Director, Medical Affairs Digital and Tech Engineering

14260 GSK India Global Services Private Limited; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

GlaxoSmithKline plc is seeking a seasoned digital transformation engineering leader to guide Global Medical Affairs technology and AI initiatives. You will collaborate with senior directors to align priorities and deliver high-quality digital products and services that support patient outcomes.

The role emphasizes modern engineering practices, data-driven decision making, and strong governance across regions, ensuring regulatory and security standards are met while driving innovations in GenAI

Qualifications

• Experience with digital strategy development and data analytics.
• Strong leadership and stakeholder management at senior levels.
• Proven agile methods and data/technology transformation experience.

Responsibilities

• Strategic leadership in Medical Affairs digital and tech initiatives.
• Single point accountability for Digital & Tech delivery and support.
• Build capabilities top quartile for Medical Affairs.
• Ensure Agile, DevOps and AI automation in software engineering.
• Lead and mentor a high-performing digital/tech team and manage vendors.
• Ensure compliance with security, risk, regulatory standards.

Skills

Computer Programming

Data Analysis

Data Architecture Development

Databricks Unified Data Analytics

Data Engineering

Data Governance

Data Ingestion

Data Integration

Data Migrations

Data Modeling

Data Transformation

ETL Development

Performance Tuning

SQL

Education

Bachelor's or Master's degree in Engineering or Technology

Tools

Databricks Unified Data Analytics Platform

Job description

Job Purpose

GSK's Pharma business comprises four main business units: R&D (responsible for discovery and development), Pharma Supply Chain (managing supply, manufacturing, distribution, and ensuring product quality and safety), Global Commercial (commercializing medicines in the US, Europe, and international markets across Oncology, Specialty Care, Vaccines, and General Medicines), and Global Medical Affairs. Global Medical Affairs conducts key data generation studies, providing real-world evidence that informs decision‑making, demonstrates product value, and enables the dissemination of high-quality scientific content and medical information with healthcare providers through MSLs, congresses, publications and omnichannel engagement. This position is responsible for all Product (System) Engineering and Support services within GSK’s Global Medical Affairs organization to support digital transformation initiatives utilizing AI, digital, data and analytics capabilities across the Therapy Area, Regions and Central Data Generation and Scientific Communications functions. The role will partner closely with the Global Medical Affairs Digital and Tech Leadership team to align on strategic priorities and ensure all priorities project and services are delivered on time and with the right level of quality. We seek a digital transformation engineering leader passionate about our mission, dedicated to patients and people, and committed to fostering an inclusive culture at GSK.

Key Responsibilities

• Strategic Leadership: This role will be a member of the Medical Affairs, Digital and Tech Leadership team and partner closely Senior Product Directors, Product Directors and Enterprise Data an AI. They will have direct accountability on how GSK applies AI, modern engineering, and ITIL support methodologies on the delivery and support of digital, data, and technology that improves patient outcomes and influence the literacy across the Global Medical Affairs Organization.
• Single point accountability for all things Digital & Tech: Accountable for impeccable delivery and support for all technology products and services to the Global Medical Affairs and to enable delivery of their IPTc objectives for the Global Medical Therapy Areas and Regions.
• Thought leadership, Influence and Digital Literacy: Build out new capability that are top quartile for Medical Affairs
• Agile and Software Engineering: Accountable for ensuring that all software engineering adheres to modern practices, including Agile, DevOps, and extensive AI based automation.
• Team Leadership & Stakeholder Collaboration: Lead and mentor a high‑performing digital and technology team. Work closely with Medical Affairs Therapy Areas, Regions, Tech, R&D, Commercial, Legal, and Compliance to ensure integration and regulatory compliance. Manage vendors and partners against business outcomes.
• Compliance & Governance: Accountable for ensuring all Digital & Tech products supporting Global Medical Affairs are compliant with internal GSK security, risk management policies and practices, external regulatory and statutory requirements other local regulations applicable in the market we operate in. Ensure business continuity for all critical technology.

Key Business Processes

• Data Generation Systems & Technology Oversight: Oversee the selection, implementation, and operations of systems for all types of data generation activities. Ensure data integrity, compliance, and interoperability across platforms. Develop and apply AI/GenAI solutions to streamline study design, data gap analysis, data collection, analysis, and reporting.
• Scientific Communications & Publications Technology: Direct oversight the implementation of AI and Generative AI technologies in scientific communications, encompassing medical writing, congress planning, and content dissemination platforms. Deliver innovative digital and data‑driven solutions that advance the dissemination of scientific information by employing comprehensive omnichannel strategies for both proactive and reactive stakeholder engagement, while maintaining rigorous compliance standards.
• Medical Information Systems: Oversee medical information systems to provide accurate and efficient support for healthcare professionals. Deploy AI solutions for smart searching, NLP, and automated replies of medical inquiries.
• Field Force Execution (MSL) Technology: Drive digital tools and platforms to support MSLs in scientific exchange. Enhance CRM and engagement systems for better tracking, insights, and content delivery us AI/GenAI.
• Measurement & Insights Platforms: Develop and refine systems to measure Medical Affairs impact and generate actionable insights for Data Generation, Medical Impact Metrics, and the overall framework. Utilize AI/GenAI for advanced analytics, predictive modelling, and trend identification in scientific engagement and patient outcomes.

Required Qualifications and Experience

Experience Bachelor’s or Master’s degree in Engineering or Technology. Experience and track record in successful digital strategy development, solution design and execution using digital, data and analytics to drive better customer engagement. Experience driving significant transformation (capabilities and culture) using AI/digital/data technology. At least 10 years’ work experience in the pharma industry, including ~5 years’ experience working in a biopharma Commercial IT (Sales & Marketing) or Medical Affairs IT organization. Excellent relationship skills, with strong influencing and communication skills at very senior level. Proven experience in influencing and leading agile methods and ways of working with data and technology.

Preferred Skills and Experience

Specialization in Technology, Digital, AI or a related technical area. Application of digital, data, analytics and technology within Medical Affairs or pharmaceutical commercial sales & marketing activities.

Skills

• Computer Programming
• Data Analysis
• Data Architecture Development
• Databricks Unified Data Analytics Platform
• Data Engineering
• Data Governance
• Data Ingestion
• Data Integration
• Data Migrations
• Data Modeling
• Data Transformation
• ETL Development
• Performance Tuning
• Structured Query Language (SQL)

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

Inclusion at GSK: As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process. Please contact our Recruitment Team at [e-mail] to discuss your needs.