Director Legal COE

Fresenius Medical Care; Bengaluru; Hybrid; INR 6,000,000 - 11,000,000; Full time

Benefits offered by this job

Hybrid work environment

Company-provided cab services

Medical benefits

Lunch facility at workplace

Global exposure

Job summary

Fresenius Medical Care India Global Hub seeks a Director, CoE Tower Lead Legal to drive the CoE Legal Hub for the Global Legal Function, advancing transformation, governance, and scalable service delivery across multiple legal support groups.

The role leads a GBS-based team handling Contract Management, Paralegal Services, Patent support, and Global Trade Operations, partnering with stakeholders worldwide to ensure high-quality delivery.

Qualifications

• Legal Bachelor's degree required; Master's degree is an advantage.
• 10+ years of progressive experience in Legal Operations or related roles.
• 7+ years leading cross-functional teams in complex organizations.
• Experience leading global transformation programs and operating model redesign.

Responsibilities

• Develop and execute the global Legal GBS strategy.
• Establish and evolve the GBS Legal Tower Operating Model.
• Lead and develop a high-performing GBS Legal organization.
• Oversee Global Trade Operations & PMO initiatives.
• Monitor legal service delivery metrics and drive automation.

Skills

Legal Operations

Governance

Transformation

Budgeting

Education

Legal Bachelor's degree

Master's Degree in Legal

Job description

About Fresenius Medical Care

Fresenius Medical Care is the premier health care company focused on delivering the highest quality of care to people with renal and other chronic conditions. Through our industry-leading global network of more than 3,400 dialysis clinics and acute care canters, outpatient cardiac and vascular labs, Fresenius Medical Care provides coordinated health care services at pivotal care points for hundreds of thousands of chronically ill patients. As the world’s only vertically integrated renal company, we also offer specialty pharmacy and laboratory services, as well as manufacturing and distributing the most comprehensive line of dialysis equipment, disposable products and renal pharmaceuticals. Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on core values supporting our promise to improve the quality of life of every patient every day. These core values are: We Care. We Connect. We Commit.

Director Legal COE Role Summary

As the Director, CoE Tower Lead Legal, you will lead the Legal Tower in our GBS CoE organization, driving the CoE Legal Hub for Fresenius Medical Care’s Global Legal Function, including transformation, optimization, and strategic enablement of the Legal organization. This leadership role is responsible for establishing a best-in-class GBS-level operating model that enhances legal service delivery, governance, operational excellence, technology adoption, compliance, financial stewardship and stakeholder engagement across multiple legal support groups. You will serve as a trusted strategic partner to attorneys globally in the Global Legal Function, ensuring the Legal function operates as a highly efficient, data-driven, customer-focused and scalable organization. You will lead a GBS-based team and oversee Contract Management, Paralegal Services (including M&A Paralegal work), Patent Agents, Global Trade Operations Specialists, as well as OHS data collection and governance and PMO services. Fresenius Medical Care is seeking a pragmatic leader who combines operational rigor and a continuous improvement mindset to build and sustain an innovative GBS Legal organization. You will champion India as a strategic base for legal operations talent, building the credibility of the GBS Legal CoE with global stakeholders through consistent, high-quality delivery rather than through mandate alone. This role suits a builder: someone comfortable defining structure in a still-maturing organization, translating global legal priorities into locally-led execution and growing the next generation of legal operations talent in India. Success depends as much on the relationships built with attorneys and business stakeholders worldwide as on the operating model itself.

Key Responsibilities

Leadership & Organizational Effectiveness

Develop and execute the global Legal GBS strategy aligned with Fresenius Medical Care's corporate objectives and legal priorities.

Establish and continuously evolve the GBS Legal Tower Operating Model to improve effectiveness, scalability, risk management and business partnership.

Drive a culture of operational excellence, accountability, innovation and continuous improvement across the global Legal function.

Lead and develop a high-performing GBS Legal organization team.

Legal Service Delivery & Process Excellence

Design, standardize, optimize and govern non-core legal processes.

Lead legal transformation and modernization initiatives to enhance service quality, efficiency, transparency and stakeholder experience.

Undefined.

Undefined.

Implement best practices, governance frameworks, operating procedures and service standards.

Establish and monitor legal service delivery metrics and performance measures.

Drive process automation and workflow optimization to improve productivity and reduce operational risk.

Global Trade Operations

Lead delivery of Global Trade Governance & Operations (GTGO) project management, including project planning, timelines and stakeholder coordination for trade compliance initiatives.

Govern sanctions-list screening processes (Level I and II) for business partners, leveraging risk assessment systems to safeguard FME’s trade compliance posture.

Oversee governance of globally rolled-out trade policies and Global Standard Operating Procedures (GSOPs) via the enterprise policy management platform.

Manage budget planning and tracking for Global Trade Operations projects and initiatives.

Project Management Office

Lead the Legal PMO function, including project governance, portfolio management and delivery oversight for Global Legal Function initiatives.

Own Global Guideline Management, including the policy lifecycle (drafting, review, approval, publication) via the enterprise guideline management platform.

Establish and maintain a Legal KPI and reporting framework for the PMO function, including dashboards tracking portfolio health, milestone adherence and guideline compliance.

Directly manage the Legal PMO & Guideline Management Manager and their team of Legal PMO Coordinators and Senior Legal PMO Specialists.

Contract Management

Establish a centralized library of pre-approved templates, clauses and playbooks to standardize contract terms and reduce legal risk across the organization.

Own governance and administration of the CLM/contract repository.

Partner with Procurement, Sales and business stakeholders to embed self-service contracting capabilities where appropriate, escalating higher-risk or non-standard terms to legal counsel.

Monitor contract compliance, obligations tracking and spend-linked contract analytics to support business decision-making.

Paralegal Services

Lead the GBS Paralegal Services function, spanning OHS regulatory and works council coordination, corporate housekeeping and entity governance, M&A/financing transaction support, and US corporate & litigation support.

Directly manage the Paralegal Manager and their team of OHS, Corporate/M&A and US Corporate & Litigation Paralegals.

Ensure consistent quality standards and service delivery across paralegal workstreams while respecting the distinct legal and regulatory requirements of each.

Maintain clear escalation pathways between paralegal teams and supervising attorneys/counsel on matters requiring legal judgment.

Patent Agents

Lead the GBS patent support function, providing white-label patent support, drafting, prosecution support, prior art and freedom-to-operate searches, technology landscaping, and docketing/portfolio support to FME’s patent attorneys.

Undefined.

Undefined.

Undefined.

Ensure patent support work is properly scoped as attorney support rather than independent representation, consistent with jurisdictional restrictions on who may practice before the USPTO and EPO.

Talent, Capability & Culture

Attract, hire and retain top legal operations, paralegal and patent support talent to build a high-performing GBS Legal CoE.

Design career pathways and capability-development frameworks that support growth from entry-level to expert/leadership roles across the CoE's functions.

Establish mentorship, coaching and succession-planning practices for the CoE's management layer and senior individual contributors.

Champion India as a strategic hub for legal talent, building FME’s employer brand within the local legal operations and GCC/GBS ecosystem.

Foster an inclusive, engaged and continuous-learning culture aligned with FME’s values, with regular feedback, recognition and engagement mechanisms.

Partner with HR and Talent Acquisition to define competitive, locally benchmarked compensation and career frameworks for the CoE.

Our Requirements

Education

Legal Bachelor's degree; Master's Degree in Legal an advantage.

Legal Operations, Project Management, Lean Six Sigma, Change Management, or equivalent professional certifications are a desirable plus.

Professional Experience

10+ years of progressive experience in Legal Advisory, Legal Operations, Legal Management, Shared Services, Corporate Functions, Consulting, or related operational leadership roles.

7+ years of experience leading cross-functional teams in complex (matrix) organizations.

Demonstrated success leading global transformation programs, operating model redesign, and technology implementation initiatives.

Strong understanding of legal service delivery models, governance frameworks, and operational best practices.

Experience working within highly regulated multinational organizations preferred.

Healthcare, life sciences, medical technology, pharmaceutical, or related industry experience is advantageous.

Functional & Technical Competencies

Legal Operations Expertise

Legal Operating Model Design

Legal Service Delivery Excellence

Legal Spend Management

Matter Management and Reporting

Contract Lifecycle Management

Legal Knowledge Management

Governance and Controls

Business & Financial Acumen

Budgeting and Forecasting

Business Case Development

Resource Optimization

Transformation & Technology

Legal Technology Tools

Artificial Intelligence in Legal Functions

Process Automation

Data Governance

Undefined.

Success Measures

Successful establishment and scaling of the GBS India Legal CoE.

Achievement of service-delivery and SLA targets across legal operations.

Stakeholder satisfaction and business-partner feedback from the Global Legal Function.

Process efficiency and productivity improvements across the CoE.

Adoption of legal technology and automation solutions.

Value realization from transformation initiatives.

Employee engagement, talent retention and capability development within the CoE.

Strong governance and compliance outcomes, including clean audit and Lawyers Letters cycles.

Leadership & Behavioural Competencies

Business Insight

Manages Complexity

Manages Ambiguity

Ensures Accountability

Balances Stakeholders

Instills Trust

Organizational Savvy

Communicates Effectively

Financial Acumen

Drives Results

Builds Effective Teams

Our offer

Growth Opportunity: Be part of the dynamic growth and transformation of Fresenius Medical Care India Global Hub. Career Development: Access to challenging and rewarding opportunities for professional growth and career advancement. Hybrid Work Environment: Benefit from a flexible hybrid work setup that supports productivity and work-life balance. Transportation Facilities: Convenient company-provided cab services for pick-up and drop-off. Comprehensive Medical Benefits: Attractive medical benefits coverage for employees and their families. Cafeteria Benefits: Complimentary lunch facility at the workplace. Global Exposure: Gain valuable global exposure and access to diverse learning and development opportunities. Creating a future worth living. For patients. Worldwide. Every day.

About Fresenius Medical Care

Fresenius Medical Care is the world’s leading provider of products and services for individuals with kidney disease of which approximately 4.5 million patients worldwide regularly undergo dialysis treatment. United by a shared purpose of creating a future worth living for chronically and critically ill people, we care for around 292,000 dialysis patients around the globe. In addition, we operate around 35 global production sites to provide products such as dialysis machines, dialyzers, and related disposables. We aim to continuously improve our patients’ quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.