Director, Strategic Technology Practice

Salesforce, Inc.; Hyderabad; On-site; INR 2,500,000 - 3,500,000; Full time

Benefits offered by this job

Comprehensive benefits

Work-life balance support

AI agent assistance

Job summary

Salesforce, Inc. is seeking a Director of Professional Services to lead the Strategic New & Emerging Technology practice. The ideal candidate will have over 18 years of consulting experience, strong expertise in Salesforce implementations, and a track record of building successful teams. This leadership role involves ensuring high-quality delivery and innovative service approaches. Responsibilities include managing Salesforce implementation projects, driving team growth, and creating business opportunities. Join Salesforce to shape the future with AI-driven innovations.

Qualifications

• 18+ years of experience in consulting or professional services.
• Proven track record of scaling teams and driving measurable outcomes.
• Experience delivering software-based business solutions.

Responsibilities

• Lead the Strategic New & Emerging Technology practice.
• Build and manage a professional services team.
• Ensure successful delivery of Salesforce implementations.

Skills

Salesforce project implementation

Building strong teams

Pre-sales management

Enterprise sales cycles

Scaling practice capability

Education

Degree or equivalent experience

Tools

Sales Cloud

Service Cloud

Data & AI

Job description

**You will be a key member of the Leadership Team of the **Strategic New & Emerging Technology practice**, accountable for both the quality of delivery and the strategic building & expansion of our practice. The ideal candidate brings 18+ years of consulting or professional services experience, a passion for innovation, and a proven track record of scaling teams, winning business, and driving measurable customer outcomes.****As a Director of Professional Services, you should have expertise in building strong competency in building and scaling Salesforce’s **New & Emerging Technology** cloud capabilities and delivering high value to customers. Should have pre-sales management experience with a deep knowledge of enterprise sales cycles. Should have Salesforce project implementation experience with the different engagement models.*** **Act as a growth multiplier — raise the ceiling of what the team believes is possible, create conditions where talented people do their best work, and leave every person better than you found them.*** **Build, manage, and continuously grow a world-class professional services team with the right talent and organizational structure.*** **Bring a genuine sales mindset to a delivery leadership role — actively hunt for new opportunities & open doors with persistence and creativity.*** **Proven track record of demonstrating GTM impact*** **Provide hands-on leadership, technical direction, and mentorship to maintain a high-performing, highly engaged team with maximum utilisation.*** **Present compelling solutions and proposals to internal and external stakeholders, including executive leadership and prospective clients.*** **Identify, develop, and elevate next-generation leaders while fostering a high-performance, growth-oriented culture across distributed, geographically diverse teams.*** **Hire exceptional talent and manage performance to ensure meaningful career growth opportunities.*** **Embody company values and set the standard for exemplary, inclusive leadership.*** **Oversee successful delivery of complex Salesforce implementations across multiple engagement models, ensuring customer satisfaction and value realisation.*** **Drive a culture of continuous innovation, challenging the team to evolve delivery approaches and maximise the value of Salesforce products for clients.*** **Lead through thought leadership, industry visibility, partner engagement, and a reputation for delivery excellence that makes clients want to work with us and talent want to join us.*** **Champion GDC capabilities internally and externally; position the centre as a strategic asset and a differentiator in competitive sales situations.*** **Build and foster closer collaboration with Regional Salesforce Professional Services teams and broader ecosystem partners.*** **Drive the **Product & Engineering feedback loop for Customers** as OneSalesforce program by fostering closer relationships and collaboration with Product & Engineering teams.*** **18+ years of experience in a consulting firm or professional services division of a software company, delivering software-based business solutions across Sales, Marketing, Service, and Support.*** **Demonstrable growth mindset — a track record of not just managing a practice but building it from scratch, expanding it, opening new accounts, and building a pipeline through personal hustle, network, and thought leadership.*** **Strong Salesforce experience across Sales Cloud, Service Cloud, and/or Industry Clouds; knowledge of Data & AI / Agentic Tech Stacks is highly valued.*** **Track record of at least 5 successful Salesforce cloud project implementations, including one or more large-scale transformation engagements.*** **Demonstrated success in building and scaling practice capability through pre-sales playbooks, architectural design frameworks, and demand planning.*** **Proven ability to sell solutions at the C-level and consistently deliver revenue targets with accurate forecasting.*** **Deep understanding of enterprise sales cycles and different professional services engagement models.*** **Experience building or contributing to brand positioning for a delivery organization — through content, partnerships, events, or industry recognition.*** **Demonstrated understanding of integration frameworks and experience delivering performant, scalable, and robust complex Salesforce integrations.*** **Strong grasp of business processes and their implementation into enterprise applications; ability to quickly translate technology concepts into business value.*** **Degree or equivalent proven experience; experience evaluated on core competencies, including leadership roles, military experience, volunteer roles, and work experience.**When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and *be your best*, and our AI agents accelerate your impact so you can *do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.