Director & Regional Head - SME BWC

Standard Chartered India; Maharashtra; Hybrid; INR 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible working options

Competitive compensation

Diversity and inclusion

Learning and development

Job summary

Standard Chartered India is seeking a high-caliber professional to drive business budgets and manage the BWC portfolio with focus on quality and revenue growth. The role emphasizes achieving monthly targets, client onboarding per bank guidelines, and optimizing cross-sell while balancing risk and compliance.

The candidate should demonstrate strong financial understanding, analytical skills, people management, and client service capability, with experience in banking/NBFC environments.

Qualifications

• Demonstrated financial understanding including balance sheet concepts.
• Strong analytical ability with metrics and KPIs.
• People management and team collaboration experience.
• Proven client management and service orientation.

Responsibilities

• Achieve MOM business targets as per performance scorecard.
• Oversee onboarding and cross-sell while adhering to product parameters.
• Manage risk, compliance, and customer experience across portfolios.

Skills

Financial acumen

Analytical skills

People management

Client management

Productivity tracking

Performance management

Education

Graduate or MBA/CA

Job description

• Achieving the business budget for the business working capital department.
• Managing the portfolio of the BWC with atmost quality.
• Achieving revenue budget as per goal sheet set by the bank

Job Summary

• Achieving the business budget for the business working capital department.
• Managing the portfolio of the BWC with atmost quality.
• Achieving revenue budget as per goal sheet set by the bank

Key Responsibilities

Strategy

• Achieve MOM Business targets as per Performance scorecard.
• Customer Experience, Portfolio & Risk Management (50%)

Business

• Achieve the MoM Business targets (NTB, NSR, FX, Trade & Renewals for ETB clients) as per the Performance scorecard.
• Ensure that all new client on boarding is done in adherence to the parameters which are released by the products Team.
• Optimise Cross-sell.
• Balanced performance across products
• Attending to CEMs leads

Processes

• Deferral & Credit mate Covenants
• Pending and overdue Documents,
• Insurance property & Stock
• Stock Audit > INR 50 Mio.
• Stock & Book Debt statement > 50 mio
• Astar- AR3,AR4,AR5
• NPA reporting
• Excess & Past due Managements,
• OPAC churn & utilization

People & Talent

• Achieve MOM Business targets as per Performance scorecard.

Risk Management

• Follow all policies and procedures that are laid down by the Bank/Business and ensure that there are no operating losses/ Frauds.
• Ensure accurate and timely processing of customer instructions
• Complete all customer service keeping in mind the ML and KYC norms

Governance

• Improvement in Straight to bank penetration
• Improvement in client retention.
• Completion of all RFI Alerts and DRR alerts as per timeline set.
• Certifications completed as per AMFI and IRDA.
• No overdue E- learnings.
• No non-compliance on FCRMP, ABC, AML & CDD standards.
• No complaints from customers due to lapse from the Bank’s side
• NIL instances for Fraud Risk Management (FRM).
• Complaints /sales errors/cancellations completed within the benchmark as required.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CI, CRC, Policy, Product, Branches etc

Other Responsibilities

• Embed Here for good and Group’s brand and values in 2023 India / business banking; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Skills And Experience

• Financial Intellect & Balance Sheet Understanding
• Analytical skills
• People Management
• Client Management & Service
• Productivity Tracking
• Performance Management

Qualifications

• Prefers ~ Graduate and PG with MBA or CA
• Will consider candidate with good experience in banking/NBFC's.

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.