Salesforce Data Analyst
Company: NTT DATA Services
Location: Bangalore, Karnataka (IN-KA), India (IN)
Date: May 14, 2026
Position Reports To Managing Consultant.
NTT DATA’s vision is to create a smarter, more connected and sustainable society by using technology to solve real-world challenges and improve how people live and work. Our mission is to accelerate client success and positively impact society through responsible innovation.
Key Responsibilities
- Collect, clean, and validate data from Salesforce and integrated systems to ensure accuracy and completeness.
- Develop and maintain dashboards and reports to provide actionable insights.
- Perform data analysis to identify trends, patterns, and anomalies that inform business decisions.
- Collaborate with functional consultants, developers, and business stakeholders to define data requirements and reporting needs.
- Ensure compliance with data governance, security, and privacy standards.
- Support data migration and integration activities during Salesforce implementations.
- Document data models, data flows, and reporting logic for transparency and maintainability.
- Participate in backlog refinement and sprint planning for analytics-related tasks.
- Complete mandatory training and maintain certification levels.
- Identify and raise potential risks related to data quality or reporting accuracy.
Knowledge and Attributes
- Analytical Thinking – Ability to interpret data, identify trends, and provide clear insights to support business decisions.
- Attention to Detail – Ensures accuracy and consistency in data analysis, reporting, and documentation.
- Basic Salesforce Knowledge – Understanding of Salesforce data structures, reporting tools, and dashboards.
- Data Visualization – Familiarity with creating simple dashboards and reports using Salesforce CRM Analytics or similar tools.
- Problem‐Solving – Ability to troubleshoot data issues and propose practical solutions.
- Communication Skills – Comfortable explaining data findings to non‑technical stakeholders in clear, simple language.
- Collaboration – Works effectively with consultants, developers, and business teams to meet data and reporting needs.
- Adaptability – Willingness to learn new tools and techniques as required.
Academic Qualifications and Certifications
- Bachelor’s degree or equivalent in Data Science, Business Analytics, Information Systems, or related discipline.
- Salesforce Certified Administrator and CRM Analytics (Tableau CRM) Certifications (preferred).
- Additional certifications in data analytics or visualization tools (e.g., Tableau, Power BI) (highly desirable).
Required Experience
- 1–3 years of experience in data analysis, reporting, or business intelligence within Salesforce environments.
- Hands‑on experience with Salesforce CRM Analytics or similar BI tools.
- Good understanding of Salesforce data model, security model, and reporting capabilities.
- Familiarity with data migration, cleansing, and integration processes.
- Familiarity with SQL and data querying techniques.
- Exposure to Agile delivery methodologies.
Equal Employment Opportunity
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For Pay Transparency information, please click here. This information is for accommodation requests only and cannot be used to inquire about the status of applications.
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