DTS Business Analyst

Videojet Technologies Inc.; India; Hybrid; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Hybrid or remote work

Job summary

Videojet Technologies Inc. in India is seeking a Salesforce/IT Projects professional to drive global Salesforce initiatives, optimize business processes, and deliver high-impact IT solutions.

You will partner with cross-functional teams to implement technology across the DTS landscape and ensure timely delivery while aligning with Videojet’s standards. Role requires strong Salesforce/CRM/ERP experience, requirements gathering, and a user-centric approach.

Qualifications

• 3-5 years relevant experience with software/IT capabilities and ability to apply solutions within Videojet.
• Ability to work in a global environment with teams worldwide.
• Highly computer literate; proficient with Excel, browsers, and web apps.
• Strong deductive reasoning and quantitative analysis; hands-on troubleshooting.
• Salesforce experience required; CRM/ERP experience with Oracle or Navision is valued.
• Experience in requirements gathering, translating to functional designs, testing.
• Excellent written and verbal communication.
• Focus on user experience and conducting user tests/research.
• Some programming and/or SQL coding experience.
• Fluency in written and spoken English is required.

Responsibilities

• Coordinate Salesforce project launches with local and global teams and provide post-launch support.
• Facilitate collaboration between business stakeholders and IT teams to achieve outcomes.
• Guide contributors, provide feedback, and steer literacy to business goals.
• Represent the global IT team and maintain two-way communication with regional DTS units.
• Develop or adapt SOPs, standard work, and training for local businesses.
• Create, monitor, and drive KPIs through Salesforce reports and dashboards.
• Be the Salesforce subject matter expert to drive improvements and cost reductions.
• Translate business requirements into technical specs while considering costs and constraints.
• Develop new features and explore emerging tech to enhance systems.
• Create and adjust logic-based business rules, alerts, and process flows.
• Understand user experience and design usable solutions across orgs.

Skills

Salesforce

CRM

ERP

Requirement gathering

Communication

SQL

Programming

English fluency

Tools

Oracle

Navision

Job description

About Us

Videojet Technologies, Inc. is the global leader in the manufacturing of coding, printing and marking products. This high technology product prints variable information, such as expiration dates on grocery products, packaged goods, pharmaceuticals or catalogues. Our industry is pivotal in ensuring end users consume their food, beverage and pharmaceutical products safely. As the market share leader, we have operations in over 30 countries with 4,000 employees worldwide. A wholly owned subsidiary of Veralto, Videojet is the core of the $1 billion Product Identification Platform. We offer a results-oriented, multicultural environment that promotes both diversity and inclusion throughout the organization, team-centered, customer-focused and quality-focused, guided by the successful Veralto Enterprise System. Working at Videojet gives you access to a robust career development process and exciting opportunities.

Our Core Values

We empower creativity and ground-breaking thinking to help us uncover breakthrough solutions and accelerate the pace of innovation. We believe with conviction that diversity helps us uncover more powerful customer insights and ultimately creates an advantage in the markets we serve. And we would love to have you join us!

Your Challenge

This is an exciting opportunity to join a fast-growing organization. In this role, you will support internal projects and implement technology solutions for the Digital & Technology Solutions (DTS) organization, working with Salesforce and other business applications as the technology landscape evolves in the coming years. You will partner with teams across the business to improve process efficiency, drive revenue and profitability, enhance customer support, and strengthen the technology that enables Videojet’s commercial functions. You will support leadership-led initiatives to enhance business systems, tools, and processes. Success in this role requires the ability to evaluate technical solutions and assess their fit within Videojet’s IT infrastructure, manage product-related work while meeting project timelines, and communicate effectively with both technical and business stakeholders. A strong aptitude for learning and developing expertise in these systems is essential.

Responsibilities

• Project Coordination Coordinate between local service and commercial business teams, integration systems, and global development teams to successfully launch Salesforce projects and maintain post-launch support.
• Coordinate positive and fruitful interaction between various business stakeholders and functional teams to deliver results.
• Guide and oversee project contributors’ work, provide feedback, and execute strategically towards business goals.
• Be the representative of the global IT team and coordinate with the local regional businesses and DTS teams to ensure two-way communication and cooperation.
• Business Support Develop new and/or adapt existing SOP, standard work, and training for the local business organizations.
• Assist in creating, monitoring, and driving KPIs to increase productivity through Salesforce reports and dashboards.
• Be the local subject matter expert for Salesforce to drive continuous improvement, productivity, revenue growth, and cost reduction.
• Systems Development Translate business requirements into technical specifications while incorporating system constraints and balancing cost-reward relationships.
• Develop new features, bring in new/emerging technology, and enhance existing features to increase the functionality of business applications and other system environments.
• Create and modify logic-based business rules, email alerts, and process flows to support continuous improvement and increased automation initiatives.
• Understand the user’s experience and predict use-cases to architect and implement usable solutions across multiple organizations, systems, and tools.
• Systems Support Provide technical & software support for local Salesforce users for Salesforce applications.
• Develop and implement reporting mechanisms for key business metrics and provide analytical support for users in order to identify and collect growth opportunities.
• Systems Administration Develop and/or enhance Standard Work and Auditing activities revolving around data collections, data integrity, and data compliance.
• Assist the local business in the set-up, on-boarding, and training of new users and managers.
• Management of mobile-device imaging, deployments, and inventory/spare stock.
• Analysis and optimization of systems-related operating expenses and expenditures.
• Maintenance of localized customizations and functions.

Qualifications

• 3-5 years relevant experience and superior understanding of new, emerging, and existing technological capabilities in software and IT, and ability to apply solutions within Videojet Successfully deliver results while quickly adapting to changing priorities and unforeseen challenges
• Ability to work in a global environment, with team members and users around the world
• Highly computer literate and internet savvy (Excel, browser, search engine, web applications and technology in general)
• Strong deductive reasoning and quantitative analysis. Analytical approach to provide hands‑on troubleshooting and issue resolution
• Previous experience in Salesforce required. CRM and/or ERP experience desired (Oracle, Navision)
• Experience in requirement gathering, translating requirements to functional design documents and the development and execution of tests.
• Strong communication skills, both written and verbal
• A focus on the user and the user experience and solid understanding of how to run user tests and perform user research
• Some programming and/or SQL-related coding experience desired
• Fluency in written and spoken English is required.

Role Location

Role Location: Hybrid or remote-based at any of the Videojet locations in India. 20% travel would be required for work events, seminars, or other trade events.

Our offer

Being part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork are very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a manager who cares about you, your strengths and will help you to develop the best possible version of yourself. At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Unsolicited Assistance

Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

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