DevOps Engineer Voice Gateway Platform

Kore.ai; Hyderabad; On-site; INR 1,200,000 - 2,300,000; Full time

Job summary

Kore.ai is seeking a hands-on DevOps Engineer for its Voice Gateway Platform in Hyderabad. You will build and maintain CI/CD pipelines, automate deployments, and strengthen cloud infrastructure to ensure reliable voice and contact-center services.

You will collaborate with engineering teams in a fast-paced environment, adopt modern DevOps practices, and contribute to disaster recovery and incident response while enabling scalable, secure deployments across regions.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (MCA).
• Hands-on experience with DevOps practices and CI/CD pipelines.
• Strong understanding of cloud infrastructure and incident management.

Responsibilities

• Design, build & compile Linux packages, and maintain scalable CI/CD pipelines for Voice Gateway applications and services.
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Skills

Self-driven

Collaborative

Adaptable learner

Calm under pressure

Proactive problem-solver

Education

Bachelor's or above in Computer Science/IT or MCA

Tools

Ansible

Packer

Argo CD

Flux

Vault

Job description

Job Description:

DevOps Engineer – Voice Gateway Platform

About the Role

We are looking for a motivated and hands-on DevOps Engineer to join our Voice Gateway engineering team. The role will focus on building and maintaining CI/CD repositories, automating deployments, strengthening cloud infrastructure, and ensuring reliable delivery of critical voice and contact-center applications.

The ideal candidate is self-driven, collaborative, comfortable working in a fast-paced engineering environment, and eager to learn and adopt modern DevOps practices.

Key Responsibilities

• Design, build & compile Linux packages, and maintain scalable CI/CD pipelines for Voice Gateway applications and services.
• Manage source-code repositories, branching strategies, build automation, release workflows, and deployment pipelines.
• Automate application and infrastructure deployments across development, staging, and production environments.
• Experience with incident management, production support, disaster recovery, and business continuity.
• Familiarity with Ansible, Packer, Argo CD, Flux, Vault, or similar DevOps tools.
• Experience working with multi-region cloud deployments.

Key Attributes

• Self-driven and accountable, with a strong sense of ownership.
• Collaborative team player who works effectively across functions.
• Quick learner who can adapt to new technologies and changing priorities.
• Calm and structured during production incidents and high-pressure situations.
• Customer-focused and committed to delivering reliable outcomes.
• Proactive in identifying risks, improving processes, and eliminating operational bottlenecks.
• Strong documentation and knowledge-sharing mindset.

Why Join Us?

• Work on a mission-critical Voice Gateway platform used by enterprise customers.
• Solve complex challenges across cloud infrastructure, telephony, networking, and real-time communications.
• Contribute to modernizing DevOps and deployment practices for an AI-powered contact-center platform.
• Collaborate with experienced engineering, product, and customer-facing teams.
• Build scalable automation that directly improves platform reliability and customer experience.

EDUCATION QUALIFICATION:

• · Bachelors degree in Computer Science, Information Technology, or a related field(MCA).

Requirements: