Director / Sr Director, Human Resources New

Asprcmsolutions; Chennai District; Vor Ort; INR 4.000.000 - 8.000.000; Vollzeit

Zusammenfassung

Asprcmsolutions in Chennai is seeking an accomplished HR leader at Director or Senior Director level to shape the people strategy for a US healthcare delivery hub. You will own the hiring engine, retention and attrition metrics, and the performance system.

You will also oversee statutory compliance, compensation and benefits, HR operations and systems, culture and engagement, and the leadership bench and L&D.

Qualifikationen

• 15+ years of progressive HR leadership experience.
• Experience leading HR for a site or business unit with 200+ employees.
• Experience in ITES/ BPO/ healthcare outsourcing or US-client-aligned night-shift delivery in India.

Aufgaben

• Own the hiring engine and attrition metrics.
• Lead the performance system and HR operations.
• Ensure statutory compliance including POSH, PF, ESI, gratuity, bonus, and Shops & Establishments.
• Oversee compensation, benefits, and HR operations systems.
• Drive culture, engagement, leadership bench and L&D.

Kenntnisse

HR leadership

people management

HR analytics

data-driven decision making

stakeholder management

Jobbeschreibung

Our Chennai hub is where the delivery organisation lives and grows: AR callers, certified coders, analysts, team leads, engineers and the leaders above them, working US hours for US healthcare clients. This seat owns everything people about it. You will build the hiring engine that keeps pace with growth, own the attrition number the way operations owns collections, run a performance system leaders actually use, and keep us spotless on every statutory obligation. You work shoulder to shoulder with the SVP of Client Delivery, because in a services business the people plan IS the capacity plan. The title is calibrated to the candidate: Director or Senior Director depending on the scale you have carried.

What you will own: The hiring engine; Retention and the attrition number; The performance system; Statutory and POSH compliance; Compensation and benefits; HR operations and systems; Culture and engagement; Leadership bench and L&D

What we look for: MANDATORY: 15 or more years of progressive HR leadership, with at least 5 leading the HR function for a site or business unit of 200+ employees; MANDATORY: experience in ITES, BPO, healthcare outsourcing or a comparable US-client-aligned, night-shift delivery environment in India; MANDATORY: complete command of Indian employment statutory compliance, PF, ESI, gratuity, bonus, Shops & Establishments, CLRA, and the POSH Act including committee operation; Has built and run a volume hiring engine, 100+ hires a year, with measurable funnel discipline: time-to-fill, offer-accept rate, 90-day survival; Has owned and reduced attrition with a documented, data-driven programme, not just an engagement calendar; Fluent with HR analytics: builds and defends the numbers, attrition cohorts, cost per hire, absenteeism, eNPS, and runs the function on them; Credible with a CEO, CHRO and operations leadership; comfortable disagreeing with evidence and executing once decided; On-site in Chennai, present across shifts often enough to know the floor by name