Duty Manager- Engineer

Jones Lang LaSalle Incorporated; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits package

Job summary

JLL Mumbai seeks a Shift Engineer/Duty Engineer to oversee electromechanical and utilities services at the site, guiding a technician team and ensuring uptime and client satisfaction.

You will plan and execute preventive maintenance, monitor KPIs, manage vendor invoices and cost sheets, and drive energy conservation and safety programs while coordinating with the Property Manager and Chief Engineer.

Qualifications

• Manage electromechanical/utilities services on site with technicians.
• Plan and implement preventive maintenance (PPM).
• Lead, train and develop shift engineers and maintenance staff.
• Maintain SLA/KPI scores and manage vendor quotes/invoices.
• Ensure safety policies, risk assessments and incident reporting.

Responsibilities

• Ensure timely shift transitions with proper handover of ongoing work details.
• Maintain property in safe, secure, and healthy condition to meet client satisfaction.
• Respond to client complaints with priority and promptness.
• Conduct daily site rounds and supervise ongoing activities.
• Report system breakdowns, malfunctions, or major issues to Property Manager and Chief Engineer.
• Submit detailed shift activity reports.
• Address service complaints (electrical, soft services, BMS, lift, security, etc.).

Skills

Electromechanical systems

Preventive maintenance

Team leadership

Budgeting & cost control

Vendor coordination

Tools

BMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position

Shift Engineer/Duty Engineer, City name Business: Property and Asset Management, City name

What this job involves

• Manage and maintain electromechanical / utilities services at the site with the help of technician team.
• Prepare and implement planned preventive maintenance (PPM).
• Conduct inspections at site regularly to check for risk / defects areas.
• Review work of subordinate staff and provide guidance when needed.
• Ensure documentation, checking and follow up of the assets under defect liability period and AMC/CAMC in a tracker.
• Be responsible for hiring, training and development of shift engineers and maintenance staff.
• Formulate suitable budgeting controls and monitor SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
• Maintain service level agreements and keep performance indicator scores above excellence.
• Ensure timely renewal of the agreement, submission of invoices and follow-ups for the payments.
• Oversee vendor quotations and invoices.
• Ensure proper signoffs for attendance and all the required details for cost sheet submission.
• Ensure timely submission of client approved cost sheet to JLL office and follow up for the invoice.
• Schedule monthly vendor meetings to discuss daily matters & ensure corrective actions are taken.
• Plan and implement energy conservation.
• Prepare monthly readings sheet with occupants and ensure all check-sheets and logbooks are filled properly as per the schedule.

Primary Responsibilities

• Ensure timely shift transitions with proper handover of ongoing work details
• Maintain property in safe, secure, and healthy condition to meet client satisfaction
• Respond to client complaints with priority and promptness
• Conduct daily site rounds and supervise ongoing activities
• Report system breakdowns, malfunctions, or major issues to Property Manager and Chief Engineer
• Submit detailed shift activity reports
• Address service complaints (electrical, soft services, BMS, lift, security, etc.)
• Coordinate and verify meter records and electrical parameter checklists
• Plan, organize, and arrange materials and equipment for activities
• Communicate effectively with clients and stakeholders for activity planning
• Participate in management-scheduled training programs
• Monitor attendance and operational verification of support staff and vendor teams
• Support internal/external teams for events and CSR activities
• Manage emergency situations efficiently and effectively
• Support planning and maintenance work (scheduled/breakdown) of equipment
• Supervise housekeeping of all common areas and facilities
• Issue and monitor work permits and safe isolation systems
• Prioritize complaints/service requests and ensure timely completion

Occupational Health & Safety Responsibilities

• Implement OHS & Well-being Policy objectives
• Identify hazards, opportunities, and assess risks
• Report accidents/incidents and monitor corrective actions
• Serve as Medical First Aider
• Conduct BBS monitoring
• Manage workplace safety considerations including manual handling, ergonomics, hazardous substances, confined spaces, etc.
• Participate in On-Site Emergency Planning
• Maintain Opportunity Register
• Monitor proper PPE usage and social distancing
• Report wellbeing issues to management
• Conduct ENMS-related training per policy requirements
• Accountability

Client

You will be working on __site name ___, which is a ___type____, located at ___location____

Location & Working Hours

Location: On-site -Mumbai, MH

Scheduled Weekly Hours: 48

Company Culture and Benefits

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Equal Opportunity & Diversity

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.