Director, MarTech Inbound/Outbound & CRM

vacancy global pro; India; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

vacancy global pro is seeking a Director of Marketing Technology Inbound/Outbound & CRM to lead organization-wide transformation of marketing and sales engagement capabilities. You will own CRM platforms, campaign tools, and omnichannel strategies, aligning with business goals and customer expectations.

The role requires building and mentoring a Digital/Technology Product Management team, driving data-driven decision making, and partnering with executives to accelerate adoption and measurable

Qualifications

• Bachelor's degree; OR 4 years of experience may be substituted in lieu of degree.
• 8 years Digital/Technology Product Management experience, including Planning, Innovation, UX, Process Engineering, Analytics, and/or Research/Testing; OR Advanced degree with 6 years in those areas.
• 3 years of team leadership or cross‑functional leadership experience.
• Demonstrated ability to think strategically, communicate effectively, and influence leadership and cross‑functional teams to execute product strategy.

Responsibilities

• Leads end-to-end Digital/Technology product management for a portfolio, line, or major market/vertical.
• Sets new product strategies and oversees roadmaps and alignment of product requirements.
• Applies product management expertise across digital and technology domains.
• Guides data-driven engagement across multiple channels to optimize KPI/KRIs and customer experiences.
• Collaborates with senior leaders, product managers, developers, vendors, and designers to ensure launches.

Skills

Product Management

Team Leadership

Data‑driven decision making

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Advanced degree

Tools

CRM systems

Campaign management tools

Marketing automation platforms

Outbound channel tools

Job description

About the position

As a dedicated Director of Marketing Technology Inbound/Outbound & CRM, you will leads the Association-wide transformation of inbound and outbound marketing and sales engagement capabilities, driving a reputed company reputed company and reputed company that aligns with long-term business goals and evolving customer expectations. Owns and innovates the implementation of platforms such as CRM systems, reputed company Campaign, reputed company Marketing reputed company, and outbound channel tools for email, SMS, and reputed company reputed company - ensuring reputed company integration reputed company the broader MarTech ecosystem. Champions a data-driven, customer-reputed company approach to engagement by designing reputed company, compliant, and personalized communication strategies across channels. Oversees a portfolio of inbound and outbound solutions, ensuring alignment with marketing, sales, reputed company transformation initiatives. Builds strong executive partnerships across business reputed company to accelerate adoption, foster innovation, and reputed company measurable reputed company on customer acquisition and retention. Serves as a mentor and thought leader for senior teams, inspiring reputed company and reputed company improvement. Ensures a streamlined, reputed company-reputed company engagement infrastructure that evolves with industry trends and positions the organization at the forefront of omnichannel marketing and sales enablement.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be reputed company in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Responsibilities

• Attracts, selects, and develops a Digital or Technology Product Management team in the attainment of product and experience goals and objectives.
• Manages day to day activities of the Digital or Technology product management team or and reputed company manages resources to ensure reputed company efficiency and effective delivery.
• Responsible for end-to-end technology reputed company product management activities for a product portfolio, or product line or group, or a major market reputed company or "vertical" market.
• Sets new Digital or Technology product strategies and leads team to define product reputed company for a product portfolio, product line or group and oversees the development, analysis, and alignment of product reputed company and roadmaps.
• Applies product management expertise in state-of-the‑art digital and technology domains.
• Improves the business reputed company of reputed company by injecting reputed company and innovative thinking in digital and technology product and service solutions.
• Guides teams in implementing data‑driven methodologies across multiple channels, including emerging technology and mobility, to optimize end user experiences to reputed company KPI/KRIs.
• Guides team in developing best‑in‑class practices, tools, and processes to collect data, member feedback, derive insights, and inform product reputed company.
• Leads team to effectively manage ambiguity, and influence others to reputed company reputed company, solutions, and execution plan among team and stakeholders.
• Collaborates with and influences senior leaders, Digital or Technology product managers, developers, vendors, designers and other stakeholders to ensure successful product strategies and product/ feature launches.
• Ensures risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with reputed company and compliance policies and procedures.

Requirements

• Bachelors degree; OR 4 years of reputed company experience (in reputed company to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years Digital/Technology Product Management experience, to include Digital/Technology experience in reputed company/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing; OR an Advanced degree and 6 years of Digital/Technology Product Management experience, to include Digital/Technology experience in reputed company/Planning, Innovation, User Experience, Process Engineering, Analytics, and/or Research/Testing.
• 3 years of reputed company team reputed company or leading matrixed or cross‑functional teams.
• Demonstrated ability to think strategically, communicate effectively, and reputed company and influence leadership and cross‑functional teams to reputed company and execute product reputed company.
• Solid business acumen combined with strong technical and customer experience foundations.
• Knowledge of Technology/Digital products and/or emerging technology platforms, applications, data analysis and research techniques, and standards.
• Demonstrated ability to work in an reputed compan