E T Consultant, Chennai, India

World Bank Group; Chennai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

The World Bank Group ITSCO/ITSCB in Chennai seeks an Extended Term Consultant to coordinate operational processes for staff and contractors, maintain project visibility, and support governance and portfolio management. The role emphasizes collaboration with technical and business teams across portfolios.

You will also help manage Azure DevOps boards, dashboards, and documentation, driving continuous improvement through standardized templates and automation opportunities.

Qualifications

• Requires a bachelor’s or master’s degree in IT or related field with 2 years of experience or equivalent
• Proficient in Microsoft Excel, PowerPoint, Word, Teams, SharePoint
• Excellent written and oral communication in English, with ability to tailor content for technical and business audiences
• Strong analytical thinking, attention to detail, and ability to manage multiple priorities

Responsibilities

• Coordinate selected operational processes for Chennai ITSCO and ITSCB workforce, including onboarding, offboarding, access and equipment follow-up, and staff/contractor records
• Maintain an integrated view of initiatives, projects, milestones, risks, decisions, and actions
• Coordinate governance calendars, reviews, and follow-up actions across initiatives
• Support Azure DevOps boards and portfolio dashboards for traceability to deliverables
• Document processes and propose improvements, automation opportunities, and reusable templates

Skills

Communication in English

Analytical thinking

Independent work

Collaborative skills

Education

Bachelor/Master’s degree in IT or related field

Tools

Microsoft Excel

PowerPoint

Word

Teams

SharePoint

Job description

Term Duration: 1 year 0 months

Location: Chennai, India

Required Language(s): English

Closing Date: 10/30/2026 (MM/DD/YYYY) at 11:59pm UTC

At the World Bank, a member of the World Bank Group (WBG), you’ll join a diverse, global community working across cultures, disciplines, and borders to address the world’s most pressing development challenges. With 1.2 billion young people reaching working age in the decade ahead, the challenge of job creation has never been greater. Through partnerships across 145 countries and more than 182 offices worldwide, we work with governments, private sector, development partners and other stakeholders to invest in people, strengthen markets, and deliver scalable, data-driven solutions that generate more and better jobs and improve lives. For more information, visit https://www.worldbank.org/en/who-we-are/ibrd

VPU Context

The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w

WBG Corporate Solutions (ITSCO) supports the digital transformation of essential corporate services by connecting business priorities with product delivery, application management, data and analytics, process improvement, automation, and technology modernization. Corporate Business Solutions (ITSCB), a unit within ITSCO, supports corporate functions including human resources, payroll, pension, budget and planning, procurement, legal, accountability and oversight, and other institutional services.

ITSCO has a significant and growing delivery presence in Chennai, comprising staff, extended-term and short-term consultants, and contractors working across multiple portfolios. Effective execution at this scale requires disciplined governance, transparent portfolio information, timely reporting, coordinated workforce and contractor processes, and consistent communication across Chennai, Washington, and other locations.

ITSCB is seeking an Extended Term Consultant at Grade GE in Chennai for a Value Management role within the Project/Program Management stream. The position will provide operational, governance, portfolio, and project coordination support to the ITSCB management team and, as required, to broader ITSCO stakeholders. The role will serve as a coordination hub that improves visibility, strengthens follow-through, and enables managers and delivery teams to focus on strategic decisions and business outcomes.

Duties and accountabilities

Operational and Workforce Coordination

• Coordinate selected operational processes for the Chennai-based ITSCO and ITSCB workforce, including onboarding, offboarding, access and equipment follow-up, orientation logistics, staff and contractor records, and related status tracking.


• Support contractor and consultant administration by coordinating requests, documentation, extensions, purchase-order or invoice follow-up, and issue resolutions with the appropriate corporate teams.

Portfolio and Value Management

• Maintain an integrated view of ITSCB initiatives, products, projects, quarterly deliverables, milestones, dependencies, risks, decisions, and management actions.

Project and Program Governance

• Coordinate governance calendars, review cycles, project checkpoints, steering or working-group materials, and follow-up actions across assigned initiatives.


• Maintain action, decision, risk, issue, dependency, and milestone logs; ensure owners and target dates are recorded and periodically refreshed.

Azure DevOps and Management Information

• Support the maintenance and quality of Azure DevOps boards and portfolio dashboards, including work-item completeness, ownership, dates, status, links, and traceability to agreed deliverables.

Process Improvement and Communication

• Document current processes, identify recurring coordination bottlenecks, and propose pragmatic improvements, automation opportunities, controls, or reusable templates.

Selection Criteria

• Bachelor’s or Master’s degree with 2 years of experience or equivalent combination of education and experience (for example, in the IT field: Bachelor’s Degree with a minimum of 1 year of related work experience).


• Strong proficiency in Microsoft Excel, PowerPoint, Word, Teams, SharePoint, and related collaboration tools.


• Ability to maintain effective controls over records, deadlines, follow-ups, and confidential information while managing multiple priorities.


• Excellent written and oral communication in English, with the ability to tailor content for technical teams, business stakeholders, managers, and senior audiences.


• Strong analytical thinking, attention to detail, practical judgment, and a continuous-improvement mindset.


• Ability to work independently within defined objectives, seek clarification when needed, and collaborate effectively without relying on formal authority.


• Knowledge of project and program coordination practices, including planning, milestones, risks, issues, dependencies, actions, decisions, status reporting, and governance routines.


• Working knowledge of value management concepts, including outcome definition, benefits or value hypotheses, prioritization, measures, evidence, and value realization tracking.

WBG Culture Attributes

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.


2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.


3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

As per WBG policy, an Extended Term (ET) appointment is subject to a lifetime maximum of three (3) years. Former and current ET staff who have completed or are in the process of completing their third-year ET appointment are not eligible for future ET appointments.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC including our values and inspiring stories.