Ecommerce Manager

Galderma; Mumbai; On-site; INR 3,000,000 - 4,500,000; Full time

Job summary

Galderma is seeking an experienced digital marketing professional to lead omnichannel strategies, program execution, and cross-functional collaboration across paid, owned, and earned channels. The role focuses on scalable processes, data-driven optimization, and brand-consistent digital stories.

You will implement plans, analyze effectiveness, manage end-to-end campaigns, and drive growth across web, social, and e-commerce touchpoints in a fast-paced dermatology context.

Qualifications

• Experience level 8-12 years in digital marketing or related roles.
• Master's or Bachelor's degree in a relevant field or equivalent experience.
• Proven ability to lead large, complex marketing programs.

Responsibilities

• Implement digital marketing plans and programs to promote products through online channels.
• Deliver critical processes to implement digital marketing programs and analyze their effectiveness.
• Schedule, prioritize and manage activities to track usage trends of digital platforms.
• Instruct and review omnichannel programs integrating social media and e-commerce with in-person interactions.
• Build relationships with search engines and portal sites aligned with digital goals.
• Ensure product information is up-to-date across all digital channels.
• Maintain graphics designs and layout across digital channels to support brand identity.

Education

Master's / Bachelor’s Degree or equivalent experience/qualification

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to belief in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Career Stream Tasks

• Implement Digital Marketing / Media plans and programs through marketing, merchandising, creative strategies and affiliated programs to promote organization's products and services through the Internet or other digital channels to increasing exposure to and business from the target audience.
• Deliver critical processes to the implement digital marketing programs and analyze their effectiveness
• Schedule, prioritize and manage activities to track usage trends of the organization’s digital platforms, including number and quality of visitors and advertising campaign impact
• Instruct, direct and review implementation of digital marketing/media programs for Omnichannel strategy by taking digital interactions (social media and e-commerce purchases) and integrating them with interpersonal interactions
• Build relationships with search engines and portal sites that are aligned with the digital goals
• Identify changes in trends ensuring that product/service information is up-to-date and is comprehensive to existing and potential customers across all digital channels.
• Identify plans to maintain graphic designs and layout throughout different digital channels to support the organization's image, identity and brands through a diverse mix of web material, graphical user interfaces and multimedia

Differentiator

• Professional who is an established subject matter expert within a job area typically obtained through advanced education and work experience
• Manage large & complex projects and/or owns end-to-end processes, working independently with no supervision or only limited supervision from manager
• May lead process improvement and process design initiatives. takes a broad perspective to identify solutions as problems faced are often complex
• Interprets internal or external business issues and recommends solutions/best practices
• Typically Reports to M3/M4
• Progression to this level is typically restricted on the basis of business requirement

Management Responsability

• Individual contributor accountable for an important subject-matter area/discipline. May sometimes manages two or fewer employees including outsourced / project-based contingent workforce (i.e. external consultants)
• When managing employees the responsibility is mostly related to sharing his/her work across one or two other individual collaborators instead of delegating significant parts of projects
• May direct the work, train or mentor junior employees or manage processes and programs
• Coach and review the work of junior employees

Stakeholders

• Connect with and influence other specialist departments and external service providers
• May convince others to accept new concepts, practices, and approaches
• Prepares presentations and concepts to be presented to leadership and company committees
• Build strong, trusting cross-functional relationships with Galderma managers
• Understand customer and key stakeholders interests and concerns and guide and provide solutions to customers and key stakeholders
• Provide technical guidance to line managers and employees

Experience Level 8 -12 years

Education Level Master's / Bachelor’s Degree or equivalent experience/qualification

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story. For more information go to www.galderma.com/careers