Education Counsellor

digital marketing service; Ghaziabad District; On-site; INR 250,000 - 360,000; Full time

Benefits offered by this job

Competitive salary and incentives

Growth opportunities

Continuous learning

Job summary

STAENZ Academy in Ghaziabad is seeking an Education Counsellor to guide prospective students in digital marketing courses. You will promote courses, provide career guidance, and manage student relationships to drive enrollments.

The role requires strong English/Hindi communication, counselling skills, and familiarity with CRM tools. Freshers are welcome; attractive incentives and growth opportunities are offered.

Qualifications

• Bachelor’s degree in marketing, communication, or related field.
• Familiarity with digital marketing concepts, tools and techniques is advantageous.
• Experience in education counselling, sales or customer service preferred; freshers also encouraged.
• Excellent English and Hindi communication, both written and spoken.
• Proficient in MS Office and CRM tools.

Responsibilities

• Counselling sessions: conduct one-on-one and group counselling with prospective students.
• Course promotion: provide detailed information about curriculum, modules, duration, fees and career opportunities.
• Career guidance: align strengths to suitable digital marketing courses and specializations.
• Student relationship management: build and maintain relationships with leads and students.
• Lead generation: reach out via calls, emails and digital channels to generate inquiries.
• Follow-up and conversion: follow up with leads to address queries and enrollments.
• CRM management: maintain accurate records of interactions in CRM system.
• Market research: stay updated on industry trends and demands to improve counselling.

Skills

Counselling

Communication

Interpersonal skills

Persuasive ability

Sales concepts

Education

Bachelor’s degree in Marketing

Bachelor’s degree in related field

Tools

CRM tools

MS Office

Job description

Job Title: Education Counsellor - Digital Marketing Course

Company: STAENZ Academy

Location: Ghaziabad, Uttar Pradesh, India

STAENZ Academy is looking for a dynamic and motivated Education Counsellor to join our team at the Ghaziabad branch. As an Education Counsellor, you will be responsible for guiding and assisting prospective students in making informed decisions about enrolling in our digital marketing courses. Your primary focus will be to understand the career goals and aspirations of potential students and provide them with comprehensive information about the benefits and features of our digital marketing programs. This role requires a persuasive communicator who can passionately promote our courses and help students embark on a rewarding journey in the field of digital marketing.

• Counselling Sessions: Conduct one-on-one and group counselling sessions with prospective students to understand their educational background, career aspirations, and interest in digital marketing.
• Course Promotion: Provide detailed information about STAENZ Academy’s digital marketing courses, including curriculum, course modules, duration, fees, and potential career opportunities in the field.
• Career Guidance: Offer personalized career guidance to students, aligning their strengths and interests with the most suitable digital marketing courses and specialization options.
• Student Relationship Management: Build and maintain positive relationships with potential students, addressing their concerns, and nurturing them through the decision-making process.
• Lead Generation: Proactively reach out to potential students through phone calls, emails, and other digital channels to generate leads and inquiries for the digital marketing courses.
• Follow-up and Conversion: Regularly follow up with leads to provide additional information, address queries, and guide them towards the enrollment process.
• CRM Management: Update and maintain accurate records of all interactions with students and leads in the customer relationship management (CRM) system.
• Market Research: Stay updated with industry trends, competitor's offerings, and emerging demands in the digital marketing sector to enhance counselling effectiveness.

• Education: Minimum of a bachelor’s degree in marketing, communication, or a related field.
• Digital Marketing Knowledge: Familiarity with digital marketing concepts, tools, and techniques will be advantageous.
• Counselling Skills: Prior experience in education counselling, sales, or customer service roles will be preferred, but freshers with a passion for counselling and digital marketing are also encouraged to apply.
• Communication Skills: Excellent verbal and written communication skills in English and Hindi to effectively convey information and build rapport with potential students.
• Persuasive Ability: A persuasive and convincing approach to influence potential students positively and encourage them to enroll in our digital marketing courses.
• Interpersonal Skills: Strong interpersonal skills to connect with individuals from diverse backgrounds and understand their unique requirements.
• Tech-savvy: Proficiency in MS Office and the ability to adapt to digital communication and CRM tools.
• Competitive salary and performance-based incentives.
• Opportunity to contribute to the growth and success of students’ careers in the digital marketing field.
• Access to continuous learning and professional development opportunities.
• A supportive and collaborative work environment with growth prospects within the organization.

STAENZ Education Private Limited is an award-winning digital marketing academy providing online and classroom training with in-depth practical knowledge.

STAENZ Academy conducts daily classes to train students and working professionals about latest tools, strategies and topics in Digital Marketing & Data Analytics. Courses at STAENZ Academy includes Advanced & Basic Digital Marketing Course, Digital Marketing Crash Course, SEO Executive Course, Social Media Management Course, PPC Ad Campaigns Management Course etc. Live demonstration and Hands-on Experiences are main part of our training procedure.

STAENZ Education Private Limited

Delhi/NCR

Ghaziabad 2nd Floor, Lakhera Tower 71, Niti Khand I Near Mangal Bazaar Chowk, Indirapuram Ghaziabad - 201014

Noida 523, Fifth Floor, iThum Building Tower B, Sector 62 Near Electronic City Metro Station Noida - 201309

Nashik

Ashoka Marg First Floor, Savitri Building Beside IndusInd Bank Ashoka Marg, Nashik - 11

College Road 4th Floor, Midas Tower, Opposite Walkway Showroom, College Rd, Nashik, Maharashtra 422005

Open Hours

Monday - Friday: 7:30 AM to 8:00 PM Sat & Sun - 9:00 AM to 7:00 PM

Phone Number [phone] [phone]

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