Director – Master Data Management (MDM)

PerkinElmer; Pune District; On-site; INR 4,500,000 - 7,500,000; Full time

Job summary

PerkinElmer in Pune seeks a Director – Master Data Management to own enterprise MDM strategy for Product and Customer domains. Lead global operations, governance, data quality and analytics dashboards, ensuring integration across EBX, SAP, and Salesforce.

Key duties include establishing a COE in Pune, mentoring PMDM teams, and driving modernization of data flows and governance across systems. Strong leadership and stakeholder management are essential.

Qualifications

• 15–20+ years of experience in MDM, data governance, or enterprise data platforms.
• Proven leadership of large-scale Product and Customer MDM programs.
• Strong experience with TIBCO EBX or comparable enterprise MDM platforms.
• Deep exposure to SAP, Salesforce, CPQ, and enterprise integrations.
• Experience building and scaling teams, COEs, and vendor ecosystems.

Responsibilities

• Define and own enterprise MDM vision and roadmap for Product and Customer domains.
• Run global MDM operations with SLAs, KPIs, and service quality.
• Lead data governance with a formal model and governance council.
• Own MDM data quality dashboards and executive reporting.
• Transform Customer and Product data flows between EBX, SAP, and Salesforce.
• Establish a Product MDM COE in Pune; hire and mentor PMDM teams.
• Govern data model & architecture across SAP, Salesforce, CPQ.
• Identify and reduce technical debt; modernize integrations.
• Partner with senior leaders to translate business needs into scalable solutions.

Skills

MDM Leadership

Enterprise Data Platform

Data Governance

Data Quality

Stakeholder Management

COE Leadership

Systems Integrations

Team Building

Tools

EBX

SAP

Salesforce

CPQ

Storm

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleDirector – Master Data Management (MDM)

Location(s): Pune

Job Description

Key Responsibilities:

1. 1. Enterprise MDM Strategy & Ownership Define and own the enterprise MDM vision, strategy, and roadmap for Product and Customer domains. Establish EBX as the authoritative system of record and ensure consistent adoption across business units. Align MDM strategy with business priorities, regulatory requirements, and digital transformation initiatives.
2. 2. Run Operations & Service Excellence Own MDM run operations globally, including SLAs, KPIs, service quality, and escalations. Ensure operational stability while enabling speed and agility for business change. Drive reduction of manual work, exceptions, and recurring operational issues.
3. 3. Data Governance Leadership Design and institutionalize a formal enterprise Data Governance model. Establish and chair the Data Governance Council, with senior business and IT representation. Define and enforce data ownership, stewardship, policies, standards, and RACI models. Ensure governance is pragmatic, scalable, and business-aligned—not bureaucratic.
4. 4. Data Quality & Executive Dashboards Own MDM and Data Quality (DQ) dashboards for Customer and Product domains. Establish baselines, targets, and executive reporting for data quality metrics. Drive measurable and sustained improvements in data accuracy, completeness, and consistency.
5. 5. Customer MDM Transformation Lead completion of EBX platform upgrades and modernization. Improve Salesforce data quality by redesigning SAP → Salesforce Account data flows. Enable bulk-load and mass account creation across MDM, SAP, and Salesforce. Implement legal-entity hierarchies for strategic customer accounts. Resolve major business pain points, including re-implementation of Push-to-SAP.
6. 6. Product MDM Transformation Establish and scale a Product MDM Center of Excellence (COE) in Pune. Hire, mentor, and lead PMDM teams Initial on-site leadership presence to establish operating model Drive tooling and process enhancements (e.g., Storm, local part creation). Lead updates to product documentation, forms, workflows, and lifecycle controls. Strengthen governance for ITC, COO oversight, HS/HTC, and ECCN compliance.
7. 7. Data Model & Architecture Governance Lead enterprise data model rationalization aligned with eCommerce, CPQ, and Salesforce. Eliminate redundancy, inconsistency, and data duplication across systems. Ensure clean, canonical master data integration across SAP, Salesforce, CPQ, and downstream platforms.
8. 8. Transformation, Simplification & Technical Debt Reduction Identify and eliminate historical design flaws and technical debt. Drive modernization of integrations, workflows, and controls. Ensure documentation, auditability, and compliance are embedded by design.
9. 9. Executive Business Partnership Act as a trusted advisor to senior leaders across Sales, Product, Supply Chain, Finance, Compliance, and Operations. Translate strategic business needs into scalable MDM and governance solutions. Influence decision-making across functions without relying on direct authority.

Basic Qualifications

Required Qualifications & Experience 15–20+ years of experience in MDM, Data Governance, or Enterprise Data Platforms Proven leadership of large-scale Product and Customer MDM programs Strong experience with TIBCO EBX or comparable enterprise MDM platforms Deep exposure to SAP, Salesforce, CPQ, and enterprise integrations Track record of leading global, cross-functional transformation initiatives Experience building and scaling teams, COEs, and vendor ecosystems

Preferred Characteristics

• Deep functional and technical understanding of MDM from strategy to execution for large & complex organization Effective stakeholder management, particularly with Sales leadership, Operations, Procurement and global IT counterparts. Proactive, hands-on leader with a continuous improvement mindset and strong sense of ownership. Capable of balancing day-to-day operational needs with long-term streamlining. Strong communicator who can simplify complex technical topics for business audiences and lead discussions across functions.

Are you ready to help improve the lives of millions of people and create a healthier world? When you work at PerkinElmer, that’s exactly what you’ll do. From our dedicated scientists and world-class operations employees to our innovative R&D professionals and committed sales and service groups, we’re a unique team of 5,000+ global colleagues who come to work every day knowing we’re making a difference. Through innovation, collaboration, and believing in our mission, we strive to create an inspiring and inclusive culture for our employees, so that they can be their best and, together, create a better tomorrow.