DM - RCM Services

CorroHealth, Inc.; Dadri; On-site; INR 600,000 - 800,000; Full time

Job summary

CorroHealth, Inc. in Noida is seeking a Manager to lead AR operations within the DM - RCM Services team. The role focuses on denials management, stack ranking of performance, and ensuring service levels across the day-to-day activities.

The candidate should have 5–6 years in AR, with at least 2 years in team leadership, and be proficient in MS Office tools. Night shift work is required as part of the responsibilities.

Qualifications

• Graduation in any field.
• 5-6 years of AR experience, minimum 2 years in team-handling.
• Proficient with denials management and AR fundamentals.
• Excellent verbal and written communication.
• Strong leadership and organizational skills.
• Experience generating reports using MS Excel, Word, and PowerPoint.
• Willingness to work night shifts.

Responsibilities

• Manage day-to-day operations of the team and meet service levels.
• Attrition and shrinkage management; monitor SLA daily.
• Ensure all company policies and procedures are implemented consistently and fairly.
• Compliance to login, log out & scheduled breaks; track team productivity.
• Preparing schedules for the teams and ensuring attendance.
• Evaluating client calls, coaching and providing feedback.
• Acting as a point of contact for resolution of queries and complaints from clients.
• Team management, conflict management, and client management.

Skills

Team handling

Denials management

AR fundamentals

Communication skills

Leadership

MS Excel

MS Word

MS PowerPoint

Education

Graduation

Tools

MS Excel

MS Word

MS PowerPoint

Job description

## DM - RCM ServicesApply: Noida: Full time: Posted 11 Days Ago: JR106313**About Us:**Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.**ESSENTIAL DUTIES AND RESPONSIBILITIES:** **Note:** The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Eligibility Criteria:Any Graduation.5 6 years of overall AR experience, out of which a minimum 2 years in team handling.Proficient computer skills.Extensive Knowledge on Denials management and A/R fundamentals.Excellent communication skills, both verbal and written.Strong leadership skills & Outstanding organizational skills.Hands on Experience in generating reports using MS Office Excel, word and MS power point.Willingness to work continuously in night shiftsKey Responsibilities:Managing the day today operations of team members and meet the required service levels, quality and productivity.Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team.Ensure all Company policies and procedures are implemented consistently and fairly Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence Usage of Software Tools, Daily MIS tracking, Absenteeism Control.Preparing schedules for the teams and ensuring attendance.Evaluating client calls, coaching and providing feedback.Acting as a point of contact for the resolution of, queries and complaints from external and internal clients.Team Management/Conflict Management/Client Management**PHYSICAL DEMANDS:** **Note:** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.