Digital Community Coordinator

Cloud Counselage Pvt Ltd; Mumbai; Hybrid; INR 600,000 - 800,000; Full time

Benefits offered by this job

Competitive salary based on experience

Flexible working hours

Opportunities for professional development

Collaborative work environment

Job summary

A tech-focused organization in Mumbai is seeking a Digital Community Coordinator to manage and grow its online communities. The ideal candidate will engage with members across digital platforms, create engaging content, and analyze community metrics. This role offers a competitive salary, flexible working options, and professional development opportunities. To succeed, candidates should have a Bachelor's Degree and experience in community management or digital marketing.

Qualifications

• 2+ years of experience in community management, social media, or digital marketing.
• Strong communication skills with a knack for creating engaging content.
• Familiarity with community management tools and social media platforms.

Responsibilities

• Actively engage with community members through social media and forums.
• Develop and curate engaging content tailored to the community's interests.
• Plan and execute online events to drive engagement.

Skills

Community management

Content creation

Social media engagement

Communication skills

Education

Bachelor's Degree in Communications, Marketing, Business, or related field

Tools

Social media platforms

Analytics tools

Job description

About the job Digital Community Coordinator

The Digital Community Coordinator will be responsible for managing and growing our online communities across various platforms. This role involves engaging with community members, creating and curating content, and implementing strategies to enhance community interaction and satisfaction.

What's For The Candidate:

• Competitive salary based on experience
• Flexible working hours and remote work options
• Opportunities for professional development and training in community management and digital marketing
• A collaborative and dynamic work environment

KEY RESPONSIBILITIES:

• Community Engagement: Actively engage with community members through social media, forums, and other digital platforms, responding to inquiries and fostering discussions
• Content Creation: Develop and curate engaging content tailored to the interests and needs of the community, including articles, videos, and social media posts
• Event Coordination: Plan and execute online events, webinars, and community activities to drive engagement and connection among members
• Analytics and Reporting: Monitor community metrics and analyze engagement data to assess the effectiveness of community strategies and identify areas for improvement
• Collaboration: Work closely with marketing, customer support, and product teams to align community efforts with broader organizational goals and initiatives
• Feedback Loop: Gather and analyze feedback from community members to inform product development and improve community experiences

Requirements:

• Bachelor's Degree in Communications, Marketing, Business, or a related field (or equivalent experience)
• 2+ years of experience in community management, social media, or digital marketing, preferably in a tech or consumer-focused environment
• Strong communication skills with a knack for creating engaging content and fostering relationships
• Familiarity with community management tools and social media platforms (e.g., Facebook, Twitter, Discord, Reddit)
• Basic understanding of analytics tools to measure engagement and community growth

Job Location: Remote/Hybrid/In-Office

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