Document Controller

Ingersoll-Rand plc; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Stock options

Annual bonus

Leave encashments

Maternity/Paternity leave

Health insurance

EAP

LinkedIn Learning

Awardco recognition

Multicultural environment

Job summary

Ingersoll Rand is seeking an ETO Document Controller to join the Engineered-to-Order project management team. You will manage document deliverables, ensure compliance with customer requirements, and coordinate with cross-functional teams to meet project timelines. The role supports North American customers and involves aligning with U.S.

business hours while collaborating with teams in India. Strong document management, attention to detail, and a continuous improvement mindset are essential for

Qualifications

• Excellent written and verbal communication in English with customers and stakeholders
• 2+ years of experience in a similar industry or role
• 1+ year of experience with direct customer interaction preferred
• Proficient with Microsoft Office tools and document management systems
• Ability to work across the United States and India
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and deliver timely results
• Self-motivated with a continuous improvement mindset
• Strong customer-facing communication and professional correspondence capabilities

Responsibilities

• Maintain compliance with customer specifications and delivery timelines
• Monitor progress, identify risks or delays, and support issue resolution and corrective actions
• Coordinate submission schedules, approval cycles, and milestone alignment
• Communicate status, risks, and updates to stakeholders and customers
• Collaborate with cross-functional teams to ensure accurate preparation, review, and delivery of documents
• Facilitate resolution of customer comments and feedback
• Support customer interactions related to documentation expectations
• Contribute to process improvements to enhance efficiency and quality
• Promote standardization and reliability in document control practices
• Track and support performance metrics related to delivery and project execution

Skills

Communication skills

Experience 2+ yrs

Customer interaction

MS Office

Document mgmt systems

Cross-border collaboration

Organizational skills

Prioritization

Self-motivated

Process improvement

Customer-facing communication

Tools

Microsoft Office

Document management systems

Job description

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

ETO Document Controller

Location

About Us

Ingersoll Rand is a global provider of mission-critical flow creation, life science and industrial solutions. Ingersoll Rand’s Global Engineering & Technology Center (GEC) in Bangalore, A GREAT PLACE TO WORK CERTIFIED WORKPLACE is driven by an ownership mindset and entrepreneurial spirit, has been a beacon of innovation for over 19 years, embodying our purpose to “Make Life Better” for our employees, customers, shareholders and the planet.

The Engineering & Technology center has expertly supported a diverse range of industrial products, offering deep expertise in core and digital engineering space. By cultivating a sense of inclusion, belonging and respect, and a collaborative culture, the GEC has fostered the most talented and capable engineers, thereby playing a pivotal role in driving Ingersoll Rand’s purpose and strategic focus areas.

Job & Division Summary:

As part of the Engineered-to-Order (ETO) project management team responsible for the successful completion of new compressor and other equipment contracts, the Document Controller (DC) supports ETO projects by managing document deliverables and ensuring compliance with customer requirements and project timelines. This role oversees document workflows, coordinates with cross-functional teams, and ensures timely, accurate submission of deliverables.

The DC partners with Project Managers and stakeholders to maintain alignment with project goals, drive process consistency, and enhance customer satisfaction. Success in this role requires strong document management expertise, attention to detail, and a continuous improvement mindset.

This position will support mainly North American customers, as well as project teams in both North America and India.

This position supports customers and projects across the United States and requires working hours that align with U.S. business operations.

Responsibilities

• Maintain compliance with customer specifications and delivery timelines.
• Monitor progress, identify risks or delays, and support issue resolution and corrective actions.
• Coordinate submission schedules, approval cycles, and milestone alignment.
• Communicate status, risks, and updates to stakeholders and customers.
• Collaborate with cross-functional teams to ensure accurate preparation, review, and delivery of documents.
• Facilitate resolution of customer comments and feedback.
• Support customer interactions related to documentation expectations.
• Contribute to process improvements to enhance efficiency and quality.
• Promote standardization and reliability in document control practices.
• Track and support performance metrics related to delivery and project execution.

Basic Qualifications

• Excellent written and verbal communication skills in English, with the ability to effectively communicate with customers, project teams, and stakeholders.
• 2+ years of experience in a similar industry or role.
• 1+ year of experience with direct customer interaction preferred.
• Proficient with Microsoft Office tools (Word, Excel) and document management systems.
• Ability to work and collaborate effectively with teams across the United States and India.
• Strong organizational skills.
• Ability to manage multiple priorities with strong attention to detail.
• Self-motivated and results-driven.
• Process-oriented with a focus on continuous improvement.
• Strong customer-facing communication and professional correspondence capabilities.

What we Offer

• We are all owners of the company! Stock options (Employee Ownership Program)that align your interests with the company's success.
• Yearly performance-based bonus, rewarding your hard work and dedication.
• Leave Encashments
• Maternity/Paternity Leaves
• Employee Health covered under Medical, Group Term Life & Accident Insurance
• Employee Assistance Program
• Employee development with LinkedIn Learning
• Employee recognition via Awardco
• Collaborative, multicultural work environment with a team of dedicated professionals, fostering innovation and teamwork.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

Special Accommodation

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Lean on us to help you make life better

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.