Diagnostic Software Support Engineer

MSX International; Chennai District; On-site; INR 800,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Cab facility for commuting

Training during first 3 months

Job summary

MSX International seeks a skilled Diagnostic Technician to diagnose and resolve vehicle faults using premium OEM diagnostic tools. You will analyze faults, perform ECU programming/coding, and validate repairs with clear documentation.

The role offers a hybrid work model (4 days in office + 1 day WFH). Training during the first 3 months will be conducted in-office, with one-way cab facility provided by Ford for commuting.

Qualifications

• 4–8 years of experience in automotive diagnostics.
• Experience with premium OEM diagnostic tools is required.
• Strong analytical and fault-finding skills.

Responsibilities

• Diagnose vehicle faults using premium OEM diagnostic tools.
• Perform DTC analysis and root cause diagnosis.
• Document repair steps and validate outcomes.

Skills

DTC analysis

ECU programming

Diagnostics documentation

Tools

premium OEM diagnostic tools

Job description

We are seeking a skilled Diagnostic Technician to independently diagnose and resolve standard to moderately complex vehicle faults using premium OEM diagnostic tools.

Key Skills:

• DTC analysis & fault finding
• ECU programming, coding & adaptations
• Diagnostic documentation & repair validation

Experience: 4–8 years (minimum 4 years with premium OEM diagnostic tools)

• Hybrid model: 4 days office + 1 day WFH
• First 3 months mandatory work from office for training
• One-way cab facility provided by Ford (pick-up or drop)
• Market-based holiday calendar with rotational holiday support

Selection Process

• Technical assessment and client interviews
• Preference for candidates with strong diagnostic and root cause analysis capabilities
• Shortlisted profiles will be reviewed by the client before final interviews

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.