Desktop Systems Engineer

Medpace Clinical Research India; Navi Mumbai; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible work environment

Competitive compensation and benefits package

Competitive PTO packages

Structured career paths with opportunities for professional growth

Company-sponsored employee appreciation events

Employee health and wellness initiatives

Job summary

Medpace Clinical Research India is seeking a full-time, office-based Desktop Systems Engineer to join our IT team in Navi Mumbai. The successful candidate will design and implement mobile device management policies, configure applications using Intune, and support end-user environments across multiple operating systems.

Applicants should have a Bachelor's degree in Information Systems, proficiency in enterprise desktop management, and solid experience with Microsoft Intune and scripting.

We offer a flexible work environment and a competitive compensation package.

Qualifications

• Bachelor's degree in Information Systems or a related field.
• Proficient in enterprise desktop management.
• Solid experience in Microsoft Intune.
• Strong knowledge in scripting languages.
• Excellent communication skills.

Responsibilities

• Design and implement MDM policies and procedures.
• Configure and deploy applications using Intune.
• Monitor and manage end user computing applications.
• Ensure secure operations of infrastructure technologies.
• Provide off-hours support as required.

Skills

Mobile device management (MDM)

Microsoft Intune

Scripting (SQL, PowerShell, Python)

Windows Operating System

Active Directory

Education

Bachelor's degree in Information Systems or a related field

Tools

Microsoft Configuration Manager

Azure Active Directory

Job description

Title

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.

Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries.

Responsibilities

As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude.

• Designing and implementing mobile device management (MDM) policies and procedures
• Configuring and deploying mobile applications using Intune
• Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance.
• Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
• Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
• Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
• Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
• Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
• Demonstrated aptitude around task automation and process documentation.
• Creating, and maintaining policies and training for end users and other IT teams
• Advanced OS and Microsoft management experience
• Experience working directly with hardware manufacturers and software publishers to resolve problems.
• Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
• Working knowledge of asset management tools, processes, and procedures
• Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
• Provide off-hours support (24 x 7) as required

Qualifications

• Bachelor's degree in Information Systems or a related field;
• Proficient in enterprise desktop management;
• Solid experience in Microsoft Intune;
• Solid experience in scripting;
• Desire to learn and grow, with a solid foundation of experience;
• Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
• Ability to communicate effectively with peers, end users, as well as all levels of management; and
• Demonstration of strong communication, decision making, self management, and teamwork capabilities.

Medpace Perks

• Flexible work environment
• Competitive compensation and benefits package
• Competitive PTO packages
• Structured career paths with opportunities for professional growth
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives