Digital Accessibility & Analytics Specialist - Chennai

Photon; Chennai District; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A tech company in Chennai is seeking a Digital Accessibility & Analytics Specialist to ensure compliance with global accessibility standards. The role involves leading audits, providing technical expertise, and maintaining data integrity across digital platforms. Candidates should have over 10 years of experience, a Bachelor's Degree, and be fluent in English. This position offers a chance to drive accessibility initiatives in a dynamic environment.

Qualifications

• 10+ years of related experience in digital accessibility.
• Expert knowledge of WCAG 2.1/2.2 and WAI-ARIA best practices.
• Proficiency with testing tools and assistive technologies.

Responsibilities

• Lead monthly refinement sessions to prioritize the accessibility backlog.
• Perform regular accessibility audits to identify gaps in components.
• Ensure developments meet accessibility commitments and legal requirements.

Skills

Accessibility Standards

Tools (Axe, Wave, Lighthouse)

Analytics (Google Tag Manager)

ServiceNow

Fluent English

Agile Mindset

Education

Bachelor's Degree

Tools

ServiceNow

Job description

Digital Accessibility & Analytics Specialist – Chennai

India

Job Description

Job Description: Digital Accessibility & Analytics Specialist

Role Purpose

The Digital Accessibility & Analytics Specialist is responsible for ensuring all digital brand platforms are compliant with global accessibility standards (WCAG 2.1/2.2) while maintaining robust data tracking and tagging integrity. This role bridges the gap between technical compliance, user experience, and business intelligence.

Key Responsibilities

1. Accessibility Strategy & Governance

• Backlog Management:Lead monthly refinement sessions with Client Product Owners and consultants to prioritize the accessibility backlog in ServiceNow.
• Audit & Compliance:Perform regular accessibility audits using automated tools and manual screen-reader testing to identify gaps in components.
• Subject Matter Expertise:Serve as the Lead Subject Matter Expert (SME) to provide technical and functional oversight for the team. This includes delivering precise guidance on ticket estimation and complexity, translating business requirements into a clearly defined technical scope, and ensuring all deliverables are validated against client-agreed benchmarks.
• Regulatory Alignment:Ensure all developments meet Client’s global accessibility commitments and legal requirements.
• Technical Tagging:Define and implement tracking requirements for digital assets, ensuring they are accessible to assistive technologies (ARIA labels, semantic metadata).
• Data Integrity:Validate that tagging deployments do not interfere with site performance or accessibility features.
• Documentation:Maintain up-to-date documentation of tagging schemas and accessibility standards for cross-brand use.
• Subject Matter Expertise:Serve as the Lead Subject Matter Expert (SME) to provide technical and functional oversight for the team. This includes delivering precise guidance on ticket estimation and complexity, translating business requirements into a clearly defined technical scope, and ensuring all deliverables are validated against client-agreed benchmarks..

🛠 Required Skills & Qualifications - 10+ years of related experience.

Technical Skills:

• Accessibility Standards:Expert knowledge of WCAG 2.1/2.2 and WAI-ARIA best practices.
• Tools:Experience with accessibility testing tools (Axe, Wave, Lighthouse) and assistive technologies (NVDA, JAWS, VoiceOver).
• Analytics:Proficiency in Google Tag Manager (GTM) and data layer management.
• Platform:Experience managing technical workflows in ServiceNow (SNOW).

Soft Skills:

• Prioritization:Ability to evaluate business criticality vs. technical difficulty.
• Communication:Fluent in English, with the ability to translate technical requirements for non-technical Product Owners.
• Agile Mindset:Experience working in a "Maintainability" or "Run" environment with fixed monthly capacities.

Job Info

• Job Identification 25199
• Posting Date 03/09/2026, 08:29 AM
• Degree Level Bachelor's Degree
• Job Shift Day
• Locations 2nd Floor, 5th Block, DLF IT Park" "1/124, Mount Poonamallee Road" "Sivaji Gardens, Manapakkam", Chennai, Tamil Nadu, 600089, IN