Digital Content Associate, FireTV

Amazon; Chennai District; On-site; INR 300,000 - 420,000; Full time

Job summary

Amazon's Digi-Flex team in Chennai seeks a Content Associate to manage and validate digital content for FireTV. You will ensure accuracy, remove duplicates, and classify errors to support ML and improve the customer experience on FireTV devices.

You will work with the team on content management, data entry of metadata, and collaboration to resolve daily challenges. The role requires attention to detail, MS Office proficiency, and a willingness to learn new tools while handling repetitive tasks.

Qualifications

• Graduate in any stream.
• Working knowledge of MS Office.
• Strong written and verbal communication.
• Attention to detail and flexibility to work in various workflows.
• Willingness to learn new tools and technologies.
• Willingness to perform repetitive tasks daily.

Responsibilities

• Content Management: Maintain and update the digital content catalog to ensure accuracy and relevance.
• Data Entry & Reporting: Input and manage metadata for various content types, ensuring consistency. Track daily activities.
• Collaboration: Work within team and take ownership in various activities. Participate in calibration and share suggestions.
• Problem identification: Monitor daily processes and raise challenges with supervisors for improvements.

Skills

Attention to detail

Strong communication

Willingness to learn

Team collaboration

Education

Bachelor's degree

Tools

MS Office

Job description

A Content Associate is typically responsible for managing and validating digital content within FireTV catalog. Their primary responsibilities include verifying accuracy of the errors, removing duplicates, and classifying errors according to established Standard Operating Procedures to improve ML. The individual should exercise sound judgment and highlight observations about daily operations and tools with their supervisors. They are expected to adhere to standard operation procedure and maintain high level of attention to detail, in order to ensure the best possible customer experience on FireTV devices.

Key job responsibilities

• Content Management: Maintain and update the digital content catalog to ensure accuracy and relevance.
• Data Entry & Reporting: Input and manage metadata for various content types, ensuring consistency and adherence to standards. Keep a track on all the activities performed for the day.
• Collaboration: Work within team and take ownership in various activities. Actively participate in calibration, team hurdles and share suggestions.
• Problem identification: Give attention to the daily process and share the challenges with supervisors for improvement.

About the team

Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers.

Basic Qualifications

• Must be a graduate in any stream
• Working knowledge of MS Office
• Strong written and verbal communication.
• Attention to detail & flexible to work in various workflows.
• Open to learn new tools and technologies.
• Willingness to work on repetitive work on day to day basis.

Preferred Qualifications

• Highly passionate about Digital content specially Movies/Shows/Series.
• Active user of OTT platforms.
• Familiarity with global movies/TV shows sources like IMDb.

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