Don't Miss Out! Multiple Customer Support Openings @Bangalore

JobShop; Bengaluru; On-site; INR 585,000 - 715,000; Full time

Benefits offered by this job

Transportation facility

Salary hike up to 40%

Career growth opportunities

Job summary

JobShop in Bangalore is hiring motivated professionals to join our dynamic customer support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a consistently high standard of customer service.

You will work on voice-based interactions, adhere to quality standards, and strive to achieve productivity targets while benefiting from growth opportunities and transportation support.

Qualifications

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Customer-focused and professional approach.

Responsibilities

• Handle customer queries through voice interactions.
• Provide accurate and timely resolutions.
• Maintain professional communication throughout customer interactions.
• Ensure adherence to quality and process standards.
• Achieve defined productivity and customer satisfaction targets.

Skills

English communication

Customer handling

Problem solving

Rotational shifts

Job description

Greetings from JobShop

India's Largest BPO Recruitment Company

CALL 9964080000

WHATSAPP [phone]

About the Opportunity

We are hiring motivated professionals with strong communication skills to join a dynamic customer support team. The role involves handling customer interactions, resolving queries efficiently, and delivering a consistently high standard of customer service.

Location

Bangalore

Compensation & Benefits

• CTC up to 6.5 LPA
• 30%40% Salary Hike based on current/last drawn salary
• 2-Way Transportation Facility Pickup & Drop
• Career growth and professional development opportunities

Work Schedule

• 5 Days Working
• Rotational Shifts
• 2 Weekly Offs

Key Responsibilities

• Handle customer queries through voice interactions.
• Provide accurate and timely resolutions.
• Maintain professional communication throughout customer interactions.
• Ensure adherence to quality and process standards.
• Achieve defined productivity and customer satisfaction targets.

Candidate Profile

• Excellent English communication skills.
• Strong customer-handling and problem-solving abilities.
• Customer-focused and professional approach.
• Comfortable working in rotational shifts.
• Freshers and experienced candidates can apply.

Recruitment Process

1. HR Interview
2. Versant Communication Assessment
3. Operations Interview