Digital Supply Chain Associate, Prime Video Publishing Operations

Amazon Inc.; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Prime Video Publishing Operations is seeking a detail-oriented Publishing Operations Associate to ensure timely, accurate publishing of content across Prime Video's global catalog. You will manage ingestion to availability, onboarding partners, asset verification, quality control, defect resolution, and post-publish validation.

You will follow SOPs, meet quality and productivity targets, and collaborate with internal and external stakeholders, including checking metadata in Tamil, Hindi,

Qualifications

• Bachelor's degree required.
• Proficient with HTML, Excel and image editing tools.
• Strong written and verbal communication.
• 0–2 years in content operations, media publishing, or related field.

Responsibilities

• Perform pre-publish and post-publish QC to meet quality standards.
• Coordinate with content partners to flag defects and ensure delivery before launch.
• Monitor and resolve publishing blockers in the downstream pipeline.
• Proactively raise risks or blockers to prevent delays.
• Address post-publish issues from customer tickets within SLA.
• Update trackers, dashboards, and workflow tools for visibility.
• Meet SLA, productivity, and quality goals.
• Review regional language content (Tamil, Hindi, Malayalam, Telugu) for metadata accuracy.

Skills

Written communication

Verbal communication

Presentation

Education

Bachelor's degree

Tools

HTML

Excel

Image editing software

SQL

Job description

Digital Supply Chain Associate, Prime Video Publishing Operations

Job ID: 10578785 | ADCI MAA 15 SEZ - K20

We are looking for a detail-oriented and motivated Publishing Operations Associate to join the Prime Video Publishing Operations team. In this role, you will be responsible for ensuring timely and accurate publishing of content across Prime Video's global catalog, supporting the end-to-end content lifecycle from ingestion to availability. This includes partner on-boarding, asset verification, quality control, defect resolution, pipeline troubleshooting, and post-publish validation. You will work within defined Standard Operating Procedures (SOPs) and are expected to meet quality and productivity targets while communicating effectively with internal and external stakeholders.

Key job responsibilities

• Perform pre-publish and post-publish QC of digital assets to ensure they meet quality standards.
• Coordinate with content partners to flag defects, request corrected assets, and ensure delivery before launch dates.
• Monitor and resolve publishing blockers in the downstream vending pipeline.
• Proactively raise risks or blockers to the manager to prevent delays.
• Address post-publish content issues reported through customer tickets within SLA.
• Update trackers, dashboards, and workflow tools to maintain task visibility.
• Consistently meet SLA, productivity, and quality goals.
• Review and validate regional language content (Tamil, Hindi, Malayalam, and Telugu) - ~10% of workload — ensuring accuracy in metadata, titles, and descriptions

About the team

PV Publishing Ops is a dedicated operations team supporting Prime Video's growth worldwide. Our vision is to be the most customer-centric, agile, and efficient operations partner for PV, and our mission is to enable that growth through nimble, scalable processes until technology-based solutions are fully in place. We provide end-to-end execution support that focusses on On time Publishing and Quality ensuring content reaches customers quickly, accurately, and at scale.

Basic Qualifications

• Bachelor's degree
• Knowledge of a varied set of software and editing tools (including HTML, Excel, image editing software, SQL)
• Experience with written and verbal communication and presentation
• 0–2 years of experience in content operations, media publishing, or a related field

Preferred Qualifications

• Basic understanding of video formats and digital supply chain
• Regional Language (Tamil, Telugu, Hindi, Malayalam

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.