E-Commerce and Marketplace Specialist

Savera Forever; Kolkata District; On-site; INR 600,000 - 900,000; Full time

Job summary

Savera Forever in Kolkata is seeking an experienced E‑Commerce, Marketplace & Quick Commerce Specialist to grow its brand across Amazon, Flipkart, Myntra, and quick‑commerce players. You will own listings, ads, cataloguing, inventory and fulfilment, and drive sales through data-driven optimization.

You will optimize product visibility, manage campaigns, coordinate with logistics, and ensure a seamless customer journey from order to delivery.

Qualifications

• 1+ year hands-on experience in e-commerce, marketplace, and/or quick-commerce management.
• Strong practical experience with Amazon and Flipkart.
• Experience with Myntra and other online marketplaces preferred.
• Experience with quick-commerce platforms (Blinkit, Zepto, Swiggy Instamart) preferred.
• Hands-on experience with Amazon Ads / Sponsored Ads.
• Knowledge of marketplace algorithms, ranking factors, and advertising ecosystem.
• Experience with ads on Flipkart, Myntra, or other marketplaces.
• Understanding of marketplace SEO, cataloguing, and conversion optimisation.
• Experience with seller dashboards, inventory, order management, and fulfilment operations.
• Knowledge of end-to-end order processing, packaging, dispatch, tracking and delivery.

Responsibilities

• Manage brand presence across Amazon, Flipkart, Myntra, and other marketplaces.
• Handle seller panels, dashboards, orders, returns, cancellations, and day-to-day operations.
• Ensure compliance with platform policies and optimize performance.
• Coordinate with platform support to resolve issues and improve visibility.
• Develop quick-commerce presence on Blinkit, Zepto, Swiggy Instamart, etc.
• Onboard products, optimise listings, pricing, and inventory across channels.
• Plan platform-specific promotions and campaigns to boost discovery and sales.
• Track performance metrics and implement data-driven improvements.
• Oversee end-to-end order journey from order receipt to delivery.

Skills

Marketplace operations

Amazon Ads / Sponsored Ads

Platform algorithms & ranking

Cataloguing & listing optimisation

Inventory & order management

Analytics & performance tracking

Vendor dashboard familiarity

Excel / Google Sheets

Tools

Amazon Seller Central

Flipkart Seller Hub

Job description

About Savera

Savera is a contemporary jewellery brand designed for everyday expression. We believe jewellery should feel personal, effortless, and connected to who you are. Our pieces are crafted with clean lines, soft elegance, and thoughtful detailmeant to be worn daily, styled your way, and carried through different moments of life. Savera is not about ornamentation. Savera is about presence.

About the Role

We are looking for a hands-on E-Commerce, Marketplace & Quick Commerce Specialist who can independently manage and grow Savera's presence across major online marketplaces, e-commerce platforms, and quick-commerce channels.

The ideal candidate should have practical experience managing platforms such as Amazon, Flipkart, Myntra, Blinkit, Zepto, Swiggy Instamart, and other relevant e-commerce and quick-commerce platforms.

The candidate should have a strong understanding of marketplace operations, product visibility, advertising, algorithms, cataloguing, inventory management, order fulfilment, logistics coordination, and sales performance.

This is an end-to-end execution role for someone who understands not just how to upload products, but how online platforms work, how products rank, how advertisements influence visibility and sales, and how to manage the complete order journeyfrom receiving an order to ensuring it is packed, dispatched, tracked, and delivered successfully.

Requirements

• Minimum 1 year of hands‑on experience in e‑commerce, marketplace, and/or quick‑commerce management.
• Strong practical experience with Amazon and Flipkart.
• Experience managing Myntra and other online marketplaces is highly preferred.
• Practical experience with quick‑commerce platforms such as Blinkit, Zepto, and Swiggy Instamart is strongly preferred.
• Hands‑on experience with Amazon Ads / Sponsored Ads.
• Good understanding of Amazon's marketplace algorithm, ranking factors, search visibility, keywords, and advertising ecosystem.
• Experience with Flipkart Ads, Myntra Ads, or advertising platforms of other marketplaces.
• Strong understanding of marketplace SEO, product listing optimisation, catalogue management, and conversion optimisation.
• Experience with seller dashboards, marketplace backend systems, inventory, order management, and fulfilment operations.
• Understanding of order processing, packaging, dispatch coordination, logistics, shipment tracking, and delivery management.
• Ability to monitor sales performance, analyse data, and implement strategies to improve visibility and revenue.
• Proficiency in MS Excel / Google Sheets for reporting and performance tracking.

Key Responsibilities

1. Marketplace & E-Commerce Management

• Manage the brand's presence across Amazon, Flipkart, Myntra, and other relevant marketplaces.
• Manage seller panels, marketplace dashboards, account health, orders, returns, cancellations, and day-to-day operations.
• Ensure marketplace accounts remain compliant with platform policies and requirements.
• Monitor marketplace performance and identify opportunities to improve sales and visibility.
• Coordinate with platform representatives and support teams to resolve account, listing, payment, and operational issues.

2. Quick Commerce Management

• Manage and develop Savera's presence across quick‑commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and other relevant platforms.
• Handle product onboarding, catalogue creation, listing optimisation, pricing, inventory updates, and product availability.
• Coordinate with quick‑commerce platform teams for product approvals, onboarding, promotions, and operational requirements.
• Monitor stock availability, order volumes, sales performance, and product visibility across quick‑commerce channels.
• Plan and execute platform‑specific promotions and campaigns to improve product discovery and sales.
• Track quick‑commerce performance and identify opportunities to expand the brand's reach across additional platforms.

3. Product Listing & Catalogue Management

• Create, manage, and optimise product listings across marketplaces and quick‑commerce platforms.
• Handle product titles, descriptions, bullet points, keywords, images, attributes, variations, and other catalogue requirements.
• Manage A+ Content / Enhanced Brand Content, RPDs, and other marketplace‑specific content formats wherever applicable.
• Identify listing‑level issues affecting visibility, conversion, or sales and take corrective action.
• Coordinate with the creative team for product photography, banners, creatives, and marketplace assets.

4. Amazon & Marketplace Advertising

• Plan, execute, monitor, and optimise Amazon Ads / Sponsored Ads campaigns.
• Have a strong understanding of Amazon's advertising ecosystem, marketplace algorithm, product ranking, search visibility, keywords, bidding, CTR, CVR, ACOS, ROAS, and campaign performance.
• Manage and optimise advertising campaigns on Flipkart, Myntra, and other relevant marketplaces.
• Monitor campaign budgets and performance and make data‑driven optimisation decisions.
• Identify high‑performing products, keywords, categories, and campaigns and improve their performance.
• Understand the relationship between advertising, organic ranking, product visibility, and sales.

5. Marketplace Algorithm & SEO

• Understand how marketplace algorithms influence product ranking, search visibility, impressions, clicks, and conversions.
• Conduct keyword research and optimise product listings accordingly.
• Monitor search rankings and competitor activity.
• Identify factors affecting product discoverability and recommend improvements.
• Stay updated with changes in marketplace algorithms, advertising systems, policies, and seller requirements.

6. End-to-End Order Processing, Packing & Fulfilment

• Take ownership of the complete order fulfilment process across marketplaces and e‑commerce channels, from the moment an order is received until it reaches the customer.
• Monitor incoming orders across different platforms and ensure they are processed within the prescribed timelines.
• Coordinate product picking, quality checks, packaging, labelling, invoicing, and preparation of orders for dispatch.
• Ensure orders are properly packed, securely handled, and comply with platform‑specific packaging and shipping guidelines.
• Coordinate with warehouse/store teams, delivery partners, logistics providers, and marketplace fulfilment teams to ensure timely dispatch and delivery.
• Ensure packed orders are handed over to the appropriate logistics or courier partners and that the next stages of the fulfilment process are completed.
• Track shipments, monitor delivery status, and proactively follow up on delayed, stuck, or undelivered orders.
• Handle order‑related issues, failed deliveries, returns, replacements, and reverse logistics.
• Maintain proper records of orders, dispatches, deliveries, returns, and pending shipments.
• Ensure a smooth and timely order journey while minimising cancellations, dispatch delays, and delivery‑related issues.

7. Inventory & Order Management

• Monitor inventory levels across marketplaces and coordinate with internal teams for timely replenishment.
• Ensure products remain available and avoid unnecessary stock‑outs.
• Maintain accurate inventory across different sales channels and prevent overselling.
• Coordinate order processing, dispatch, cancellations, returns, and replacements.
• Work closely with operations, production, procurement, and accounts teams to ensure smooth marketplace operations.

8. Analytics & Performance Tracking

• Track key marketplace metrics including sales, revenue, impressions, CTR, conversion rate, ACOS, ROAS, organic ranking, ad spend, returns, and cancellations.
• Prepare regular performance reports and share actionable insights with the management team.
• Analyse marketplace and competitor data to identify opportunities for growth.
• Monitor pricing, promotions, product positioning, and competitor activity.
• Track fulfilment performance, dispatch timelines, delivery rates, and return percentages.
• Identify operational bottlenecks and recommend improvements to increase overall efficiency.

Note

We are looking for someone who is hands‑on, independent, and execution‑oriented, with a strong understanding of how marketplaces and quick‑commerce platforms actually work.

This is not a purely catalogue‑uploading or backend‑management role.

We are looking for someone who can take ownership of the entire e‑commerce functionfrom product listings, marketplace growth, advertising, and inventory management to order packing, dispatch coordination, and successful delivery.