Director, Procurement & Operations

Cvent

Gurugram District

On-site

INR 4,500,000 - 7,000,000

Full time

6 days ago

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Job summary

Cvent, a leading meetings, events, and hospitality technology provider, seeks a senior leader to oversee procurement, real estate, and facilities across India. You will lead end-to-end real estate projects, manage space planning, negotiate with landlords, and coordinate multisystem projects with IT, HR, admin, and finance.

The role requires 15+ years in procurement/ops/facilities, 3+ years in director-level leadership, and experience with Coupa and multi-vendor contracts.

Qualifications

15+ years of progressive experience in procurement, operations, or facilities management.
At least 3 years in a Director-level or equivalent senior leadership role.
Experience managing large-scale real estate or build-out projects.
Strong commercial acumen with hands-on experience running RFP processes and negotiating multi-vendor contracts.
Experience operating across multiple office locations, ideally in a large SaaS, technology, or professional services organization.
Proficiency with procurement systems (Coupa or equivalent) and familiarity with finance tools.
Excellent stakeholder management skills — comfortable engaging with senior leadership, external vendors, and cross-functional teams simultaneously.

Responsibilities

Lead end-to-end real estate projects across India geographies including Gurugram, Bangalore, Jaipur and APAC/IMEA regions.
Own space planning and seat capacity modelling to scale with headcount growth.
Manage landlord/vendor relationships; negotiate lease terms and renewals.
Serve as internal project manager for infrastructure projects coordinating IT, HR, admin, and finance workstreams.
Own full procurement lifecycle for India office vendors (transport, catering, IT hardware, furniture, etc.).
Issue and manage RFPs, lead negotiations, and execute contracts that deliver value and compliance.
Maintain vendor scorecards; manage renewals, price escalations, and SLAs.
Oversee purchase requisition workflows in Coupa; drive policy adherence.
Develop a preferred-vendor panel for high-frequency spend categories.
Provide end-to-end procurement support for team events and India office functions.
Partner with Event Planning to drive India events (LDO, CAKO, leadership offsites).
Act as India-based point of contact for North America Procurement; assist with due diligence and spend analytics.
Coordinate with global finance and procurement systems to ensure data integrity.
Support statutory/regulatory compliance projects in India (labour law, GST) with HR/Legal.

Skills

Procurement

Operations management

Facilities management

Vendor negotiations

RFP processes

Stakeholder management

Leadership

Tools

Coupa

Job description

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

About The Role

Real Estate & Facilities

Lead end-to-end real estate projects including office buildouts, fit-outs, and relocations across Gurugram, Bangalore, Jaipur and other geographies in APAC, IMEA region.
Own space planning and seat capacity modelling, ensuring the India footprint scales in line with headcount growth and business needs.
Manage relationships with landlords, property consultants, and design/build vendors; negotiate lease terms and renewal options.
Serve as the internal project manager for major infrastructure projects, coordinating IT, HR, admin, and finance workstreams.

Procurement & Vendor Management

Own the full procurement lifecycle for all India office vendors: transport, cafeteria & catering, swag & branded merchandise, IT hardware and assets, furniture, insurance, and facility management services.
Issue and manage RFPs, evaluate bids, lead commercial negotiations, and execute contracts that deliver value, quality, and compliance.
Maintain vendor scorecards and conduct periodic performance reviews; proactively manage contract renewals, price escalations, and service SLAs.
Oversee purchase requisition workflows and approvals in Coupa (or equivalent P2P system), ensuring policy adherence and timely processing.
Develop and maintain a preferred-vendor panel for high-frequency spend categories, driving cost efficiency and standardization across all India locations.
Provide end-to-end procurement support for team events, department offsites, and employee engagement initiatives across all India offices.
Partner with Cvent’s Event Planning team to drive companywide India events such as LDO, CAKO, and leadership offsites — covering venue selection, vendor contracting, logistics, and cost management.

North America Procurement Support

Serve as the India-based point of contact for the North America Procurement team, providing data, reporting, backend research, and contract support as required.
Assist with vendor due diligence, market benchmarking, and spend analytics that require India-based resources or time zone coverage.
Coordinate with global finance and procurement systems (Coupa, etc.) to ensure data integrity and reporting alignment.

Operations Governance & Liaison

Act as a maker/checker partner to the India Operations team — reviewing deliverables, monitoring operational KPIs, and ensuring the team is performing effectively and efficiently against service standards.
Work closely with the India Operations Director to identify process gaps, drive continuous improvement, and implement corrective actions where needed.
Monitor IT asset procurement cycles (laptops, peripherals, storage) in coordination with the IT team to ensure timely and cost-effective delivery.
Support statutory and regulatory compliance projects in India, including liaison with HR and Legal on matters such as labour law implementation, SEZ compliance, and GST-related vendor documentation.

Team Leadership - Executive Assistants, Warehousing & Order Management

Serve as host manager for the Executive Assistant, Warehousing, and Order Management teams in India — acting as the on-ground supervisory leader for employees whose functional managers are based in North America.
Own local administrative responsibilities in Workday including PTO, timekeeping, PIPO compliance, shift changes, and appraisal submissions; liaise regularly with North America functional leaders to stay aligned on MBOs, compensation, and performance.
Provide real-time behavioral feedback to functional managers and act as the escalation point for all India-specific logistics — including cab issues, ID and access cards, equipment, and infrastructure — coordinating with Business Operations and IT as needed.
Ensure hosted employees are included in office activities, team events, and companywide communications; maintain regular cadence with functional leaders in North America to stay aligned on team direction and priorities.

Required

15+ years of progressive experience in procurement, operations, or facilities management, with at least 3 years in a Director-level or equivalent senior leadership role.
Demonstrated experience managing large-scale real estate or build-out projects, including vendor and landlord negotiations.
Strong commercial acumen with hands-on experience running RFP processes and negotiating multi-vendor contracts.
Experience operating across multiple office locations, ideally in a large SaaS, technology, or professional services organization.
Proficiency with procurement systems (Coupa or equivalent) and familiarity with finance tools.
Excellent stakeholder management skills — comfortable engaging with senior leadership, external vendors, and cross-functional teams simultaneously.

Preferred

Prior experience supporting or liaising with a North America-based procurement or finance team.
Exposure to statutory compliance projects in India (labour law, GST, wage codes).
Experience managing a small team, including executive assistants or operations support staff.
Familiarity with Anaplan, Salesforce, or enterprise-wide planning tools.

Key Competencies

Competency

What Good Looks Like

Commercial Negotiation

Consistently achieves favorable terms; builds long-term value beyond the first deal

Operational Rigor

Builds processes that scale; spots gaps before they become incidents

Stakeholder Influence

Earns trust across Finance, HR, IT, and senior leadership without formal authority

Project Execution

Delivers complex, multi-workstream projects on time and within budget

People Leadership