Dynamics 365 Functional Consultant

TP; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

TP seeks a Microsoft Dynamics 365 Functional Consultant (Finance & Operations) to support and optimize our ERP ecosystem. You will manage functional requests, configure modules, and assist users across the Dynamics 365 and Azure environments.

In this role you will partner with business users to define requirements, deliver solutions, and contribute to continuous improvement and training materials. A strong foundation in ERP support and DX365 knowledge is required.

Qualifications

• Bachelor's degree in finance, commerce, or a related field.
• Strong functional knowledge of Microsoft Dynamics 365 Finance & Operations with end-to-end process understanding.
• Microsoft Dynamics 365 Fundamentals Certification (or equivalent).
• Experience working in application support, ERP support, or helpdesk environments.
• Excellent analytical, communication, and stakeholder management skills.

Responsibilities

• Resolve Dynamics 365 Finance & Operations support requests via JIRA.
• Provide Level 1 functional support and troubleshoot issues.
• Manage user access, security roles, and permissions within Dynamics 365 and Azure.
• Analyze root causes and implement solutions to improve performance.
• Collaborate with business users to understand requirements and deliver solutions.
• Configure Dynamics 365 modules and workflows to support evolving business needs.
• Support testing and validation for Microsoft release updates and system enhancements.
• Collaborate with Microsoft Support and external partners to resolve complex issues.
• Create user guides, process documentation, and training materials.
• Drive continuous improvement initiatives and maximize business value from Dynamics 365.

Skills

Dynamics 365 F&O

Functional consulting

Stakeholder management

Problem solving

Security roles

Education

Bachelor's degree in Finance or Commerce

Tools

JIRA

Azure

Job description

We\'re Hiring: Microsoft Dynamics 365 Functional Consultant (Finance & Operations)

Are you passionate about solving business challenges through Microsoft Dynamics 365? Do you enjoy working with users, optimizing processes, and driving operational excellence?

Join our growing team as a Microsoft Dynamics 365 Functional Consultant (Finance & Operations) and play a key role in supporting and enhancing our enterprise ERP ecosystem. This is an exciting opportunity to work on a global platform, collaborate with diverse stakeholders, and contribute to business transformation initiatives.

What You\'ll Do

• Manage and resolve Dynamics 365 Finance & Operations support requests through JIRA.


• Provide Level 1 functional support and troubleshoot business-critical issues.


• Manage user access, security roles, and permissions within Dynamics 365 and Azure environments.


• Analyze root causes and implement sustainable solutions to improve system performance.


• Partner with business users to understand requirements and deliver effective solutions.


• Configure Dynamics 365 modules and workflows to support evolving business needs.


• Support testing and validation activities for Microsoft release updates and system enhancements.


• Collaborate with Microsoft Support and external partners to resolve complex issues.


• Create user guides, process documentation, and training materials.


• Drive continuous improvement initiatives and help maximize business value from Dynamics 365.

What We\'re Looking For

Required Qualifications

• bachelor\'s degree in finance, Commerce, or a related field.


• Strong functional knowledge of Microsoft Dynamics 365 Finance & Operations with end-to-end process understanding.


• Microsoft Dynamics 365 Fundamentals Certification (or equivalent).


• Experience working in application support, ERP support, or helpdesk environments.


• Excellent analytical, communication, and stakeholder management skills.

Preferred Experience

• 6+ years of experience in Dynamics 365 Functional Consulting, Support, or ERP Implementation.


• Experience working in Agile or hybrid project environments.


• Understanding of integrations, data migration, and ERP best practices.


• Ability to work independently while collaborating effectively across teams.

Why Join Us?

• Work with one of the world\'s leading ERP platforms.


• Be part of impactful digital transformation initiatives.


• Collaborate with talented professionals across business and technology teams.


• Gain exposure to global projects and enterprise-scale operations.


• Continuous learning, certification support, and career growth opportunities.

Ready to Make an Impact?

If you\'re a Dynamics 365 professional who enjoys problem-solving, process improvement, and delivering exceptional user support, we\'d love to hear from you.