Director, Issue Validation Testing and Advisory

PFI Innovation Centre India; Gurugram District; On-site; INR 4,500,000 - 6,500,000; Full time

Benefits offered by this job

PFI-India benefits

Job summary

PFI Innovation Centre India, part of the Prudential Financial, Inc. family, is hiring for the Director, Issue Validation Testing and Advisory.

This leadership role focuses on risk, controls advisory, governance, and reporting across Global Technology and Operations, coordinating multiple validation reviews and ensuring remediation is effective and sustainable. You will partner with business and technology leaders, shape risk strategies, and strengthen risk inventories while coordinating

Qualifications

• 8+ years of relevant experience gained through information security/technology, risk and/or audit roles.
• Experience in cloud operations, cyber security operations, vulnerability management or other IT operation roles.
• Demonstrated expertise in managing global company risk profiles and regulatory requirements.
• Strong knowledge of analytics methods to monitor risks and drive remediation.
• Proven supervision and coaching experience with stakeholder management at senior levels.
• Executive communication skills to partner with diverse business groups.

Responsibilities

• Lead risk assessments and maintain inventories of processes, risks, controls, and issues.
• Coordinate responses to risk events with multiple stakeholders and provide executive reporting.
• Guide risk and control forums, establish metrics, and escalate timely decisions.
• Identify emerging risks, shape remediation priorities, and align with enterprise standards.
• Coordinate SOC/SOX activities, privacy-related risk assessments, and regulatory responses.
• Develop and improve review programs using data analytics for risk assessments and testing.

Skills

Risk management

Auditing

Leadership

Stakeholder management

Data analytics

Executive communication

Education

Bachelor’s degree related to technology, risk management, finance

Job description

PFI Innovation Centre India is an exciting new innovation center. We’re building a future that helps people live better lives longer – and we’re looking for bold thinkers and team players to help us do it.

Here, you’ll tackle complex challenges, collaborate with brilliant minds across the globe, and grow your career while helping millions achieve financial security.

a Purpose Driven Company – 150 Years

While the PFI Innovation Centre brand is new to India, you’ll be a part of the Prudential Financial, Inc. family. Founded in Newark, NJ, we serve 50 million customers across more than 50 countries. With $1.334 trillion in assets, we’re a global leader in institutional asset management. The 2nd largest life insurer in the US and the 9th largest institutional global asset manager.

At the PFI Innovation Centre India, you’ll find high-performance culture that’s flexible, collaborative, and grounded in respect. We engage with candor, take calibrated risks, and hold ourselves accountable – always focused on delivering for our customers. It’s the standard we choose every day as we grow, perform, and win as one team. We offer valuable leadership, mentoring and learning opportunities, paired with flexibility and support to help you thrive.

Whether you’re just starting out or ready to take your next step, we’ll help you grow with purpose and do the best work of your career.

What You Will Do

The Director, Issue Validation Testing and Advisory, serves as a trusted partner within the First Line Information Technology Operational Risk (ITOR) group and is accountable for issue validation testing, risk and controls advisory, governance, and reporting across Global Technology and Operations (GTO). The role leads multiple concurrent validation and control reviews to assess whether remediation addresses root causes, controls are designed and operating effectively, and risk outcomes are sustainable. The individual partners with business and technology leaders identify emerging risks, shape risk strategies and remediation priorities, and strengthen risk and control inventories. The role assists with risk and control governance forums, develops meaningful metrics and executive reporting, communicates risk themes and issue status to senior management, and escalates matters requiring timely decisions or intervention. The role also coordinates regulatory assessments and responses, client reviews, and SOC/SOX activities, supports the Privacy team as needed, and provides leadership, coaching, and quality oversight to ensure work is completed in accordance with department and industry standards.

What You Can Expect

The Director, Issue Validation Testing and Advisory, leads the planning and execution of issue validation and control testing to confirm remediation addresses root causes and delivers sustainable outcomes. The role, as a risk advisor, partners with business and technology leaders to identify and assess emerging risks, shape risk strategies, clarify risk acceptance decisions, and align remediation priorities with enterprise standards and business objectives. The role strengthens the control environment by advising on control design, evaluating design and operating effectiveness, maintaining accurate risk and control inventories, identifying thematic gaps and trends, and driving clear ownership, monitoring, and timely remediation. The role also supports effective governance by facilitating risk and control forums, establishing meaningful metrics and reporting, communicating risk themes and issue status to senior management, and escalating matters requiring timely decisions or intervention. It coordinates regulatory assessments and responses, client reviews, and SOC/SOX activities across Global Technology and Operations, and supports the Privacy team with privacy‑related risk assessments, incident response, data mapping, and privacy‑by‑design activities.

• Lead issue validation and testing engagements to confirm that root causes are addressed and remediation is sustainable.
• Plan and schedule validation reviews for open issues, prioritizing work based on risk, target closure dates, and validation readiness.
• Coordinate validation activities with issue owners, control design functions, First Line management, and Audit to confirm scope, evidence requirements, dependencies, and review timelines.
• Assess remediation evidence and control implementation to determine whether corrective actions address root causes and operate as intended.
• Track validation progress, resolve evidence gaps, and elevate delays or risks that could affect timely issue closure.
• Partner with business and technology leaders to assess technology, cyber, data, resilience, and third‑party risks; shape risk strategies; and align risk acceptance and remediation decisions with enterprise standards and business objectives.
• Lead risk assessments, maintain accurate process, risk, control, and issue inventories, and analyze trends and control gaps to strengthen control design, monitoring, remediation, governance, and reporting.
• Coordinate responses to risk events and emerging issues with business, Technology, Legal, Compliance, and control partners; provide executive reporting and escalation; facilitate root‑cause and after‑action reviews; and track corrective actions through sustainable resolution.
• Remain current on industry developments in cybersecurity, cloud, DevOps, information security, third‑party risk management, and resilience.
• Lead and execute engagements that meet the department’s methodologies and quality standards.
• Invest in professional development, educate others on key risks and controls, and support staff development, recruiting, performance management, and succession planning.
• Leverage data analytics and develop review programs to support risk assessments, review design, and testing of key GTO risks.
• Guide the team on continuous monitoring, year‑over‑year review coverage, aggregation of key issues for senior leadership, and stakeholder governance meetings.
• Support the Privacy team, as needed, with incident response and escalation, awareness activities, Privacy Impact Assessments, data mapping, and privacy‑by‑design engagement with Technology Product Owners.
• Lead and support regulatory gap assessments and responses, SOC/SOX activities, and client assessments in partnership with Technology, business, Legal, Compliance, and Audit stakeholders.

What You Will Bring

• 8+ years of relevant experience gained through a combination of information security/technology, risk and/or audit related roles, including leading complex engagements and managing multiple concurrent deliverables. Specifically, experience in cloud operations, cyber security operations, vulnerability management or other IT operation‑based specialist roles.
• Demonstrated expertise in the intricacies associated with a global company and its information technology/cyber security risk profile, including expanding regulatory requirements
• Strong knowledge of emerging topics and current analytical methods and techniques used to monitor and manage relevant risks.
• Track record of supervising, coaching, and developing talent; experience with work planning, staffing, and reviewing team deliverables for quality and consistency. Proven stakeholder management and influencing skills, with experience communicating complex topics to senior management and driving alignment on issues, ownership, and remediation.
• Strong analytical and problem‑solving skills, including the ability to leverage data, metrics, and analytics to inform scoping, testing strategy, and thematic insights.
• Executive level communication skills, both oral and written, and the ability to partner effectively with multiple business groups, corporate areas, and second and third lines teams.
• Bachelor’s degree related to technology, risk management, finance, or other quantitative fields of study

What will set you apart?

• Experience in leveraging and/or performing data analysis in support of internal auditing.
• Advanced degrees in information technology or cyber security are preferred: An MBA, CIA, CISA, CISSP and/or designations/certifications (e.g., AI, AWS Cloud Practitioner) that demonstrate proficiency in information technology, information security, and/or cyber security related risks and controls is a plus.
• PFI Innovation Centre India welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.