Director – Master Data Management (MDM)

PerkinElmer; Maharashtra; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

PerkinElmer is seeking an experienced MDM and Data Governance leader to own the enterprise MDM vision for Product and Customer domains. You will steer EBX as the authoritative data system, align governance with business priorities, and oversee global run operations with a focus on data quality and process excellence.

You will chair the Data Governance Council, define data ownership and policies, and drive improvements across SAP, Salesforce, CPQ, and downstream platforms.

Qualifications

• 15–20+ years of experience in MDM, Data Governance, or Enterprise Data Platforms.
• Proven leadership of large-scale Product and Customer MDM programs.
• Strong experience with enterprise data integrations and governance frameworks.

Responsibilities

• Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
• Establish EBX as the authoritative system of record and ensure adoption across units.
• Lead Data Governance Council and enforce data ownership, policies, and standards.
• Own MDM run operations globally, including SLAs, KPIs, and service quality.
• Drive modernization of EBX, SAP, Salesforce data flows and reduce data redundancy.

Skills

MDM strategy

Data governance

Leadership

Stakeholder management

Enterprise data

Tools

TIBCO EBX

SAP

Salesforce

CPQ

Job description

• Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
• Establish EBX as the authoritative system of record and ensure consistent adoption across business units.
• Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.
• Run Operations & Service Excellence
• Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations.
• Ensure operational stability while enabling speed and agility for business change.
• Drive reduction of manual work, exceptions, and recurring operational issues.
• Data Governance Leadership
• Design and institutionalize a formal enterprise Data Governance model.
• Establish and chair the Data Governance Council, with senior business and IT representation.
• Define and enforce data ownership, stewardship, policies, standards, and RACI models.
• Ensure governance is pragmatic, scalable, and business-aligned not bureaucratic.
• Data Quality & Executive Dashboards
• Own MDM and Data Quality (DQ) dashboards for Customer and Product domains.
• Establish baselines, targets, and executive reporting for data quality metrics.
• Drive measurable and sustained improvements in data accuracy, completeness, and consistency.
• Customer MDM Transformation
• Lead completion of EBX platform upgrades and modernization.
• Improve Salesforce data quality by redesigning SAP Salesforce Account data flows.
• Enable bulk-load and mass account creation across MDM, SAP, and Salesforce.
• Implement legal-entity hierarchies for strategic customer accounts.
• Resolve major business pain points, including re-implementation of Push-to-SAP.
• Product MDM Transformation
• Establish and scale a Product MDM Center of Excellence (COE) in Pune.
• Hire, mentor, and lead PMDM teams
• Initial on-site leadership presence to establish operating model
• Drive tooling and process enhancements (e.g., Storm, local part creation).
• Lead updates to product documentation, forms, workflows, and lifecycle controls.
• Strengthen governance for ITC, COO oversight, HS/HTC, and ECCN compliance.
• Lead enterprise data model rationalization aligned with eCommerce, CPQ, and Salesforce.
• Eliminate redundancy, inconsistency, and data duplication across systems.
• Ensure clean, canonical master data integration across SAP, Salesforce, CPQ, and downstream platforms.
• Transformation, Simplification & Technical Debt Reduction
• Identify and eliminate historical design flaws and technical debt.
• Drive modernization of integrations, workflows, and controls.
• Ensure documentation, auditability, and compliance are embedded by design.
• Executive Business Partnership
• Act as a trusted advisor to senior leaders across Sales, Product, Supply Chain, Finance, Compliance, and Operations.
• Translate strategic business needs into scalable MDM and governance solutions.
• Influence decision-making across functions without relying on direct authority.
• Basic Qualifications
  

Key Responsibilities:

• Enterprise MDM Strategy & Ownership
• Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains.
• Establish EBX as the authoritative system of record and ensure consistent adoption across business units.
• Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.
• Run Operations & Service Excellence
• Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations.
• Ensure operational stability while enabling speed and agility for business change.
• Drive reduction of manual work, exceptions, and recurring operational issues.
• Data Governance Leadership
• Design and institutionalize a formal enterprise Data Governance model.
• Establish and chair the Data Governance Council, with senior business and IT representation.
• Define and enforce data ownership, stewardship, policies, standards, and RACI models.
• Ensure governance is pragmatic, scalable, and business-aligned not bureaucratic.
• Data Quality & Executive Dashboards
• Own MDM and Data Quality (DQ) dashboards for Customer and Product domains.
• Establish baselines, targets, and executive reporting for data quality metrics.
• Drive measurable and sustained improvements in data accuracy, completeness, and consistency.
• Customer MDM Transformation
• Lead completion of EBX platform upgrades and modernization.
• Improve Salesforce data quality by redesigning SAP Salesforce Account data flows.
• Enable bulk-load and mass account creation across MDM, SAP, and Salesforce.
• Implement legal-entity hierarchies for strategic customer accounts.
• Resolve major business pain points, including re-implementation of Push-to-SAP.
• Product MDM Transformation
• Establish and scale a Product MDM Center of Excellence (COE) in Pune.
• Hire, mentor, and lead PMDM teams
• Initial on-site leadership presence to establish operating model
• Drive tooling and process enhancements (e.g., Storm, local part creation).
• Lead updates to product documentation, forms, workflows, and lifecycle controls.
• Strengthen governance for ITC, COO oversight, HS/HTC, and ECCN compliance.
• Lead enterprise data model rationalization aligned with eCommerce, CPQ, and Salesforce.
• Eliminate redundancy, inconsistency, and data duplication across systems.
• Ensure clean, canonical master data integration across SAP, Salesforce, CPQ, and downstream platforms.
• Transformation, Simplification & Technical Debt Reduction
• Identify and eliminate historical design flaws and technical debt.
• Drive modernization of integrations, workflows, and controls.
• Ensure documentation, auditability, and compliance are embedded by design.
• Executive Business Partnership
• Act as a trusted advisor to senior leaders across Sales, Product, Supply Chain, Finance, Compliance, and Operations.
• Translate strategic business needs into scalable MDM and governance solutions.
• Influence decision-making across functions without relying on direct authority.
• Basic Qualifications
  

Required Qualifications & Experience:

• 15–20+ years of experience in MDM, Data Governance, or Enterprise Data Platforms
• Proven leadership of large-scale Product and Customer MDM programs
• Strong experience with TIBCO EBX or comparable enterprise MDM platforms
• Deep exposure to SAP, Salesforce, CPQ, and enterprise integrations
• Track record of leading global, cross-functional transformation initiatives
• Experience building and scaling teams, COEs, and vendor ecosystems

Preferred Characteristics:

• Deep functional and technical understanding of MDM from strategy to execution for large & complex organization
• Effective stakeholder management, particularly with Sales leadership, Operations, Procurement and global IT counterparts.
• Proactive, hands-on leader with a continuous improvement mindset and strong sense of ownership.
• Capable of balancing day-to-day operational needs with long-term streamlining.
• Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.