DevOps Consultant

HCLSoftware; Bengaluru; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

HCLSoftware in Bengaluru seeks a hands-on Jira, Confluence, GitHub Enterprise, and automation specialist to strengthen our Change and Release Management, and DevOps platforms.

You will design workflows, implement integrations, automate repetitive tasks, and contribute to platform reliability across cloud and on-prem environments, leveraging AI-driven automation to boost efficiency and governance.

Qualifications

• 7+ years of IT experience with Jira Administration (Jira Certificate from Atlassian).
• Strong expertise in Jira, Confluence, GitHub Enterprise, and/or Bitbucket administration.
• Hands-on experience with ScriptRunner, Groovy scripting, Jira Automation, and REST APIs.

Responsibilities

• Administer Jira, Confluence, GitHub Enterprise, and Bitbucket platforms.
• Design and implement Jira workflows, field configurations, permission schemes, notification schemes, and project templates.

Skills

Jira Admin

Confluence Admin

GitHub Enterprise

Bitbucket Admin

Scripting Groovy

Jira Automation

REST APIs

Python

Shell Scripting

GitHub Actions

CI/CD

Atlassian Integrations

Linux/Windows Admin

SQL Databases

AI Automation

Observability

On-call Management

Stakeholder Management

Communication

Tools

Jira

Confluence

GitHub Enterprise

Bitbucket

ScriptRunner

Groovy

Python

Shell

REST API

LDAP/SSO

Job description

We are seeking a hands-on Jira, Git, and AI Automation Administrator to support and enhance our Change Management, Release Management, and DevOps platforms. The ideal candidate will be responsible for administration, automation, integrations, scripting, and continuous improvement of Jira, Confluence, GitHub/Bitbucket, and related tools. This role requires a strong practitioner mindset with experience in AI-driven automation and platform engineering.

DevOps Tools

GitHub (Actions/Runners), Jira (API/Workflows)

RHEL/Ubuntu/CentOS.

Cloud

Experience with GCP, Azure, or AWS infrastructure.

Key Responsibilities

• Administer and maintain Jira, Confluence, GitHub Enterprise, and Bitbucket platforms.
• managing migrations, SSO integrations (Okta),
• Design and implement Jira workflows, field configurations, permission schemes, notification schemes, and project templates.
• Manage user access, authentication, and platform governance.
• Develop and maintain automation solutions using Jira Automation, Groovy, Python, Shell, and REST APIs.
• Build integrations between Jira, Git repositories, CI/CD tools, Service Management platforms, and enterprise applications.
• Observability: Build and scale the LGTM stack (Loki, Grafana, Tempo, Mimir) using OpenTelemetry (Otel) native receivers for enterprise-wide visibility.
• Automation: Develop custom APIs and automation in Python or Node.js to streamline onboarding, patching, secret management and other related automation tasks.
• Leverage AI and automation technologies to improve workflows, ticket management, reporting, and operational efficiency.
• Administer Git repositories, branching strategies, permissions, webhooks, runners, and DevOps integrations.
• Lead tool migrations, upgrades, and platform optimization initiatives.
• Create documentation, standards, and best practices while providing technical guidance to stakeholders.
• Cloud: able to manage application across cloud providers (AWS, GCP, Azure, IBM)SRE Practice: Define SLOs/SLIs, manage on-call rotations for internal tools, and drive root cause analysis (RCA) to improve system resilience.ready to learn new technology including AI based on the future needs of the team.

Detailed JD

As a platform engineer, you will architect and automate the internal DevOps ecosystem. You will bridge the gap between software engineering and infrastructure, ensuring our core tools (GitHub, Jira) and observability stacks (LGTM/OpenTelemetry) are scalable, secure, and self-service. You will also be responsible for managing the reliability and performance of internal enterprise applications.

Required Skills & Experience

• 7+ years of IT experience with 3+ years of Jira Administration experience.(Jira Certificate- from Atlassian)
• Strong expertise in Jira, Confluence, GitHub Enterprise, and/or Bitbucket administration.
• Hands-on experience with ScriptRunner, Groovy scripting, Jira Automation, and REST APIs.
• Experience with Python, Shell scripting, or similar automation technologies.
• Knowledge of GitHub Actions, CI/CD pipelines, and DevOps practices.
• Experience integrating Atlassian tools with enterprise applications and authentication systems (LDAP/SSO/SAML).
• Strong understanding of SDLC, Agile, Change Management, and Release Management processes.
• Experience with Linux/Windows administration and SQL databases.
• Exposure to AI-powered automation, Copilot technologies, or Generative AI solutions is highly desirable.
• Hands-on practitioner with an automation-first mindset.
• Strong problem-solving and analytical skills.
• Excellent communication and stakeholder management abilities.
• Self-motivated, collaborative, and adaptable in fast-paced environments.