Director of Software Engineering

Cvent; Bengaluru; On-site; INR 7,000,000 - 13,000,000; Full time

Job summary

Cvent is seeking an experienced Director of Software Engineering for Goldcast in India to lead multiple engineering teams, own delivery and reliability, and drive AI-enabled features at scale. You will partner with Product, AI teams, and cross‑functional groups to shape the platform, architecture, and integration with Cvent’s ecosystem.

You bring 18+ years in software engineering, strong leadership of managers, and a track record shipping SaaS at scale, with a deep understanding of real‑time

Qualifications

• 18+ years in software engineering with leadership of managers (manager of managers).
• Track record shipping SaaS product at scale: distributed systems & multi-tenant on public cloud (AWS preferred).
• Hands-on understanding of AI/LLM features in production: model selection, prompts, evaluation & cost/latency trade-offs.

Responsibilities

• Lead and grow the org: run multiple teams through engineering managers and tech leads; hire, coach and develop managers; build ownership culture.
• Own outcomes, not just delivery: be accountable for ships, reliability, and operating costs; set and track goals with metrics.
• Build AI into the product: partner with Product and AI team to ship transcription, summaries, AI clipping, content generation and workflow features with guardrails.
• Make the team AI-native: drive AI tooling adoption and measure impact on speed and quality.
• Run live, at scale: ensure live video and streaming experiences scale; own SLAs, on-call, incidents and postmortems.
• Shape the architecture: work on AWS scaling, media pipelines, tech debt reduction with a plan.
• Lead the Cvent integration: align platform, tooling and process with Cvent; integrate Goldcast with Cvent Event Cloud products.
• Partner across functions: collaborate with Product, Design, CS, Support and US leadership; translate business goals into engineering plans.

Skills

Leadership experience

SaaS delivery at scale

AI/LLM in production

Real-time video/streaming

System architecture

Hiring & mentoring managers

Change management

Clear communication

Product mindset

Tools

AWS

Jira

Job description

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and ~34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Headquartered in Tysons Corner, Virginia, Cvent (formerly NYSE: CVT) was acquired by Blackstone and Vista for $4.6B in 2023.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

Cvent is redefining the meetings and events industry through technology that advances human connection.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Recruitment Scam Notice:

Beware of recruitment scams. Legitimate Cvent recruiting communications will come from accounts formatted as “[e-mail]” email address. Cvent will never request payment or ask for sensitive personal or financial information through chat or social media platforms. Cvent is not responsible for losses or damages arising from communications, payments, or disclosures made to third parties impersonating Cvent.

If you believe a communication may be fraudulent, we strongly recommend that you don't respond and report the incident at [e-mail].

For more information, visit Cvent’s Recruitment Fraud Notice. https://www.cvent.com/en/notice-recruitment-fraud.

Director, Software Engineering – Goldcast (a Cvent company)

Goldcast is an AI-powered video event platform for B2B marketers. Teams use Goldcast to run webinars, virtual and hybrid events, and video series, and then use Content Lab to turn every recording into clips, blogs, social posts and other content that keeps driving pipeline long after the event ends.

In December 2025, Goldcast became part of Cvent, the leading meetings, events and hospitality technology company. Together we are combining Cvent's large-scale event management platform with Goldcast's AI and video capabilities so every event becomes a content engine that drives measurable ROI. You get the pace and ownership of a product team, with the reach and resources of a global company.

Role Overview

We are looking for an engineering leader to own a major part of the Goldcast engineering organization in India. You will lead multiple teams through managers, own delivery and reliability for your product areas, and help shape how AI shows up in both our product and the way we build it. You will also play a key role in bringing Goldcast and Cvent together, on the platform, in process, and in product.

In This Role, You Will:

• Lead and grow the org: Run multiple teams through engineering managers and tech leads. Hire, coach and develop managers, and build a culture of ownership, speed and high standards.
• Own outcomes, not just delivery: Be accountable for what ships, how reliable it is, and what it costs to run. Set clear goals and track them with real metrics (delivery predictability, uptime, quality, cloud cost).
• Build AI into the product: Partner with Product and our AI team to ship features like transcription, summaries, AI clipping, content generation, recommendations and agent-based workflows, with the right guardrails for quality, cost and safety.
• Make the team AI-native: Drive the use of AI coding and testing tools across the org, and measure the impact on speed and quality.
• Run live, at scale: Make sure our live video and streaming experiences hold up when thousands of attendees join at once. Own SLAs, on-call, incident management and postmortems.
• Shape the architecture: Work with architects and principal engineers on the technical roadmap: scaling the platform on AWS, media and data pipelines, and paying down tech debt with a plan.
• Lead the Cvent integration: Drive platform, tooling and process alignment with Cvent (Jira, incident management, security, data) and integrate Goldcast with Cvent Event Cloud products, without slowing down the roadmap.
• Partner across functions: Work closely with Product, Design, CS, Support and US leadership. Turn business goals into engineering plans for the next quarter and the next year, and keep stakeholders informed.
• Stay close to customers: Understand how B2B marketers use the product, own customer-impacting escalations for your area, and use that feedback to set priorities.

Here’s What You Need:

• 18+ years in software engineering, with at least 5 years leading managers (manager of managers) in a product company.
• A track record of shipping and running a SaaS product at scale: distributed systems, high-concurrency services, and multi-tenant architecture on a public cloud (AWS preferred).
• Hands‑on understanding of how AI/LLM features are built and run in production: model selection, prompt and evaluation workflows, cost and latency trade‑offs.
• Experience with real‑time video, streaming, media processing or other low‑latency systems is a strong plus.
• Strong technical judgment. You don't need to write code every day, but you can go deep on a design review, an incident, or a performance problem.
• Experience hiring and building teams, including growing first‑time managers and setting up career paths.
• Comfort leading through change: post‑acquisition integration, reorgs, or platform migrations.
• Clear, direct communication with senior leaders and with distributed teams across India and the US.
• A product mindset. You care about why we are building something, not only how.

Nice to Have:

• Experience in martech, events, webinar or video platforms.
• Experience with data platforms and analytics that show customer ROI.
• Background in a high‑growth startup as well as a larger company.

You will lead a team building one of the most AI-forward products in the events space, with direct impact on how thousands of companies run and reuse their events, and with the backing of Cvent to scale it globally.