Digital Content Associate - AR, Amazon

Amazon; Hyderabad; On-site; INR 500,000 - 700,000; Full time

Job summary

Amazon Dev Center India - Hyderabad is seeking a detail-oriented content QA/editor to perform analysis, quality checks and edits on digital book content for Kindle.

You will follow editing SOPs, collaborate with design and product teams, monitor productivity and quality metrics, and communicate with global stakeholders as an individual contributor.

Qualifications

• Bachelor's degree and exposure to image editing tools, MS Office, and comfort with numbers.
• Arabic B1/B2 certification mandatory.
• Fluent English (speaking, reading, writing).
• Able to meet deadlines in a fast-paced environment with complex software.

Responsibilities

• Perform analysis, quality checks and edits on digital content for eBook readers.
• Follow editing SOP to spot/catch errors and ensure accurate digital conversion.
• Partner with design leadership and product management to meet placement specs.
• Monitor productivity, quality, and SLA metrics; report status to stakeholders.
• Communicate with global stakeholders and iterate on editing/QA processes.
• Operate as an individual contributor.

Skills

Editing SOP adherence

Quality checks

Data analysis

Problem solving

Attention to detail

Team player

Communication skills

Education

Bachelor's degree

Tools

MS Office

CMS

Basic HTML

Editing software

Job description

Description

• The Primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital format.
• Candidate has to follow editing SOP to spot/catch errors in the content.
• Partner with design leadership and product management partners to consistently deliver high-quality creative that meets placement specs.
• The role will require the candidate to quickly understand the eBook content requirements, understanding comics, editing tools and operation workflow tools.
• The candidate need to continuously adapt and learn new features on the Editors and improve on their acumen to quickly edit and fix up contents. The candidate has to follow editing SOP to spot/catch errors in the content.
• The candidate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The candidate will need to use software tools for quality audit, content editing and data capture.
• The candidate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The candidate will be measured on their compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
• The candidate should be a team player and come up with improvement ideas to their direct report and improve the editing/QA process.
• The candidate will need to often contact stakeholders globally to provide status reports, communicate relevant information and elevate when needed.
• The role is an individual contributor role.
• The role requires a graduate degree with exposure to image editing tools, MS office and comfort with numbers.
• In addition the candidate should have attention to detail, good communication skills, and a professional demeanor.

Basic Qualifications

• Bachelor's degree
• Arabic B1/B2 certification is mandatory
• Proficiency in English (Speak, write, and read fluently)
• Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes
• Self starter, good team player
• Strong attention to detail in editing content and deep dive and identify root causes of issues
• Good at problem solving, data analysis and troubleshooting issues related to content editing
• Good interpersonal skills to manage ongoing relationships with software team and inter operations teams

Preferred Qualifications

• Knowledge of or experience in Publishing industry
• Experience with Microsoft Office products and applications.
• Experience with content management systems (CMS), Basic HTML, Microsoft Word, and Microsoft Excel.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Dev Center India - Hyderabad

Job ID: A10494192