Deputy Manager - Sales & Operations

PepsiCo Inc.; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

PepsiCo Deutschland GmbH is seeking a skilled MDM Analyst to own end-to-end master data management processes for our North America business and related regions. You will ensure data accuracy, timely store creation and changes, and collaborate with Key Account Managers and stakeholders.

This role emphasizes process improvements, automation, and delivering reports and dashboards using PepsiCo standard tools. You will work with cross-functional teams to align TPM tools and financial systems, while

Qualifications

• 4-6 years of experience in Operations Finance/Sales (for L5).
• Bachelor’s in commerce/business administration/marketing master’s degree is a plus.
• FMCG experience preferred.
• Strong data skills and ability to work with large datasets.
• Strong communication and collaboration skills.
• Advanced English communication (written and oral).
• Excellent organization and prioritization skills.
• Proactive, responsive and results driven.
• Proficient in Excel and PowerPoint; able to create dynamic dashboards/reports.
• Reports at varying detail levels using PepsiCo standard resources.
• Organized, responsive, able to meet SLAs and tight deadlines.
• Numerate, detail-oriented, and proactive in communication.
• Collaborative with multi-functional teams to develop processes.
• Flexible and able to handle competing priorities.

Responsibilities

• Own end-to-end Master Data Management processes with data accuracy and timely execution.
• Manage service requests, tickets, and inquiries meeting SLAs, OLAs and FTR.
• Support Key Account Managers and business stakeholders with operations.
• Administer contract and promotion management activities.
• Be primary contact for assigned regions and stakeholders; resolve issues.
• Maintain proactive stakeholder communication and gather feedback.
• Monitor, track, and report on operational issues and performance insights.
• Drive process improvements, standardization and automation.
• Collaborate across teams to support Global Sales Support objectives.

Skills

Operations Finance

Sales Operations

Data analysis

Excel

PowerPoint

English communication

Stakeholder management

Education

Bachelor's in commerce

MBA in marketing

Tools

Excel

PowerPoint

Dashboard tools

Job description

Overview

This position will be part of the Master Data Maintenance Team under the Global Sales Enablement team supporting PepsiCo Foods North America business team and PepsiCo Foods North America including Canada. The MDM Analyst is responsible for overseeing the accurate and timely execution of store creation, modifications and correct follow-up in each case. This includes required information in for store creation, Name change, Address, link chain hierarchy in systems. This role bridges the gap between planned promotions and in-market execution, ensuring alignment across TPM tools and financial systems. The MDM analyst will be expected to work on transformation initiatives of their respective processes and bring in their learnings to streamline, automate and effectively lay down processes with the supervisor’s support.

Responsibilities

• Own end-to-end Master Data Management processes, ensuring data accuracy, compliance, and timely execution.
• Manage and prioritize service requests, tickets, and inquiries while meeting established SLAs, OLAs and FTR.
• Process requests and provide operational support to Key Account Managers and business stakeholders.
• Administer contract and promotion management activities, ensuring accurate and timely execution.
• Serve as the primary point of contact for assigned regions and stakeholders, providing issue resolution and support.
• Maintain proactive stakeholder communication, gather feedback, and enhance service delivery.
• Monitor, track, and resolve operational and customer issues, providing reporting and performance insights.
• Drive process improvements, standardization, and automation initiatives to increase efficiency and effectiveness.
• Collaborate across teams and contribute to Global Sales Support objectives and organizational success.

Qualifications

• 4-6 years of experience in Operations Finance/Sales (for L5)
• Bachelor’s in commerce/business administration/marketing master’s degree is a plus
• Prior Fast Moving Consumer Goods (FMCG) company experience preferred
• Analytical Skills: Good data skills and ability to work through large data sets
• Communication: Strong communication skills and collaboration skills
• Advanced English language proficiency, both written and oral communication.
• Excellent organization and prioritization skills
• Proactive, responsive and results driven
• Highly proficient in Microsoft Office especially Excel and PowerPoint
• Proficient in creating dynamic dashboards and/or reports at different levels of detail using the PepsiCo standard resources.
• Highly organized and responsive, with ability to work to SLAs and tight deadlines
• Numerate thinker with strong attention to detail
• Proactively communicates using appropriate methods for situation and audience in clear, concise and professional manner
• Ability to work collaboratively and proactively with multi-functional teams to help develop processes and initiatives
• Be flexible, organized and able to handle competing priorities