DevOps Platform Engineer – Jenkins, Git, Artifactory, Kubernetes & CI/CD Support

Synechron Technologies Pvt. Ltd._INDIA Company; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Synechron Technologies Pvt. Ltd. in Pune seeks a DevOps Engineer to support, administer, and engineer enterprise DevOps tools and platforms.

The role involves hands-on production operations, troubleshooting, automation of tasks, and enhancing CI/CD, artifact management, source control, deployment, security, and observability. You will collaborate with development, release, infrastructure, security and operations teams to improve platform reliability, developer productivity, software delivery

Job description

Job Summary

Synechron is seeking a DevOps Engineer to support, administer, and engineer enterprise DevOps tools and platforms. The role requires hands‑on experience operating production DevOps services, troubleshooting user and platform issues, automating operational activities, and enhancing CI/CD, artifact management, source control, deployment, security, and observability capabilities.The DevOps Engineer will support developers, build and release teams, infrastructure teams, security teams, and operations teams. The role contributes to business objectives by improving platform reliability, developer productivity, software delivery speed, operational consistency, security, compliance, and self‑service capabilities.

Software Requirements

• Required Software Skills CI/CD platforms: Hands‑on experience supporting and engineering tools such as Jenkins, Bamboo, GitHub Actions, GitLab CI/CD, Azure DevOps, or TeamCity.
• Source control platforms: Experience with Git and platforms such as GitHub Enterprise, GitLab, Bitbucket, or Azure Repos.
• Artifact repositories: Experience with JFrog Artifactory, Sonatype Nexus Repository, Docker registries, or comparable package‑management platforms.
• Deployment and release tools: Experience with Argo CD, Harness, Octopus Deploy, or comparable deployment automation platforms.
• Security and quality tools: Experience with tools such as SonarQube, Snyk, JFrog Xray, Black Duck, Checkmarx, Veracode, or Fortify.
• Automation and scripting: Strong scripting experience using Python, Bash or Shell, PowerShell, Groovy, YAML, REST APIs, or comparable technologies.
• Infrastructure: Working knowledge of Linux and/or Windows server administration, Docker, Kubernetes, and infrastructure‑as‑code practices.
• CI/CD and release engineering: Understanding of build automation, branching strategies, Git workflows, artifact promotion, environment management, release management, and deployment automation.
• Platform administration: Experience managing agents, runners, executors, plugins, webhooks, permissions, service accounts, API tokens, credentials, and secrets.
• Tool versions: Experience supporting the versions of DevOps, CI/CD, source control, artifact, security, cloud, container, and infrastructure tools used by the assigned Synechron environment.

Preferred Software Skills

• Experience with Bamboo Data Center, Jenkins controller and agent architecture, GitHub self‑hosted runners, or GitLab runners.
• Experience with Kubernetes deployment tools such as Argo CD, Helm, Kustomize, or Flux.
• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with Terraform, CloudFormation, Ansible, or comparable infrastructure‑as‑code tools.
• Familiarity with monitoring tools such as Splunk, Prometheus, Grafana, Datadog, ELK, or CloudWatch.
• Experience with IT service‑management tools such as ServiceNow or Jira Service Management.
• Experience designing highly available DevOps platforms and disaster recovery processes.
• Relevant certifications in DevOps, cloud, Kubernetes, GitHub Actions, GitLab, or Terraform.
• Equivalent tools and platforms may be considered where they provide comparable capabilities.

Overall Responsibilities

• Administer, maintain, and support enterprise DevOps tools and platforms.
• Provide day‑to‑day support for CI/CD pipelines, build failures, deployment issues, repository access, plugin issues, and tool integrations.
• Troubleshoot build agents, runners, executors, remote agents, permissions, credentials, webhooks, API tokens, and platform integrations.
• Manage user access, roles, permissions, service accounts, credentials, secrets, and tokens in accordance with security policies.
• Monitor tool health, availability, capacity, performance, and usage trends.
• Support incident response, root cause analysis, remediation, and prevention for platform outages or degraded performance.
• Maintain operational documentation, runbooks, FAQs, standard operating procedures, and support records.
• Design, engineer, and enhance DevOps platforms to improve developer productivity, reliability, scalability, security, and self‑service capabilities.
• Build and maintain CI/CD pipeline templates, shared libraries, reusable workflows, and automation frameworks.
• Automate platform administration, provisioning, configuration management, patching, monitoring, backup validation, and recurring operational tasks.
• Develop integrations between DevOps tools, source control systems, artifact repositories, cloud platforms, ticketing systems, and security scanners.
• Engineer scalable build and deployment infrastructure, including self‑hosted agents, runners, worker nodes, and containerised build environments.
• Implement standardised workflows for build, test, scan, package, publish, deploy and release activities.
• Support GitOps and Kubernetes deployment workflows using Argo CD, Helm, Kustomize, and Kubernetes manifests.
• Support CI/CD pipelines across Java, .NET, Node.js, Python, containerised and cloud‑native workloads.
• Manage artifact publishing, promotion, versioning, tagging, branching, and environment‑promotion processes.
• Implement quality gates, approval workflows, vulnerability scanning, licence checks, secrets scanning, and compliance controls.
• Support high availability, backup and recovery, monitoring, resilience and disaster recovery planning for DevOps platforms.
• Improve platform sustainability by optimising compute utilisation, reducing unnecessary pipeline executions, re‑using automation components, and extending the operational life of supported platforms.
• Measure success through improved platform availability, reduced recurring incidents, faster issue resolution, greater pipeline reuse, improved developer experience, stronger security controls and more reliable software delivery.

Technical Skills (By Category)

Programming Languages

Essential Python for automation, platform administration, API integration, monitoring, and operational tooling. Bash or Shell scripting for Linux‑based automation and support. PowerShell for Windows‑based automation and administration where applicable. Groovy for Jenkins pipeline development where applicable. YAML for pipeline configuration, Kubernetes manifests, automation definitions and deployment workflows. REST APIs for integrations, provisioning, monitoring and platform administration. Ability to write reusable, maintainable, testable and documented automation code.

Preferred Experience with additional programming or scripting languages. Familiarity with Java, .NET, Node.js, or other application technologies supported by enterprise CI/CD pipelines. Experience developing reusable libraries, shared pipeline components or automation frameworks.

Databases/Data Management

Essential Understanding of configuration data, platform metadata, access records, build information, artifact information, audit logs and operational metrics. Ability to manage and validate data used by DevOps tools, integrations, pipelines, and reporting systems. Understanding of data backup, retention, recovery, auditability and consistency for platform administration.

Preferred Experience integrating DevOps tools with relational or non‑relational databases. Familiarity with artifact metadata, pipeline history, platform usage data and operational reporting. Experience supporting backup validation, disaster recovery, and data‑retention processes for DevOps platforms.

Cloud Technologies

Essential Working knowledge of cloud computing concepts relevant to CI/CD, infrastructure, deployment, security, scalability and monitoring. Understanding of cloud‑hosted DevOps platforms, build agents, runners, artifact repositories, and deployment environments. Ability to support automation and deployment workflows across distributed environments.

Preferred Experience with AWS, Azure or Google Cloud. Experience deploying and supporting cloud‑native DevOps platforms. Familiarity with cloud monitoring, identity and access management, networking, storage, compute and resource optimisation. Experience applying sustainable cloud practices and cost‑aware infrastructure management.

Frameworks and Libraries

Essential Experience with Jenkins pipelines, shared libraries, GitHub Actions workflows, GitLab pipelines, Azure DevOps pipelines, Bamboo plans or comparable CI/CD frameworks. Experience with Docker and Kubernetes‑based build or deployment environments. Experience with infrastructure‑as‑code and configuration‑management concepts. Ability to integrate DevOps tools through REST APIs, webhooks, plugins and reusable automation components.

Preferred Experience with Argo CD, Helm, Kustomize, Flux, Terraform, CloudFormation or Ansible. Familiarity with reusable pipeline frameworks, deployment templates, Kubernetes operators and GitOps patterns. Experience integrating quality, security, artifact, testing, monitoring and IT service‑management tools.

Development Tools and Methodologies

Essential Experience supporting CI/CD, build automation, release engineering, artefact management, source control, deployment automation and DevOps platform administration. Experience troubleshooting build failures, deployment failures, dependency issues, plugin issues, agent issues, permission problems and integration failures. Understanding of Git workflows, branching strategies, versioning, tagging, artefact promotion and environment management.

Essential Experience with incident response, root cause analysis, problem management, change management and operational documentation. Experience supporting development, infrastructure, security, operations and release teams. Understanding of Agile delivery, software development lifecycle, continuous integration, continuous delivery and release management. Experience with monitoring and observability tools such as Splunk, Prometheus, Grafana, Datadog, ELK or CloudWatch. Familiarity with IT service‑management tools such as ServiceNow or Jira Service Management.

Preferred Experience designing highly available DevOps platforms. Familiarity with continuous deployment, GitOps, platform engineering, self‑service onboarding and developer‑experience initiatives. Experience with monitoring and observability tools such as Splunk, Prometheus, Grafana, Datadog, ELK or CloudWatch. Familiarity with IT service‑management tools such as ServiceNow or Jira Service Management.

Security Protocols

Essential Understanding of least‑privilege access, role‑based permissions, credential management, API‑token management, secrets handling and audit logging. Experience integrating SAST, SCA, container scanning, secrets scanning, licence checks and infrastructure‑as‑code scanning into CI/CD workflows. Ability to support vulnerability remediation for DevOps platforms, plugins, agents, build images, dependencies and integrations. Awareness of secure software supply‑chain practices and protection of source code, artefacts, credentials and deployment environments. Ability to maintain audit‑ready documentation for platform changes, access controls, incidents and releases.

Preferred Experience with SonarQube, Snyk, JFrog Xray, Black Duck, Checkmarx, Veracode or Fortify or comparable security tools. Familiarity with encryption, key management, secrets vaults, certificate management, identity federation and secure API communication. Experience supporting regulated environments and formal security, risk or compliance requirements.

Experience Requirements

6+ years of experience in DevOps, platform engineering, release engineering, build engineering, systems administration, or a related field. Hands‑on experience supporting and engineering enterprise CI/CD tools such as Jenkins, Bamboo, GitLab CI/CD, GitHub Actions, Azure DevOps or TeamCity. Experience with source‑control platforms such as GitHub Enterprise, GitLab, Bitbucket or Azure Repos. Experience with artifact repositories such as JFrog Artifactory, Sonatype Nexus Repository or cloud‑native package registries. Strong scripting experience using Python, Bash, PowerShell, Groovy, YAML, REST APIs or comparable technologies. Experience troubleshooting build pipelines, agents, runners, permissions, integrations, plugins, webhooks, credentials and deployment failures. Working knowledge of Linux and/or Windows server administration. Familiarity with Docker, Kubernetes, CI/CD, Git workflows, branching strategies, build automation, release management and deployment automation. Experience working with development, infrastructure, security, release and operations teams. Preferred experience with cloud platforms, infrastructure‑as‑code, GitOps, DevSecOps, high‑availability platforms, monitoring, disaster recovery and regulated environments. Candidates may also qualify through equivalent combinations of DevOps engineering, platform administration, systems engineering, build engineering, release engineering, automation or infrastructure support experience that demonstrate the required capabilities and outcomes.

Day‑to‑Day Activities

Troubleshoot CI/CD pipeline failures, deployment issues, agent or runner problems, repository access, permissions, credentials, plugins, webhooks and platform integrations. Collaborate with development, infrastructure, security, release and operations teams to improve pipeline patterns, platform reliability, onboarding, support processes and delivery workflows. Administer and enhance DevOps tools, build reusable pipeline templates, automate operational tasks, patch platforms, monitor performance and maintain documentation. Make platform and automation decisions within approved technical and security standards, prioritise incidents and engineering work and escalates material risks or service impacts when required.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Information Technology or a related field; equivalent practical experience may be considered. Demonstrated experience in DevOps, platform engineering, release engineering, build engineering, systems administration or related infrastructure roles is required. Certification in cloud, DevOps, Kubernetes, GitHub Actions, GitLab, Terraform or a related discipline is preferred but not mandatory. Relevant training in CI/CD, automation, cloud infrastructure, Kubernetes, infrastructure‑as‑code, DevSecOps, security or IT service management is preferred. Commitment to continuous professional development through technical learning, certifications, knowledge sharing and awareness of evolving DevOps tools and engineering practices.

Professional Competencies

Apply structured problem‑solving and root‑cause analysis to resolve pipeline failures, platform incidents, integration issues and operational risks. Work effectively with development, infrastructure, security, release and operations teams while contributing to shared platform and delivery outcomes. Communicate technical issues, service impacts, resolutions, risks, documentation and delivery updates clearly to technical users and stakeholders. Adapt to changing tools, platforms, technology stacks, security requirements, delivery models and operational priorities. Identify opportunities to improve automation, self‑service, platform resilience, developer experience, security compliance and sustainable infrastructure usage. Manage multiple incidents, support requests, platform enhancements and engineering priorities while maintaining accurate documentation and agreed service expectations.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative action employer. Our Diversity, Equity and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programmes and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status or any other characteristic protected by law.

Candidate Application Notice

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry‑leading digital solutions. Synechron’s progressive technologies and optimisation strategies span end‑to‑end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernisation, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile‑first applications and more. Over the last 20+ years, our company has been honoured with multiple employer awards, recognising our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+ and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or LinkedIn community. At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimising environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety and sustainable practices.