Director Product Management

Redwood Software India; Hyderabad; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Redwood Software India is seeking a Product Leader to own the product strategy, customer retention, and migration roadmap for our legacy workload automation portfolio. You will maximize lifetime value by positioning migrations as expansion opportunities, collaborating with Product, Engineering, Sales, and Customer Success to remove blockers and accelerate adoption.

The role demands 12+ years in enterprise software product management, deep domain knowledge in workload automation and ERP

Qualifications

• 12+ years in product management with demonstrated track record of shipping complex B2B enterprise software.
• Legacy product management experience and sustaining platforms while migrating to modern architectures.
• Customer retention expertise: preventing churn during platform transitions and turning migrations into value-add.
• Enterprise software domain knowledge: workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred.
• Cross-functional leadership: partnered with Engineering, Sales, CSM, and Support to balance priorities and deliver outcomes.
• Analytical rigor: used data to inform prioritization and predict churn risk.

Responsibilities

• Own product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio.
• Maximize customer lifetime value and position migrations as expansion opportunities, not churn events.
• Partner with Product to address migration blockers in the roadmap (parity, migration utilities, customer-specific integrations).
• Collaborate with Engineering to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms.
• Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support.
• Support Sales with migration business cases and competitive positioning.
• Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution.
• Model product management best practices: customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication.
• Build PO capability in migration management: customer segmentation, churn risk assessment, migration planning, technical enablement.

Skills

Product management

Cross-functional leadership

Data-driven prioritization

Customer retention

Analytical rigor

Migration planning

Backlog management

Stakeholder management

Job description

As the Product Leader you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio. You will maximize customer lifetime value, and position migrations as expansion opportunitiesnot churn events.

Cross-Functional Leadership

• Partner with Product team to ensure migration blockers are addressed in the roadmap (feature parity, migration utilities, customer-specific integrations)
• Collaborate with Engineering to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms
• Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support
• Support Sales with migration business cases, competitive positioning

Team Leadership & Mentorship

• Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery execution
• Model product management best practices customer-centric discovery, data-driven prioritization, outcome-based roadmapping, transparent communication
• Build PO capability in migration management customer segmentation, churn risk assessment, migration planning, technical enablement

YOUR EXPERIENCE

Required Experience:

• 12+ years in product management with demonstrated track record of shipping complex B2B enterprise software
• Legacy product management experience, Sustained platforms while building migration paths to modern architectures
• Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption
• Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred
• Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes
• Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk

Preferred Experience:

• 12+ years in product management with portfolio-level accountability for multiple products or customer segments
• Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks
• Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration
• Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models

If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!