E-commerce Specialist

Cosmos Sports; Kozhikode district; On-site; INR 2,000,000 - 4,000,000; Full time

Job summary

Cosmos Sports in India is seeking a senior e-commerce leader to define and drive the end-to-end online business, owning P&L and shaping the digital playbook.

You will spearhead the Shopify storefront, build scalable back-end ops, integrate tech stacks, manage marketplaces, and partner with Marketing to boost traffic and conversions. Lead a growing e-commerce team and report via MIS dashboards. This role requires hands-on execution and strategic acumen in sports retail.

Qualifications

• 4+ years in e-commerce or digital commerce.
• Proven experience launching and scaling online business.
• Strong hands-on experience with Shopify.
• Experience managing online marketplaces.
• Strong commercial acumen and leadership capability.

Responsibilities

• Develop and execute the overall e-commerce strategy and own the online P&L.
• Lead the launch and ongoing optimization of the Shopify website.
• Build the complete e-commerce operating model, including systems, SOPs, and workflows.
• Establish scalable backend operations covering product catalogue, inventory, order management, fulfilment, logistics, returns, customer support, and payment reconciliation.
• Identify and implement the right technology stack (inventory, shipping, CRM, analytics, automation, etc.). Launch and grow marketplace sales (Amazon, Flipkart, Myntra, Ajio, etc.).
• Work closely with Marketing to drive traffic, conversions, customer acquisition, and repeat purchases.
• Lead, and develop the e-commerce team.
• Monitor business performance through MIS, dashboards, and key commercial metrics.

Skills

E-commerce strategy

Marketplace management

Analytics

Leadership

P&L ownership

Tools

Shopify

Job description

Job Responsibilities:

• Develop and execute the overall e-commerce strategy and own the online P&L.
• Lead the successful launch and ongoing optimization of the Shopify website.
• Build the complete e-commerce operating model, including systems, SOPs, and workflows.
• Establish scalable backend operations covering product catalogue, inventory, order management, fulfilment, logistics, returns, customer support, and payment reconciliation.
• Identify and implement the right technology stack (inventory, shipping, CRM, analytics, automation, etc.). Launch and grow marketplace sales (Amazon, Flipkart, Myntra, Ajio, etc.).
• Work closely with Marketing to drive traffic, conversions, customer acquisition, and repeat purchases.
• Lead, and develop the e-commerce team.
• Monitor business performance through MIS, dashboards, and key commercial metrics.

Requirements:

• 4+ years of experience in e-commerce or digital commerce.
• Proven experience launching and scaling an e-commerce business from scratch.
• Strong hands-on experience with Shopify.
• Experience implementing e-commerce technology, backend operations, and fulfilment processes.
• Experience managing online marketplaces.
• Strong commercial acumen, analytical skills, and leadership capability.
• Experience in sports, retail, fashion, footwear, or consumer goods is preferred.