Duck Creek-Senior

EY; Bengaluru Urban; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

EY in Bengaluru seeks a Senior Duck Creek Billing – P&C Insurance consultant to lead billing configuration and delivery. You will translate business needs into scalable Duck Creek Billing solutions, including author manuscripts and XML/XSLT rules, while coordinating with business and IT teams.

The role emphasizes data validation, reconciliation, testing support, and collaboration in Agile/Scrum projects. You’ll mentor junior team members and contribute to reusable assets and ongoing process

Qualifications

• 4–8 years of experience in P&C Insurance IT with strong focus on Duck Creek Billing.
• Strong understanding of: Billing lifecycle (invoicing, payments, collections, refunds) and billing configuration/workflows.
• Hands‑on with: Duck Creek Author & Manuscripts and integration concepts (REST/SOAP APIs).
• Strong analytical and problem‑solving skills.
• Basic understanding of SQL/data validation.
• Good communication and stakeholder management skills.
• Experience working in Agile/Scrum environments and Duck Creek Platform certification (preferred).

Responsibilities

• Gather, analyze, and document requirements (BRDs, FRDs, user stories) focused on Duck Creek Billing.
• Understand and configure billing processes including billing plans, invoicing, payments, collections, and refunds.
• Identify and resolve premium mismatches within billing systems.
• Support SIT/UAT, defect tracking, and release cycles.
• Configure and support Duck Creek Billing (DCB) using Author, Manuscripts, and XML/XSLT rules.
• Implement and validate billing-related functionalities and integrations with external systems.
• Data validation and reconciliation of billing transactions; troubleshoot discrepancies.
• Collaborate with stakeholders and participate in sprint ceremonies, demos.
• Mentor junior team members and contribute to documentation and reusable assets.

Skills

Duck Creek Billing

Duck Creek Author & Manuscripts

REST/SOAP APIs

SQL / Data validation

Agile / Scrum

Communication & stakeholder management

C# / .NET / API integrations

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

Duck Creek Platform

C#

.NET

API integrations

Job description

Job Description:

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Senior Duck Creek Billing – P&C Insurance

Role Overview

We are seeking a skilled Duck Creek Policy Consultant with hands‑on experience in Duck Creek Billing (DCB) within the P&C Insurance domain. The ideal candidate will have strong expertise in billing processes, system configuration, and premium reconciliation, along with the ability to translate business requirements into scalable billing solutions.

Key Responsibilities

Billing Delivery & Requirement Management

• Gather, analyze, and document requirements (BRDs, FRDs, user stories) focused on Duck Creek Billing
• Understand and configure billing processes including:
  • Billing plans & schedules
  • Invoicing and payment processing
  • Collections, dunning, and refunds
• Identify and resolve premium mismatches within billing systems
• Support SIT/UAT, defect tracking, and release cycles

Billing Configuration & Development

• Configure and support Duck Creek Billing (DCB) solutions using:
  • Author (Manuscripts, XML/XSLT rules)
  • Billing workflows and configurations
• Implement and validate billing-related functionalities and enhancements
• Support integrations with external systems (payment gateways, finance systems, APIs)
• Work closely with development and QA teams to ensure high-quality delivery

Data Validation & Reconciliation

• Perform data validation and reconciliation for billing transactions
• Analyze and troubleshoot discrepancies in billing data
• Support testing and validation of billing outputs

Stakeholder Collaboration

• Act as a liaison between business stakeholders and technical teams
• Participate in sprint ceremonies, workshops, and demos
• Communicate project status, risks, and issues effectively

Team Contribution

• Support junior team members on billing configurations and best practices
• Contribute to documentation, reusable assets, and process improvements

Required Skills

• 4–8 years of experience in P&C Insurance IT, with strong focus on Duck Creek Billing
• Strong understanding of:
  • Billing lifecycle (invoicing, payments, collections, refunds)
  • Billing configuration and workflows
• Hands‑on experience with:
  • Duck Creek Author & Manuscripts
  • Integration concepts (REST/SOAP APIs)
• Strong analytical and problem‑solving skills
• Basic understanding of SQL/data validation
• Good communication and stakeholder management skills
• Experience working in Agile/Scrum environments

Preferred Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• Duck Creek Billing/Platform certification (preferred)
• Exposure to C#, .NET, and API integrations
• Experience in implementation or production support projects

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.