Director - Project Management

Welldoc Inc; Bengaluru; On-site; INR 4,200,000 - 6,400,000; Full time

Job summary

Welldoc Inc in Bengaluru is seeking a Director - Project Management to drive program delivery across India. This role will bridge product vision and technical execution, instill predictability, high quality, and a reliable monthly release cadence across multiple streams and teams.

You will lead governance with Engineering and Product Owners, standardize estimation, own the master release calendar, and foster a Zero-Defects mindset with RCA for post-production issues.

Qualifications

• 15+ years in Project/Program Management with leadership in a product-centric org.
• Deep expertise in Agile, Scrum, Kanban, and SAFe.
• Experience with Jira/Confluence or Azure DevOps and automation.
• Knowledge of CI/CD, cloud infra (Azure), and automated testing.
• Experience in regulated healthcare industry is a plus.

Responsibilities

• Liaise between executive leadership, engineering, and product owners to align delivery with business goals.
• Standardize estimation frameworks to optimize resource allocation across teams.
• Own the master release calendar and mitigate risks for zero-delay releases.
• Partner with Dev and QA to drive a Zero-Defects mindset and perform RCA for post-production issues.
• Govern Scrum/Agile ceremonies to ensure high value and low friction.
• Identify bottlenecks in the SDLC and apply Lean/Agile process improvements to increase velocity.
• Define and report metrics like estimation gaps, efforts vs actuals, and defect rate.
• Provide automated dashboards for stakeholders to track health, risks, and ROI.
• Refine backlogs with Product Owners to ensure stories are Ready and meet DoD.

Skills

Agile leadership

SAFe experience

Jira/Confluence

Azure DevOps

CI/CD

Cloud infrastructure

Stakeholder management

Product-centric delivery

Mobile app testing environment

Healthcare/regulatory experience

Tools

Jira

Confluence

Azure DevOps

Job description

Job Purpose
We are looking for a highly results-oriented and process-driven Director - Project Management. This role will function as the strategic engine driving project execution for our India organization.Not just managing the timelines, this leader will be responsible for maturing our delivery ecosystem, bridging the gap between high-level product vision and technical execution. This rolerequires a blend of deep technical expertise in software products, strong leadership skills, and a strategic, customer-focused mindset. The mission is to instill a culture of predictability, highquality, and continuous evolution, ensuring that our product delivery roadmap translates intoflawless releases every month across project streams/teams. Success in this role means “Surprise” is no longer a wordused in our release meetings.

Responsibilities

• Act as the primary liaison between executive leadership, Engineering, and Product Owners to align delivery cycles with business goals.
• Standardize estimation frameworks to ensure realistic commitments and optimized resource allocation across teams.
• Own the master release calendar, identifying risks early and implementingmitigation strategies to ensure zero-delay releases.
• Partner with Dev and QA teams across projects to drive a Zero-Defects mentality, implementing root cause analysis (RCA) for any post-production issues.
• Sprint Governance: Define, audit, and evolve Scrum/Agile ceremonies (Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) to ensure they remain high-value and low- friction.
• Identify bottlenecks in the SDLC and implement Lean/Agile process improvements to increase velocity without sacrificing quality.
• Define and report on metrics, including Dev estimation gaps, efforts vs actuals, slippage deviations, escaped defect rate, etc.
• Provide transparent, automated dashboards for stakeholders to track health, risks, and ROI of various project streams.
• Work together with Product Owners to refine backlogs, ensuring user stories are “Ready” for development and meet the Definition of Done (DoD).

Required Skills & Experience

• 15+ years of progressive experience in Project/Program Management, with at least 4 yearsin a leadership role within a Product-centric organization.
• Deep expertise in Agile, Scrum, Kanban, and Scaled Agile (SAFe).
• Mastery of Jira/Confluence or Azure DevOps (including advanced workflow automation and reporting).
• Strong understanding of the modern CI/CD pipeline, cloud infrastructure (Azure), andautomated testing environments.
• Proven experience working in a growing IT Product company with mobile app development and test environment.
• Experience in a highly regulated industry (Healthcare) where quality standards areextremely stringent is an added advantage.
• Excellent leadership, communication, and stakeholder management abilities.
• Strong analytical and problem-solving mindset with high ownership andaccountability.
• High adaptability and ability to thrive in fast-paced, dynamic environments

• Certifications: Certifications such as PMP, SAFe, or a relevant project management certification are preferred.