District Account Manager

Johnson & Johnson MedTech; Indore District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Johnson & Johnson MedTech in Indore, Madhya Pradesh, seeks a District Account Manager to drive sales of orthopedic trauma implants, PT and instruments. You will work closely with surgeons, procurement teams, and hospitals to grow the franchise and ensure customer satisfaction.

The role emphasizes strategic territory planning, account management, and product training to surgeons. We value candidates with a science background and MBA, with 2–3 years in medical devices or orthopedics, and

Qualifications

• Science graduate and MBA preferred.
• 2–3 years in orthopedics/medical devices.
• Experience with HCP KOLs is preferred.

Responsibilities

• Sell franchise implants within a territory.
• Collaborate with surgeons and hospital procurement to secure deals.
• Develop territory plans and meet sales targets.
• Provide post-sale support and training for customers.
• Manage key accounts and optimize cross-selling.
• Keep updated on product features and market trends.

Skills

Account Management

Sales

Customer Centricity

Medical Technology

Market Knowledge

Relationship Management

Education

Science graduate

MBA

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Information

Job Function: MedTech Sales

Job Sub Function: Clinical Sales – Surgeons (Commission)

Job Category: Professional

All Job Posting Locations: Indore, Madhya Pradesh, India; Mumbai, India

Job Description

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone Orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson Medical Devices Companies is recruiting for District Account Manager (Individual Contributor) role, located in Indore.

Role Overview

The role will be responsible for sales of Orthopedic Trauma, PT and Instruments Implants in key accounts. The individual will achieve/exceed sales targets for the franchise within a designated territory, consistent with the Credo, company policy and goals. The individual is responsible for closing the sale and positively impacting customer satisfaction, with thorough knowledge of the products and a good understanding of customers’ needs and market developments. The role develops long‑term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier.

Key Responsibilities

Sales Turnover

• Sell franchise products/implants within a territory
• Work closely with orthopedic surgeons and procurement departments of hospitals to generate demand and negotiate and close deals
• Work closely with the team for the company‑assigned business plan
• Analyze sales reports to find opportunities, recognize routine problems, analyze causes and recommend solutions
• Achieve sales in routine situations, and with guidance handle more complex deals
• Participate in trade displays and conferences when required

Territory Management

• Develop understanding of customer needs to identify sales opportunities
• Attend calls from surgeons for daily implant requirements; understand specific implant need and recommend solutions as product consultant
• Identify tender/contract opportunities and work to deliver
• With guidance, develop an effective and efficient territory plan
• Identify and train surgeons on new technologies and solutions through consult‑in‑surgery, one‑to‑one sales calls, one‑to‑many training sessions
• Demonstrate product in one‑to‑one call and take surgeons through the technical guide for the product

Customer In‑service Education & Training

• Work with manager to identify customer in‑service needs to support efficient and effective use of products
• Develop and maintain strong relationships with all levels of customers – CSSD team, OT in‑charge and biomedical personnel
• With assistance, coordinate and deliver in‑service education sessions

Key Account Management

• With guidance, prepare a plan to optimize key account development and sales growth
• Identify and document key customers and decision makers
• Be aware of key account strategies for growth
• Identify and optimize cross‑selling opportunities and work with managers/colleagues to realize them
• Handle key account consigned inventory and maintenance of consigned instruments
• Provide customer support on inventory within company guidelines

Product & Market Knowledge

• Develop understanding and continually enhance personal knowledge of product features, benefits, correct application and usage, anatomy, physiology and medical procedure knowledge through practical experience, training programs and learning from key end‑users
• Demonstrate application/usage of products and differentiate them from competitor’s products
• Develop understanding of competition products, their features‑advantages‑benefits
• Gather information on current practices, behaviors and attitudes
• Vigilantly obtain usage data of all trained surgeons and monitor adoption

Distribution Management

• Develop/implement distribution network for assigned territory
• Maintain stock count of distributor and regularly replenish stock to ensure 100 % completeness of stock for surgeries
• Maintain effectiveness of instruments and regularly initiate replacement of damaged instruments
• Ensure distributor health is as per agreed guidelines

Expense, Equipment and Samples

• Judiciously handle accounts receivable, operating expenses (transportation, A&P, entertainment, travel) while ensuring sustainable productivity
• Seek prior approval for budget variations
• Work within sample issue and coordination guidelines
• Agree expense budget/guidelines with immediate manager
• Plan sample and expense utilization to optimize usage while remaining in budget

Self‑Development

• Identify specific actions to improve job performance in specific areas
• Participate in nominated training programs
• Engage in self‑learning strategies to maintain knowledge
• Focus on achieving high levels of performance in knowledge tests and competency assessments related to training
• Effectively apply new learning on the job

Corporate Ethics and Governance

• Maintain a responsible and ethical approach while actively pursuing business outcomes
• Conduct business within ethics and values expressed in Credo
• Maintain relationships with customers based on high ethical standards

Education

• Science graduate preferred
• MBA
• Preferred medical device experience

Experience and Skills

• Experience in handling HCP KOLs
• 2‑3 years working experience preferred in orthopedics/joints or medical devices
• Management background preferred

Other

Proficiency in Hindi or language of the state and in English.

Equal Opportunity Employer Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Key Skills

Account Management, Business Behavior, Collaborating, Cultural Competence, Customer Analytics, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Medical Technology, Sales, Sales Support, Solutions Selling, Sustainable Procurement, Vendor Selection.