift systems, including electrical, hydraulic, and mechanical components.
• Knowledge of safety regulations and compliance standards, such as ASME and EN standards, is an added advantage.
• Ability to read and interpret technical manuals and Proficient in troubleshooting and repair techniques for lift systems.
• Familiarity with diagnostic tools and equipment used in lift maintenance.
• Basic knowledge of electrical systems and programming.

7. Soft Skills

• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Time management skills and the ability to prioritize tasks.

8. Qualifications

• Education: High school diploma or equivalent; technical certification in lift maintenance or a related field preferred.

9. Experience Requirements

• Minimum of 2 years of experience in lift maintenance or related mechanical and electrical experience.