E-Commerce Executive

Aimler Solutions; Ahmedabad District; On-site; INR 250,000 - 420,000; Full time

Job summary

Aimler Solutions in Ahmedabad is seeking a motivated E-Commerce Executive to support product management, marketplace operations, customer support, and order processing. You'll collaborate with a growing team to drive online business performance.

Responsibilities include listing and optimizing products across platforms, coordinating with marketing, analyzing sales data, and maintaining accurate inventory. The role offers exposure to digital commerce and career growth in a fast-paced environment.

Job description

Job Summary

Aimler Solutions is looking for a motivated and detail-oriented E-Commerce Executive to join our growing team in Ahmedabad. This role is ideal for individuals looking to build a career in e-commerce and digital business operations. As an E-Commerce Executive, you will support various aspects of our online business, including product management, marketplace operations, customer support, order processing, and digital marketing initiatives. You will work closely with experienced professionals and gain hands-on exposure to the fast-paced world of e-commerce while contributing to the growth of Aimler Solutions and its affiliated clients.

Responsibilities

• Product Listing & Management: Create, update, and optimize product listings across e-commerce platforms and marketplaces.
• Product Listing & Management: Ensure product information, specifications, pricing, descriptions, and images are accurate and up to date.
• Product Listing & Management: Monitor product content quality and maintain consistency across channels.
• Product Listing & Management: Assist in catalog management and product data organization.
• Digital Marketing Support: Support the execution of digital marketing campaigns, including email marketing, social media promotions, and online advertising initiatives.
• Digital Marketing Support: Coordinate with the marketing team to improve online visibility and customer engagement.
• Digital Marketing Support: Monitor campaign performance and prepare basic performance reports.
• Digital Marketing Support: Assist in implementing SEO best practices for product listings and website content.
• Customer Support: Respond to customer inquiries via email, chat, and other communication channels.
• Customer Support: Resolve customer concerns professionally and efficiently.
• Customer Support: Maintain a high level of customer satisfaction through timely communication and issue resolution.
• Customer Support: Escalate complex issues to relevant departments when required.
• Order Processing & Operations: Assist with order verification, processing, fulfilment, and shipment coordination.
• Order Processing & Operations: Monitor order status and ensure timely delivery.
• Order Processing & Operations: Maintain accurate records of orders, returns, and inventory updates.
• Order Processing & Operations: Coordinate with logistics and warehouse teams to support smooth operations.
• Data Analysis & Reporting: Analyse e-commerce data and prepare regular reports on sales, customer behaviour, and operational performance.
• Data Analysis & Reporting: Identify trends, opportunities, and areas for improvement.
• Data Analysis & Reporting: Support management with data-driven insights and recommendations.
• Data Analysis & Reporting: Assist in tracking key performance indicators (KPIs) related to e-commerce activities.
• Cross-Functional Collaboration: Work closely with Sales, Marketing, Operations, and Logistics teams to ensure seamless execution of e-commerce processes.
• Cross-Functional Collaboration: Participate in team discussions and contribute ideas for process improvements and business growth.
• Cross-Functional Collaboration: Collaborate with colleagues to implement best practices and enhance operational efficiency.
• Learning & Development: Participate in training programs, workshops, and knowledge-sharing sessions.
• Learning & Development: Stay informed about industry trends, emerging technologies, and e-commerce best practices.
• Learning & Development: Continuously develop skills related to e-commerce operations and digital commerce.

Required Qualifications

• Bachelor's degree in marketing, E-Commerce, or a related field. Candidates with up to 2-3 years of relevant experience are encouraged to apply.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and collaboratively in a team environment.
• Willingness to learn and adapt in a fast-paced work environment.

Preferred Skills

• Basic understanding of e-commerce platforms and online marketplace operations.
• Familiarity with digital marketing concepts, including social media marketing and email campaigns.
• Proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint).
• Basic knowledge of Microsoft Excel functions, reporting, and data management.
• Experience with Amazon, Walmart, Shopify, eBay, or similar marketplaces is an advantage.
• Understanding of inventory management and order fulfilment processes is a plus.
• Strong analytical and problem-solving skills.

Job Details

• Location: Ahmedabad
• Department: E-Commerce
• Employment Type: Full-Time
• Shift Timing: 5 Days Working (Monday to Friday); Night Shift 6:30 pm to 3:00 am
• Weekly Off: Saturday and Sunday

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.