Digital Workplace Specialist

Magnum Icc Sweden Supply Ab; Pune District; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

Magnum Ice Cream in Pune, India, is seeking a highly skilled Microsoft 365 (M365) Specialist to design, implement, and manage end-to-end solutions across the M365 platform. You will guide external vendors on architecture, policies, governance, and ensure SLAs are met.

You will own day-to-day BAU operations for M365 workloads, drive adoption of new capabilities, and collaborate with global teams to deliver secure, compliant, and scalable digital workplace experiences.

Qualifications

• Design and implement scalable M365 solutions across the suite (Teams, SharePoint, OneDrive, Exchange Online).
• Guide external vendors on architecture, policies, governance, and operational processes.
• Own day-to-day BAU operations and ensure adherence to SLAs and best practices.

Responsibilities

• M365 design & architecture for scalable, secure, compliant solutions.
• BAU operations ownership for all M365 workloads (Teams, SharePoint, OneDrive, Exchange Online).
• Vendor governance and technical coordination across stakeholders.

Skills

M365

Solution Design

BAU Operations

Vendor Coordination

Governance

Tools

Power Automate

Power Platform

Intune

Job description

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Looking for Your Dream Job? Join Our Ice Cream Team!

Role: Digital Workplace Specialist

Location: Pune, India

Terms & Conditions: local terms

ABOUT MAGNUM ICE CREAM: Life Tastes Better With Ice Cream

The Magnum Ice Cream Company (TMICC) is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

ABOUT GLOBAL BUSINESS SOLUTIONS (GBS): A business partner & transformation engine for TMICC and aim to offer integrated of People, process, data and technology from design to deliver.

This is your chance for a 'once in a lifetime' career experience, playing a part in the creation of a fully independent, new Ice Cream organization. As part of this set-up, Magnum Ice Cream will establish a future-fit and innovative GBS organization, partnering with multiple business functions across a global footprint to optimize processes, unlock business savings, and operational efficiency.

The GBS organization will partner key business functions including Finance, Enterprise Solutions and Information Technology, Procurement, Supply Chain, HR, Marketing, Customer Development and Sales, and Sustainability. A significant proportion of GBS roles will be based in one of our GBS hubs, with supporting spokes to be established in the Americas and Europe.

Role Overview

We are seeking a highly skilled Microsoft 365 (M365) Specialist responsible for designing, implementing, and managing end‑to‑end solutions across the M365 platform. This role covers both solution architecture and BAU operational management for OneDrive, Teams, SharePoint, Voice, and other M365 tools. The ideal candidate will be technically strong, capable of guiding external vendors on architecture, policies, governance, and operational processes, while also ensuring adherence to SLAs and best‑practice operational standards.

Key Responsibilities

1. M365 Solution Design & ArchitectureDesign and implement scalable, secure, and compliant solutions across the M365 suite (Teams, SharePoint, OneDrive, Exchange Online, Teams Voice, etc.).
   Provide architectural guidance on tenant‑level configuration, identity integration, conditional access, DLP, and data governance.
   Define the logical and physical architecture required for new capabilities and enhancements.
   Drive adoption of modern M365 capabilities such as Teams Apps, Viva Suite, CoPilot integrations, and workflow automation (Power Automate/Power Platform).
2. BAU Operations & Platform OwnershipOwn day‑to‑day BAU operations for all M365 workloads including:Teams (collaboration, meetings, channels, guest access)
   SharePoint Online (Intranet, sites, libraries, permissions)
   OneDrive for Business (sync, storage, backup, sharing policies)
   Teams Voice / Calling Plans / SBC integrations
   Exchange Online mailboxes, distribution lists, retention policies
   Device and app management in Intune (optional based on demand)
   Manage and continuously improve BAU processes: access provisioning, governance, site lifecycle, backup/restore, permissions hygiene.
   Define support workflows and ensure proper escalation and documentation.
3. Vendor Coordination & Technical GovernanceAct as the